GROUP 2 TOPICS

Hermogenes Garcia
Anthony Ray Andaya
Rafael Darwin Prieto
Bea Valleroso
Cherrie Gomez
Raquel Gelido
Daisylyn Samatra
John Albert Sabado
Arianne Atayde
Nathaniel Niegos
 COMMUNICATION in the
WORKPLACE – is the process of exchanging
information and wisdom, both verbal and non-verbal
between one person/group and another person/group
within an organization.
COMMUNICATION – exchanging/sharing and transmitting
of information
WORKPLACE – a place where an individual/group performing in
transmitting information.
FUNDAMENTAL WORKPLACE
COMMUNICATION SKILLS:
 Courteousness
 Precision (Written/Digital)
 Language
 Low Speaking Volume
 Clarity
 Listen to Others (Openness and Honesty/Respectful/Feedback)
 Posture and Body Language (Non-Verbal)
BENEFITS OF PRACTICING EFFECTIVE
COMMUNICATION IN THE WORKPLACE
THAT REDUCES WORK-RELATED
CONLICTS:
 Enhances Interpersonal Relationship
 Increases workforce productivity
 Increases Engagement and Job Satisfaction
 Builds Organizational Loyalty and Trust
 Increases Worker’s Performance and Supervisor
Expectations
 Uncovers new employees talents
PERSONAL COMMUNICATION
- Refers to the exchange of information and
feelings between two or more individuals
in a casual setting (verbal or non-verbal).
Examples:
-Face-to-Face Conversation -Phone Calls
-Text Messaging -Social Media
-Emails -Letters
-Video Calls/Chat -Blogs/vlogs etc.
PROFESSIONAL COMMUNICATION
- Refers to the various forms of speaking, listening,
writing and responding carried out in the workplace. It is
formal, goal-oriented and heavily relies on established
protocols and procedures.
Examples:
- E-mails - Video Conferences
- Meetings - Phone Calls
- Presentations - Memos
- Reports - Socials Media

- Business Letters - Chat/Instant Messaging

AUTHENTIC COMMUNICATION
- is a sincere, respectful and open way of expressing
oneself and interacting with others. It involves being true
to your feelings, thought, and belief while also respecting
and considering the feelings and perspective of others. .
Examples:
- Self Awareness and Honesty - Vulnerability
- Adaptability
- Empathy and Trust
- Inclusivity -
Active Listening
DIFFERENCE
- Professional Communication – used in any
work related setting
- Personal Communication – used in everyday,
non-work related interactions

• Content
* Formality
• Responsibility and Accountability * Purpose
• Privacy and Confidentiality * Context
SIMILARITIES
- Both Involve in exchanging of information
- Uses Similar Channel
- Importance of Clarity
- Emotional Intelligence
- Listening Skills
- Non-Verbal Communications