Lesson 1:

NATURE AND PROCESS

OF COMMUNICATION
WHAT IS COMMUNICATION?

It is a process by which information is exchanged between

individuals through a common system of symbols, signs or
behavior.

It is a process of sharing and conveying messages or

information from one person to another using different means,
medium, context, media, and cultures.
Communication can be processed through:

face-to-face
phone conversation
group discussion
meeting or interview
letter correspondence
class recitation
NATURE OF COMMUNICATION
1. Communication is a process.
It is a step by step activity and it is essentially a two-way process
that involves the active participation of both the sender and receiver.

2. Communication is much more of an ART than a science.

There is no right or wrong way to communicate – no set of absolute
rules to be followed but there are underlying principles to guide us into
effective communication.
NATURE OF COMMUNICATION
3. Communication has a sender and receiver.
Communication occurs between two or more people acting as the
speaker or the receiver of the message. In other words, it is a two-way process
of reaching mutual understanding.

4. Communication is verbal or non-verbal.

Communication can be expressed through written or spoken words
(verbal) or actions (non-verbal) of both spoken words and nonverbal actions at
the same time.
NATURE OF COMMUNICATION
5. Communication is inevitable.
Inevitability means communication is taking place even when someone
does not want or intend to communicate.

6. Communication is irreversible.
This means that what you have said can never be unsaid.

7. Communication is Unrepeatable.
Unrepeatability means that an act of communication can never be
duplicated.
 Diagram 1. THE COMMUNICATION PROCESS

The speaker The speaker encodes the idea The speaker

generates an and converts the idea into transmits or sends
idea. words or actions. out a message.

The receiver decodes or

The receiver gets The receiver sends or
interprets the message
the message. provides feedback.
based on the context.
 Diagram 2. Application of the Communication Process
Sheena loves Nicko, her suitor as
The speaker generates an idea.
a friend.

The speaker encodes the idea and converts the idea She thinks of how to tell him
into words or actions. using their native language.

She tells him, “Nicko, mahal kita

The speaker transmits or sends out a message. bilang kaibigan.

The receiver gets the message. Nicko hears what Sheena says.

The receiver decodes or interprets the He tries to analyze what she means
based on the context and their
message based on the context. relationship and he is heartbroken.

He frowns and does not say

The receiver sends or provides feedback.
anything because he is hurt.
 Diagram 3. THE COMMUNICATION PROCESS

SENDER – where the message FEEDBACK – a reply containing

comes from additional information from the
receiver
(ENCODING)
(FOR CLARIFICATION)

MESSAGE – symbols with

meaning understood by sender and RECEIVER – interprets the received
receiver message
(TRANSMITTED THROUGH (DECODING)
CHANNEL)
 ORAL COMMUNICATION QUIZ #1
Following the process of communication, write a scenario on how the
process is done on actual conversation. Use one whole sheet of paper.

Process of Communication Scenario

 THANK YOU!
Courage doesn’t always roar. Sometimes courage is
the quiet voice at the end of the day saying, “ I will
try again tomorrow”