Muhammad

Fahrurozi
Traine of Trainer

Do’s & Don’t’s

At Workpalce

Supervisor Sipil
Engineering Departement
Do's & Don'ts
at Workplace

The elements and

skills you need for
a successful team
 Do's !
• Be a Lady & Gentlemen at all

Times
• Keep yourself tidy, spotless

uniform & immaculately

clean in place
• Keep hands & nail clean at

all times, keep hair cut &

combed neatly in palace

 Do's !
• Shut doors silently as possible

• Arrive in your plenty of time to change into

your uniform in order to report on duty in

area on time

• Leave the hotel as soon as your duty is

completed and avoid "hanging Around"

• Be as courteous to your fellow employees

as you would be to guests

 Do's !
• Meet friend & family outside the hotel unless necessary,
outside calls should only be made in your own time &
telephone specially
• Stand & walk straight, do not lean.
• Do keep in mind that hotel must look clean, even though
it is not your area & you did not drop it.
• Be Flexible, able to deal with unexpected challenges
quickly
• Open minded, will only help you in the long run
• Wear a smile, having a positive attitude will affect your
job performance
 Do's !
• Handle sensitive matters with care

• Keep hotel confidential data only at the hotel

• Be serious with e-mails

• Be respectful to coworkers

• Filter your speech/words

• Be organized

• Listen, you will able to learn many interesting things &

people will listen you back

• Leave all personal problems at home & don't bring

them to the hotel

Do's !
• Be Mindful of your words

• Respect personal space

• Respect coworker's time

• Take care of your pitch & tone

at the workplace
• Use proper language

• Be patient

• Keep your shoe shined

• Willing to learn
 • Afraid to ask, asking questions will help
you clarify all doubt
Dont's ! • Smoke on duty, except in specially area.
• Chew gum on duty
• Wriggle arms or legs or drums on desk
with finger tips or anger impatience
• Listen/ watch TV or video while on duty
• Keep lost & found items
• Gossip either with the guest about other
guest or fellow employees and manage-
ment
• Gossip your colleagues, management
and employees.
 • Sit in area designated for the guest

• Do not drop paper trash or garbage in

Dont's ! the corridor or elsewhere

• Overstep your boundaries

• Read magazine, book or newspaper,

playing games on duty

• Enter room before knocking and wait for
sufficient time for an answer before en-

tering
• Open anyone else files without permis-

sion
Dont's !
• Pass lewd comments to any of your
fellow coworkers
• Sneeze or cough in public without
covering your mouth
• Left your PC/Laptop on
• Make fun/ quip of your coworkers
• Harshness or threaten your cowork-
ers
• Don't swear or use profanities, it can
make others feel uncomfortable.
• Racist
• Misuse employer resources
Thank You