9000

/
/

The importance practice of quality I.S.O 9000 in the

enterprise
Abstract:
A quality is an important factor of market competition because the quality
improvement is one of the most essential goals of management.
The paper is divided into two main sections, the first is a review of the theory behind
quality definition and her important, and the second is an analysis of the quality in Algerian
companies.

9000
1

-1

9000

B.C.R

9000

I.S.O 9000

9000

Juran

Ruch

5
3

B.Gozby

Chewart Cart

1929

Grosby Philips

1947
D. Doming

1950
1951

D. Doming

D. Juran

1954

1946

25

9000

1994

1987
10

90

S.T.A.S.O
C.E.R.T.T.C.O
I.N.F.C.Q.
D.E.V.Q
I.S.C.A
4

D.E.V.P.R.O

1962
1987

1974

1989

I.S.O 9000

International Standardization organization (ISO)

15

1994

1987

Total Quality Control

9000

ISO-14000 IOS-9000

9000
2000

ISO

ISO-9000
ISO-9001
ISO-9002
ISO-9003
ISO-9004
ISO-10011
ISO-10005
5

ISO-8402
ISO-14000
ISO-14001
ISO-14004

ISO-14001

ISO-14000
ISO-14010
ISO-14011
ISO-14012
ISO-14013

9000

1 9000

2 9000
9001

3 9000
4 9000

9004

1 9004
2 9004
3 9004
4 9004

9000
14000

9000

9000

01

8402

9004

9000

9004

9003

9002

9001

13
58

9000

9000

1995

1
9000

2
3
4
5

9000
I.S.O 9000

1
2
3

4
5
6

BCR

ENASEL

EPTP

9000

1 6
Institut Algrien de la Normalisation
1 1 6
1998 02 21

69 98

L'institut Algrien de Normalisation et de Proprit Industrielle (INAPI)

2 1 6
8

1
2
3

4
5
6

7
1990 05 15

47
2008

2000 04 23

9000
450

2000

3 1 6
9001
2008

2002

CMT

:enasel

2 6
1 2 6

05

400.000
30.000

.
1100
15

2 2 6

10

3 2 6

ISO 9001)

1994

30

NA 6351 /

1993
. 1995

30

(INAPI)

04

CODEX ALIMENTARUS CODEX STAN 150

1990

20

30

90/40

1993
/1985<>
.

1990

10

367 90

11

4 6

Entreprise Publique de Production de Boulonnerie, Coutellerie et Robinetterie BCR

1 4 6
BCR

1977

1983 01 01
BCR

1994
1997

2000

1996

2000 1996

40

01

2000

1999

1998

1997

1996

1767

1465

1209

1137

1266

12

2000 1996

38

2000

1999

1998

1997

1996

1806

1776

1591

1530

1308

9.50

2007 2005

BCR

03

2007

2006

2005

33

3000

10000

3277

3050

4206

8000

boulonnerie

76

1100

1440

1495

1135

1299

1600

robinetterie

70

28000

40000

21575

28811

33350

33000

coutellerie

56

112000

200000

106563

112042

98740

100000

viers

2 4 6
BCR

BCR
FAQ
13

BCR

AFAQ

9002
02

2000 10 30

1999 12 16

14

2000
13861

12

C.C.B U.C.B

BCR

ISO 9002

16660

AFAQ

U.C.E

B.V.A

9002
10

AFAQ
BCR
BCR

AFAQ
BCR
2002 12 15

1999 12 16
BCR

AFAQ

2000

15

9000

BCR

BCR
2001

9002

1997 12 17
BNG International

Web
BCR.SPA.COM

9002

BCR
1

BCR

7
BCR
14

BCR

ENASEL

PMO

ENASEL

BCR

controll Total Quality

Grosby

Zero defect

Juran

Quality improvement

Doming

Total quality Management

Baldrije
15

6
7

EN/I.S.O 9000 8

EN

1994
EN/I.S.O 9000

BS- 5750 9
CSAZ 299 10

10

1998

24

1996

10

3
4
5

1999

2000

68

19

74

1998

22
7

1997 88

9000

39

8 : 464-05 205/12/6
80 2005/12/11 .4

16