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Reserving A Hotel Room

A Dialogue Between En. Hadi and the Hotel Clerk




Hadi : Hello, is this Ipoh Heritage Hotel?

Hotel Clerk : Hello, yes sir. Thank you for calling Ipoh Heritage Hotel. May I
help you?

Hadi : Yes, I would like to make a room reservation for two persons on the
29
th
of June.

Hotel Clerk : Okay, let me check our current reservation.

Hadi : Oh, before that, your hotel is a 3-star hotel, right?

Hotel Clerk : Yes, sir. Our hotel is a 3-star hotel. Do you still want to proceed with
your reservation?

Hadi : Yes, thank you.

Hotel Clerk :Okay. Let me check our current reservation for a moment. The 29
th

of July, right?

Hadi : No. It's in June, not July.

Hotel Clerk : Oh, sorry sir! Let me see here. Hmmm....

Hadi : Do you still have a vacant room on that night?


Hotel Clerk : Well, we only have one suite left on that particular night, complete
with a kitchenette and a jacuzzi. And you will get an excellent view of
the city, too.

Hadi : Sounds great! May I know, how much is the rate?

Hotel Clerk : It's only RM350 nett, sir

Hadi : Oh, that's a little too expensive for me. Do you have a cheaper room
available either on the 28th or the 30
th
?

Hotel Clerk : One moment, please. Let me check. Okay sir, we do have a few
rooms available on the 28th but we're full on the 30
th
.

Hadi : Well, how much is room on the 28th?

Hotel Clerk :It's only RM150 nett, sir

Hadi : Okay, that'll be fine. Is your hotel has free Wi-Fi services?

Hotel Clerk : Of course, sir.

Hadi : Okay, so I think I want to you to reserve that room for me.

Hotel Clerk : All right, sir. Could I have your full name, please?

Hadi : Okay, my name is Hadi Iman Bin Fadzimi

Hotel Clerk : Okay, and could you please give you telephone number?

Hadi : My telephone number is 019-4545445

Hotel Clerk : Okay, En Hadi, this is your reservation number, could you please
take a note?

Hadi : Okay, what is the number?

Hotel Clerk : All right, your reservation number is 79876.

Hadi : Okay, I got it.

Hotel clerk : Okay, Encik Hadi, we look forward to seeing you on June 28
th
.
Please tell us your reservation number once you come here.

Hadi : Okay, I will.

Hotel Clerk : Thank you En. Hadi for choosing our hotel for you to stay. We
promise you will satisfied with our services.

Hadi : Okay, you are welcome. Goodbye.

Hotel Clerk : Bye!

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