ERIN M COE

2213 W Cholla St PHOENIX , Arizona 85029 (253) 579-7629 ecoe04@aol.com

Summary Of Qualifications
I have over 10 years of experience, including as a Finance Advisor, as a Customer Service Rep and as a Senior Processor in industries including Personal Services, Executive, Legislative, and General Government, and Finance and Depository Institutions. Most recently, I have been working as a Finance Advisor at University of Phoenix from November 2012. I have studied Psychology at Walden University, Human Services Management at University of Phoenix and General/Transfer at Green River Community College.

Professional Experience
University of Phoenix , Phoenix, Arizona Finance Advisor Assist students regarding their financial accounts Send financial aid paperwork for certification Follow up on delinquent accounts Provide students with options to finance their education University of Phoenix , Phoenix, Arizona Finance Advisor Assist students regarding their financial accounts Send financial aid paperwork for certification Follow up on delinquent accounts Provide students with options to finance their education 1st National Bank of Layton , Scottsdale, Arizona Senior Processor Experienced in Conventional and Government loans Pre-underwrite and submit loan packages for final underwrite Fill all conditions needed to close loan and to follow to funding Work with all parties involved to ensure timely closings Office work including use of computers, fax, phones, etc. State of Arizona , Phoenix, Arizona Customer Service Rep Process loan originator license applications Assist with renewals of other license types Receive and process payments Answer phone calls regarding licensing questions Direct clients to the correct department either via phone or in person November 2012 Present

December 2011 May 2012

September 2010 February 2012

March 2011 December 2011

Education
University of Phoenix , Phoenix, Arizona Master of Science in Adult Education and Training February 2014 Present

Walden University , Minneapolis, Minnesota Master of Science in Psychology GPA of 3.74

December 2011 November 2013

University of Phoenix , Phoenix, Arizona

July 2009 October 2011

Bachelor of Science in Human Services Management GPA of 3.81

Green River Community College , Auburn, Washington Associate of Arts in General/Transfer GPA of 3.3

January 1994 June 1995

Additional Information
Skills: Microsoft Office Suite, Customer Service