TABLE OF CONTENT-

CHAPTER No. PARTICULARS PAGE No.

Chapter 1 ABOUT THE
COMPANY
1.1 Introduction to Telecom
industry
1.2 Telecom Industry in
India
Chapter 2 ABOUT THE
COMPANY
2.1 Company Profile
2.2 Vision
2.3 Mission
2.4 Operations
2.5 History
2.6 Basis Figures
2.7 Products and Services
Chapter 3 RESEARCH
METHODOLOGY
3.1 Methodology for
research conducted
3.2 Tools used
Chapter 4 ABOUT THE
RESEARCH
4.1 Introduction to Research
4.2 My Role
4.3 Targets
4.4 Roles and
Responsibilities
4.5 Area covered
4.6 Dates of Internship
4.7 Limitations
4.8 Outcomes and Learnings
Chapter 5 ANALYSIS
5.1 Research Analysis
5.2 Conclusions
5.3 Suggestions
 CHAPTER 2-

ABOUT THE COMPANY

 2.1 ABOUT JIO-
2.1 Reliance Jio Infocomm Limited is an Indian mobile network operator.
Owned by Reliance Industries and headquartered in Navi
Mumbai, Maharashtra, it operates a national LTE network with coverage across
all 22 telecom circles. Jio does not offer 2G or 3Gservice, and instead
utilizes voice over LTE to provide voice service on its network.
Jio soft launched on 27 December 2015 (the eve of what would have been the
83rd birthday of Reliance Industries founder Dhirubhai Ambani), with a beta for
partners and employees, and became publicly available on 5 September 2016.
On 5 July 2018, fixed line broadband service named Gigafiber, was launched by
the Reliance Industries Limited's chairman Mukesh Ambani, during the
company's Annual General Meeting.
JIO since its launch has provided free and unlimited phone calling to all over
India to any network. In response a few other telecom provider have also started
providing free calling service to its subscribers.
Jio will transform the digital future of India with its below pillars:

Coverage:
Jio is committed to provide coverage across urban and major rural areas. Jio is
aiming to cover 90% of India's population in the next 18-24 months.

Quality:
Jio will offer HD quality voice to its subscribers with instantaneous call connect
capability. Superior data experience will be offered to the subscribers, which
includes fastest page download, highest peak download speed in the industry,
video streaming without buffering & real time gaming experience.

Affordability:
The key idea is to make internet accessible and affordable to consumers in all
parts of the country. Jio will significantly up the quantity, quality and coverage
of broadband internet while lowering the cost to the user.

Jio will play a key role in the digital development of India – with applications
for everything from education to healthcare, security to financial services,
technology to entertainment.

Shri. Mukesh Ambani, Chairman, Reliance Industries Ltd. says, "Jio is about
bringing people together, safely and securely. It is about inspiring people to join
a movement – the digital India movement. Jio is about you and your family,
friends, community and all Indians together in a movement to embrace and win
in the digital world."
 2.2 VISION-

Reliance Jio's vision for India: Broadband will no longer be a luxury.

2.3 MISSION-

To realize digital India vision, ensure Indians have highest quality and quantity
data access at majority affordable prices.

2.4 OPERATIONS-

Jio owns spectrum over 22 cities and total of 2,300 MHz Pan India. It is valid
until 2035
 2.5 SOMETHING ABOUT THE HISTORY OF JIO-
In June 2010, Reliance Industries (RIL) bought a 96% stake in Infotel
Broadband Services Limited (IBSL) for ₹4,800 crore (US$700 million).
Although unlisted, IBSL was the only company that won broadband spectrum in
all 22 circles in India in the 4G auction that took place earlier that year. Later
continuing as RIL's telecom subsidiary, Infotel Broadband Services Limited was
renamed as Reliance Jio Infocomm Limited (RJIL) in January 2013.
In June 2015, Jio announced that it would start its operations all over the
country by the end of 2015. However, four months later in October, the
company's spokesmen sent out a press release stating that the launch was
postponed to the first quarter of the financial year 2016–2017.
Later in July, a PIL filed in the Supreme Court by an NGO called the Centre for
Public Interest Litigation, through Prashant Bhushan, challenged the grant of
pan-India licence to Jio by the Government of India. The PIL also alleged that
Jio was allowed to provide voice telephony along with its 4G data service, by
paying an additional fees of just ₹165.8 crore (US$24 million) which was
arbitrary and unreasonable, and contributed to a loss of ₹2,284.2
crore (US$330 million) to the exchequer.
The Indian Department of Telecom (DoT), however, refuted all of CAG's
claims. In its statement, DoT explained that the rules for 3G and BWA spectrum
didn't restrict BWA winners from providing voice telephony. As a result, the PIL
was revoked, and the accusations were dismissed
 2.6 RELIANCE JIO INFOCOMM LIMITED

Type Subsidiary of Reliance

Industries

Industry Telecommunications

Founded 2010; 8 years ago

Founder Mukesh Ambani

Headquarters Navi Mumbai,

Maharashtra, India

Key people
Sanjay
Mashruwala (Managing
Director)

Jyotindra
Thacker (Head of IT)

Akash Ambani (Chief

of Strategy)
Products
Mobile telephony

Wireless broadband
Parent Reliance Industries
Subsidiaries LYF
Website www.jio.com
 2.7 PRODUCTS AND SERVICES-

 JioPhone

On 21 July 2017, Jio introduced its

first affordable 4G feature phone,
powered by KaiOS, named as
JioPhone. The price announced for it
is ₹0 with a security deposit of
₹1500 which can be withdrawn back
by the user by returning the
JioPhone at Jio stores only after
three years. This phone was released
for beta users on 15 August 2017
and pre-booking for regular users
started on 24 August 2017.[29][30]
JioPhone 2
A second model with a QWERTY
keyboard, as well as Facebook,
WhatsApp and YouTube
The JioPhone applications, was released in July
2018 for ₹2,999.[31]

 4G broadband
The company launched its 4G broadband services throughout India in
September 2016.[11] It was slated to release in December 2015 after some reports
said that the company was waiting to receive final permits from the
government.[32] Jio offers fourth-generation (4G) data and voice services, along
with peripheral services like instant messaging and streaming movies and
music.[33]
The company has a network of more than 250,000 km of fiber optic cables in
the country, over which it will be partnering with local cable operators to get
broader connectivity for its broadband services.[34] With its multi-service
operator (MSO) licence, Jio will also serve as a TV channel distributor and will
offer television-on-demand on its network.\

 Jionet WiFi
Prior to its pan-India launch of 4G data and telephony services, Jio has started
providing free Wi-Fi hotspot services in cities throughout India
including Surat, Ahmedabad in Gujarat, and Visakhapatnam in Andhra Pradesh,
Indore, Jabalpur, Dewas and Ujjain in Madhya Pradesh, select locations
of Mumbai in Maharashtra, Kolkata in West
Bengal, Lucknow in UttarPradesh, Bhubaneswar in Odisha
Mussoorie in Uttarakhand Collectorate's Office in Meerut,and at MG Road
in Vijayawada among others.
In March 2016, Jio started providing free Wi-Fi internet to spectators at six
cricket stadiums hosting the 2016 ICC World Twenty20 matches. Jionet was
made available in Wankhede Stadium (Mumbai), Punjab Cricket Association IS
Bindra Stadium (Mohali), Himachal Pradesh Cricket Association
Stadium (Dharamshala), Chinnaswamy Stadium (Bengaluru), Feroz Shah
Kotla (Delhi), and Eden Gardens (Kolkata) in India

 LYF SMARTPHONES
An image of LYF WATER 2 phone
with IPS display.
In June 2015, Jio entered into an
agreement with domestic handset
maker Intex to supply 4G handsets
capable of voice over LTE
(VoLTE). However, in October
2015, Jio announced that it would be
launching its own mobile handset
brand named LYF.
On 25 January 2016, the company
launched its LYF smartphone series
starting with Water 1, through its
chain of electronic retail
outlets, Reliance Retail. Three more
handset models have been released
so far, namely Water 2, Earth 1, and
Flame 1.
Some Apps-

App Jio Drive:

This Jio branded app offers cloud storage on the go with Jio account. The only
service also accessible from desktop offers storage solution when you run out of
memory on your smart phone with just 16GBstorage. It has auto-upload and
sharing features like Google Drive but it is unclear how much storage
Reliance offers for free.

Jio Magazines
The No.1 Magazine app in India with the majority Premium and Popular
Magazines. Carry your personal library with you and read from more than 500
titles across 15+ categories.

App Jio Security :

Save contacts. e-mail. bank info. passwords. personal messages. You store lots
of important stuff on your mobile device.
Protect it with Jio Security. It’s Anti Virus and award winning App
Advisor powered by Norton Mobile Insights protect you and your device 24x7.

App Jio Xpress News :

Jio Xpress News is a news app giving you access to500+ Newspapers, News
channels, Magazines, famous Blogs,
and News websites from India and across the world. Trending and Latest News

App Jio Cinema :

It is an on demand video library from Reliance Jio Infocomm Ltd. We have over
1 lakh+ hours of exciting content: movies, TV Shows, music videos, clips,
trailers for our viewers. Download and watch the latest TV serials, movies,
music videos, short videos on your Android device! Watch back to back
episodes of your favourite shows, movies, international music videos,
interesting short clips and more.

App Jio Net :

Lets you stay connected at thousands of hotspots across
the country, and you’ll never stress about data limits or speed
again. You no longer need to login to any Jio Net hotspot, there is no need to
accept terms and conditions every time you connect to a hotspot. Simply install
Jio Net app and forget about every hassle.

App Jio4G Voice :

(Earlier JioJoin) from Reliance Jio Infocomm Ltdnow comes in a brand new
avatar. Did you know that you regular smartphone is capable of giving you a
crystal clear voice and video calling experience? Jio4GVoice enhances your
non- VoLTE 4G phone with VoLTE capabilities. You can now use your non-
VoLTE smart phone to make HD voice and video calls to any landline or mobile
number anywhere in the world. You can also use these VoLTE features on your
existing 2G/3Gsmartphones via Jio Fi.

Tools of research

Project Tools:
1. Jio SIM

Jio sim is been allotted to all the students for completetion of the project with the activated
plan of unlimited internet and unlimited calling.

2. Microsoft Kaizala

Microsoft Kaizala is a free to use business communication software. Microsoft Kaizala app is
available for both Android and iOS phones. All participants will have to download and
register on the Kaizala app as it will be the primary medium of communication with and
from Jio. On Kaizala, you will be able to upload and submit your project deliverables to Jio
and receive communication on additional learning materials.

3. JioChat

Jio Chat is a free to use Messenger App of Jio which is available for both Android and iOS
phones. All participants will have to download and subscribe to ‘Digital Champions’ channel
within JioChat App as it will be used for query management for this program. It’s a private
channel so only participants of the Digital Champions program would be able to subscribe to
this channel post approval from the channel admin. Please ensure you are signing up on
JioChat using your existing Jio number or with the Jio number provided on the day of
induction.
4.About the research

4.1Purpose of research
Our world is rapidly changing and many aspects of our lives have become
‘digital’. Business models across industries have changed almost
overnight through innovative applications of digital technologies. In this
‘new normal’, business leaders are evaluating traditional strategies and
operating models from a fresh ‘digital’ lens. In this scenario, it is important
to provide the current generation of students with the right set of skills
and make them ready for the challenges of the future. Towards that end,
Reliance Jio has designed a one-of-its-kind learning program - Digital
Champions.

ROLE
‘Digital Champions’ Program is designed as a pragmatic learning program that rests on the
philosophy of learning by doing. Students would be required to:
1 .Study the SMB sectors of their choice
2. Formulate hypotheses
3. Conduct field visits to collect relevant data points
4. Analyze the data points, synthesize findings and finally derive insights.

Students are expected to pick up significant analytical, communication, research and

interpersonal skills at the end of their projects.

 All participants will have to download the Microsoft Kaizala app on their smartphone
and register themselves using the Jio number that Jio would provide you on the day
of induction or existing Jio number. Once done, we required to upload all project
related documents in our Kaizala app.

What deliverables we need submit during the project?

There are three deliverables for each SMB visited:
1.Digital Questionnaire –This contains a set of questions that we need
to ask during your interaction with the SMB. Then as per the noted
answers in the workbook, fill it on Kaizala app properly and upload it after
the interaction is over.
2.SMB details –we need to fill it at the SMB location only just after
completing the interaction. Fill it in the workbook first.

3.“Know your SMB” –we need to upload the filled SMB Worksheet (as
per the template provided to you) by clicking a photograph after the
interaction is over.

In addition to this, Jio will also be sending us surveys on Kaizala.

1.Timelines / Deadlines for submission –also mentioned in the

calendar
•The deadline for the weekly and final submissions is shown in the table below:
Batch Program 1stweekly 2ndweekly 3rdweekly
start date submission submission submission
21stMay 26thMay 2ndJune 9thJune
4thJune 9thJune 16thJune 23rdJune
11thJune 16thJune 23rdJune 30thJune
18thJune 23rdJune 30thJune 7thJuly
2.The weekly submissions to be made in the SMB
Worksheet. We need to complete at least 8 interactions
in a week and submit by the dates mentioned above
3.For the project to be deemed successful, all the
submissions are mandatory
4.Successful submission includes submission of all 3
deliverables