TERHAD

NO. KAD PENGENALAN

ANGKA GILIRAN

KOLEJ VOKASIONAL MALAYSIA

BAHAGIAN PENDIDIKAN TEKNIK DAN VOKASIONAL
KEMENTERIAN PENDIDIKAN MALAYSIA

DIPLOMA VOKASIONAL MALAYSIA (TEKNOLOGI ELEKTRONIK)

SUPERVISORY SKILL 1
SEMESTER 5/2014
PENTAKSIRAN AKHIR TEORI
2 JAM

ETN 503

ARAHAN PENTAKSIRAN
1

Tulis nombor kad pengenalan dan angka giliran anda pada petak yang disediakan.

Tunjukkan kad pengenalan anda untuk disemak oleh Pengawas Peperiksaan/Pentaksir.

Anda perlu berpakaian sesuai mengikut peraturan yang ditetapkan oleh kolej.

Baca arahan soalan dengan teliti. Rujuk kepada Pengawas Peperiksaan / Pentaksir
sekiranya terdapat sebarang kekeliruan.

Anda tidak dibenarkan berbincang atau berhubung dengan calon lain semasa
peperiksaan.

Anda dikehendaki menjawab dalam ruang jawapan yang disediakan pada kertas

soalan ini. Anda boleh meminta kertas jawapan tambahan sekiranya ruang yang
disediakan tidak mencukupi.
7

Jawapan anda hendaklah dihantar bersama dengan kertas soalan ini.

Kertas soalan ini mengandungi 17 halaman bercetak

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JAWAB SEMUA SOALAN

1. Anda dibekalkan dengan catatan mesyuarat seperti di lampiran A. Mesyuarat
tersebut membincangkan cara penambahbaikan mutu produk keluaran syarikat tempat
anda berkerja. Sebagai seorang penyelia di syarikat, anda dikehendaki:
a)

Menyediakan minit mesyuarat berpandukan lampiran A.

[ 7 markah ]

b)

Berdasarkan minit mesyuarat yang disediakan di 1(a) senaraikan agenda

mesyuarat tersebut.
[ 3 markah ]

c)

Tunjukkan surat panggilan bagi mengadakan mesyuarat tersebut.

[ 3 markah ]

2.

Komunikasi merupakan proses penyampaian maklumat dari satu pihak (penyampai)

kepada pihak yang lain (penerima).
a)

Komunikasi dikatakan berkesan apabila ianya merangkumi antara faktorfaktor berikut:

i)
kandungan
ii)
kejelasan
iii)
kebenaran
iv)
kepercayaan
v)
kaedah penyampaian
vi)
kesinambungan
vii)
keupayaan mendengar

Anda dikehendaki menghuraikan mana-mana empat faktor di atas.

[8 markah ]
b)

Seorang pekerja di syarikat anda kerap tidak hadir bertugas. Sebagai seorang
penyelia anda dikehendaki mencadang dan menerangkan satu kaedah
komunikasi yang sesuai bagi mengatasi masalah pekerja tersebut.
[5 markah ]

ETN 503 2014 Hak Cipta Kerajaan Malaysia

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3.

4.

Berdasarkan dokumen pembelian (invoice) peralatan seperti dalam lampiran B,

lakukan perkara-perkara berikut:
a)

Senaraikan peralatan yang dikategori sebagai harta modal dan inventori.

[4 markah ]

b)

Lengkapkan borang KEW PA 2 (harta modal) dan KEW PA 3 (inventori)

dengan merujuk pada lampiran B.
[8 markah ]

a)

Kehebatan seseorang untuk berucap bermula dengan bagaimana beliau

menukarkan suasana kelompok penonton untuk turut berada dalam dunia
ucapannya dengan menggunakan pelbagai teknik pengucapan. Senaraikan
empat teknik pengucapan awam yang berkesan.
[ 4 markah ]

b)

Sebuah syarikat pengeluar peralatan elektronik akan mengadakan majlis

pelancaran
produk baru syarikatnya. Sebagai seorang penyelia, anda
dikehendaki menyediakan teks ucapan bagi majlis pelancaran tersebut.
[ 8 markah ]

ETN 503 2014 Hak Cipta Kerajaan Malaysia

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LAMPIRAN A

CATATAN MESYUARAT
Tarikh

21 hb April 2014 (Isnin)

Masa

10.00 pagi

Tempat

Bilik Operasi BPE, Balik Pulau Enterprise, Pulau Pinang

Agenda Mesyuarat
1.0

Ucapan Aluan Pengerusi

Pengerusi
mengucapkan ribuan terima kasih kepada semua AJK yang dapat hadir
dalam mesyuarat tersebut.
menjemput Pengurus Besar menyampaikan ucapan.

2.0

Ucapan Pengurus Besar

Pengurus Besar
- Merakamkan kesyukuran dan terima kasih kepada AJK yang dapat hadir pada
hari ini dan hasil kerjasama daripada AJK semua syarikat makin berkembang
- Memberitahu bahawa syarikat akan mengeluarkan produk baru bagi mengatasi
masalah prduk yang lama
- Mengharapkan semua AJK berkerjasama dalam menjalankan tugas demi
memajukan syarikat.
tindakan semua AJK

3.0

Post mortem kelemahan produk sebelum ini.

Penyelia bahagian kawalan kualiti (En. Ahmnad b Nordin)
membentangkan beberapa kelemahan perintang watt. Antara
kelemahann ya ialah :
i)
nilai rintangan tidak tepat
ii)
kod warna kurang jelas

4.0

Cara mengatasi.
Penyelia Bahagian Kejuruteraan (En. Jamil bin Mahyuddin)
mencadangkan agar mesin mengecat kod warna perintang dinaik taraf
pada bahagian matanya.
tindakan bahagian kewangan
Penyelia Bahagian Pengeluaran (Pn. Zaharah bt Osman) mencadangkan
supaya mesin yang melaras nilai perintang ditukar kepada mesin yang
baru.
tindakan bahagian kewangan

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5.0

Hal-hal Lain.
En Ishak bin Amran mencadangkan agar syarikat menghantar pekerja
berkursus berkaitan dengan mesin yang baharu.
tindakan unit latihan
Pn. Basiroh bt Jamail berkata beliau akan menguruskan sebutharga
daripada beberapa syarikat pengeluar mesin perintang

6.0

Penutup.
Pengurusi mengharapkan agar semua kakitangan bekerjasama dan
berusaha meningkatkan produktiviti syarikat

Mesyuarat ditangguhkan pada jam 11.45 pagi

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LAMPIRAN B
No 3003 Jalan Guar Nangka
Gial, Mata Ayer
02500 Kangar
Perlis
Tel : 04-9863003 / 019 - 4453003

BIL TUNAI / INVOIS

Tarikh :02/04/2014
Perhatian kepada:

Email : kuis3003@gmail.com

Kepada :
PENGARAH
KOLEJ VOKASIONAL PERLIS

No:

KETUA UNIT
ELEKTRONIK

0010

Perkhidmatan lori hasil pertanian, binatang ternakan, kayu kayan, bahan binaan & jalan , alat jentera pertanian, baja, kayu
gergaji dan barangan lusuh. Perkhidmatan membekal peralatan pejabat, alat tulis, peralatan computer dan ICT. Perkhidmatan
membekal barang runcit, menjual makanan & minuman, bahan basah dan katering.

BIL

PERKARA

NO TEMPAHAN

KUANTITI

HARGA
SEUNIT
(RM)

JUMLAH
(RM)

1.

TV LED - PENSONIC LMX52- MADE IN

MALAYSIA

2500.00

2500.00

2.

HAND DRILL 12 V D.C BOSH MADE IN

KOREA

160.00

160.00

3.

LANGSIR KAIN COTTON 20 METER

1 SET

1350.00

1350.00

4.

VACCUM PANASONIC 40 WATT/AU MADE

IN JAPAN

300.00

300.00

JUMLAH RM

4310.00

Barangan yang telah dijual tidak boleh dikembalikan.

Bayaran melalui cek hendaklah dipalang di atas nama;
KV ENTERPRISE No. Akaun Bank, CIMB Bank Berhad 07654 0009 99292

PENDAHULUAN RM
BAKI RM

KV ENTERPRISE
...
Tandatangan

ETN 503 2014 Hak Cipta Kerajaan Malaysia

..
Tandatangan & Cop Pelanggan
(Sila kembalikan salinan selepas ditandatangani & dicop)

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TERHAD

KEW.PA-2
)

( No. Siri Pendaftaran :

DAFTAR HARTA MODAL

Kementerian / Jabatan :
Bahagian
:

BAHAGIAN A
Kod Nasional
Kategori
Sub Kategori
Jenis/Jenama/Model
Buatan
Jenis dan No. Enjin
No. Casis/Siri Pembuat

Harga Perolehan Asal

Tarikh Diterima
No. Pesanan Rasmi Kerajaan
Tempoh Jaminan

No. Pendaftaran (Bagi

Kenderaan)

Nama Pembekal
Dan Alamat
:

KOMPONEN/AKSESORI :

Tandatangan Ketua Jabatan

Nama
Jawatan
Tarihk
Cop

:
:
:
:

PENEMPATAN
Lokasi
Tarikh
Nama Pegawai
Tandatangan

PEMERIKSAAN
Tarikh
Status Aset
Nama Pemeriksa
Tandatangan

PELUPUSAN / HAPUS KIRA

Rujukan Kelulusan

Tarikh

ETN 503 2014 Hak Cipta Kerajaan Malaysia

Kaedah Pelupusan

Tandatangan

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KEW.PA 3
)

(NO. Siri Pendaftaran :

DAFTAR INVENTORI
Kementerian / Jabatan :
Bahagian
:
Kod Nasional
Kategori
Sub Kategori
Jenis
Kuantiti
Unit Pengukuran

Harga Perolehan Asal

Tarikh Diterima
No. Pesanan Rasmi
Kerajaan Dan Tarikh

Nama Pembekal Dan Alamat :

Tandatangan Ketua Jabatan

Nama
Jawatan
Tarikh
Cop

:
:
:
:

PENEMPATAN
Kuantiti
No. Siri Pendaftaran
Lokasi
Tarikh
Nama Pegawai
Tandatangan

PEMERIKSAAN
Tarikh
Status Aset
Nama Pemeriksa
Tandatangan

PELUPUSAN / HAPUS KIRA

Tarikh

Rujukan

Kaedah Pelupusan

ETN 503 2014 Hak Cipta Kerajaan Malaysia

Kuantiti

Lokasi

Tandatangan

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