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BUSINESS MODEL

ON
CAFE

SONAL NANDA
UM21368
Fet’era Cafe

Commuting coffee with care


Product portfolio/varieties offered
Filter coffee
Instant coffee
Coffee blends
Tea
Customisable beverage
Cookies
Biscuits

Distribution channel
We wish to have one channel of distribution i.e. direct where the goods are transferred to the
consumer directly. 
There are two ways of service
1-Sitdown
2-Counter service
Target Audience
Our  main target is the lower middle class and middle class income group. Best of quality with reasonable pricing
is the motto. We have a uniform and consistent pricing policy. This will keep the base price in check and help the
company to attract customers.

Marketing Strategy
Catering to customers’ needs and customer loyalty.
We aim to become customer oriented. With this business philosophy we put the needs of the customers over the
needs of the business. It's a way of thinking that aligns our business goals with our customers' goals. We
recognize that customers are the business.
KEY ACTIVITIES RESOURCES VALUE PROPOSITION

• Production process • Quality ingredients • Affordable


• Train employees for customer • Qualified employees • Taste
satisfaction • Mobile Payment • Quality
• Ensure qualities of ingredients • Recycled paper • Customer experience
used • Location of shop • Relaxing music
• Maintain store • Cozy environment
• Expansion to new products • Comfortable furniture
• Locally owned

COST STRUCTURE REVENUE STREAMS


• Rent • Direct sale of products to customers
• Raw goods cost
• Labour cost of employees
• Advertising
thank you

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