QUESTIONNAIRE

Section A
1) Name of the company:
2) Type of company ?
(a) OEM

(b) Trading

3) If OEM, how many panels have been manufactured in last year?

4) How many customer orders executed in last year?
5) How many annunciators procured last year?
6) Whether Annunciators are manufactured within the company?
(a) Yes
(b) No
7) If No, on what factors supplier/vendor is selected
(a) Brand Name
(b) Cost
(c) Certifications
(d) Other - ______________

Section B
8) If trading how many Panels & Annunciators have been traded for clients last year?
9) How many customers are ordering for Annunciators alone?
10) Various requirements ordered by clients?
(a) Specific Company
(b) Cost Effective

(c) Branded
(d)Other

Section C
11) Are you familiar with Sertel Electronics Pvt. Ltd. and its wide range of products?
(a) Yes
(b)No
12) If yes, how have of heard of Sertel Elctronics Pvt. Ltd
(a) Indianmart.com
(b) Company Official Website
(c) Other - _________________

13) Are you existing Customer of Sertel Electronics Pvt. Ltd?

(a) Yes
(b) No
14) If Yes, have you used any of the Sertel Electronics Pvt. Ltd products given below:
(a)GPS Time Sync Server

(b) Furnace Camera

(c)Alarm Annunciators
(d)Signal Isolators
(e) Slave Clock
15) If Annunciators has been used, how many channel annunciator has been used?
(a) 08 bit channel
(b) 16 bit channel
(c) 24 bit channel
(d) 32 bit channel
16) What are the advantages provided by Sertel Electronics Pvt. Ltd over other brand products?

17) Rate the Sertel Electronics Products accordingly:

Highly satisfied Satisfied Neutral Dissatisfi-ed Highly Dissatisfied
Customer Service &
Support
Brand
Performance
Information About
Product
Designs
Build quality
Commitment
Price

18) If No, whether the company is ready to give a try to new products from sertel:
(a) Yes
(b) No
19) If yes, what are all your expectations from Sertel Electronics pvt.ltd?
20) If no, what are the advantages provided by the previous vendors over Sertel Products