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Booking a hotel room

— Good afternoon, San Felice Hotel. May I help you?


Receptionist:
— Yes____
Mrs/Mr/Miss:
— Certainly. When for, madam/sir?
Receptionist:
— __________ (23/03)
Mrs/Mr/Miss:
— How long will you be staying?
Receptionist:
— _______ (3nights)
Mrs/Mr/Miss:
— What kind of room would you like, madam/sir?
Receptionist:
— ________ (Dbl)
Mrs/Mr/Miss:
— Certainly, madam. I´ll just check what we have available. . . Yes, we have a room on the 4th floor with a
Receptionist:
really splendid view.
— How much ________
Mrs/Mr/Miss:
— Would you like breakfast?
Receptionist:
— No _______
Mrs/Mr/Miss:
— It´s eighty four euro per night excluding VAT.
Receptionist:
— ________ (ok/not ok?)
Mrs/Mr/Miss:
— Who´s the booking for, please, madam/sir?
Receptionist:
— Mr and Mrs _________________, that´s _ _ _ _ _ _ _ _ _ _ _.
Mrs/Mr/Miss:
— Okay, let me make sure I got that: Mr and Mrs _________.
Receptionist:
Doubleroom with bath for March the 23rd, 24th and 25th. Is that correct?

Mrs/Mr/Miss:
— Let me give you your confirmation number. It´s: 7576385. I´ll repeat that: 7576385.
Receptionist:
Thank you for choosing San Felice Hotel and have a nice day. Goodbye.

Mrs/Mr/Miss:

Checking out!!

Receptionist: — Good morning. May I help you?


You: —
Receptionist: — One moment, please, sir. ... Here´s your bill. Would you like to check and see if the amount is
correct?
You: —
Receptionist: — That´s for the phone calls you made from your room.
You: —
Receptionist: — Certainly. May I have your passport, please?
You: —
Receptionist: — Could you sign each cheque here for me?
You: —
Receptionist: — Here are your receipt and your change, sir. Thank you.
You: —

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