GAURAV BHAGAT

Mobile: +91 97697xxxxx

E-Mail: xxx@gmail.com

An ambitious, hardworking professional targeting challenging and enriching assignments in HR | Marketing with a
reputed organisation
Location Preference: Delhi | Mumbai | Pune

PROFILE SUMMARY

• M.Sc. from (Marketing & Operations) from University of Lancaster, UK

• Well versed with the concepts of Marketing, Operations and Business Management
• Conversant with IT tools like MS Office (Word/Excel/PowerPoint) and Computer Hardware
• Excellent team player with strong analytical and organisational skills; ability in learning new concepts quickly, managing
work pressure & communicating ideas clearly

KNOWLEDGE PURVIEW

• Well versed with the concepts of:

o Marketing Management o Management Accounting
o Consumer Behaviour o Macroeconomics & Microeconomics
o Integrated Marketing Communications o Strategic Finance
o Marketing Strategy Formulation o Strategic Management
o Marketing Research o Supply Chain Management
o International Marketing o Operational Strategy and Implementation
o E-Marketing o Enterprise Resource Planning
o Financial Accounting o Total Quality Management

ACADEMIC DETAILS

2014 M.Sc. (Marketing & Operations) from University of Lancaster, UK with 63%
2012 B.Sc. (Business Management) from Aston University of Lancaster, UK with 64%

INTERNSHIPS

Organisation: Sports Managament Company, Mumbai

Duration: 4 months
Description: Gained experienced to expand the sports property by developing sponsorship concept for various
sporting properties with different clients such as Chess and Lenovo, Castrol, Football World Cup,
Volkswagen and Junior Masters. Analysed the requirements of the client and coordinated with the
operations team to implement the same for the event.

Organisation: Cash & Carry Private Limited, London

Duration: 2 months
Description: Learnt to maintain customer records by updating information, monitoring & tracking shipments in
transit and investigating about missing parcels. Maintained customer satisfaction by handling
escalations on product & services and by resolving customer queries well in time via phone & emails.

Organisation: Ashley University Conference, Lancaster

Duration: 3 months
Description: Filled customer information regarding customer check-in and check-outs and updated information
on the system related to inventory in the rooms. Responded to customer e-mails for any queries.

PERSONAL DETAILS

Date of Birth: 17th May 1989

Languages Known: English, Hindi and Punjabi