Fact Sheet

09-03-2016

Who We Are
EcoStratus Technologies is a cloud services consulting
firm started in 2010 with more than 20 years collectively as
a trusted advisor and valued partner. Located in Oakland,
CA “The Town” we are just minutes from iconic San
Francisco and a short drive to “Tech-Hub” of Silicon Valley.
What Our Clients Say ServiceNow is at the heart of what we do, but our clients
come to us to architect, frame, innovate, and cultivate their
“EcoStratus is a go to customer and employee experiences.
partner for us. Their
collaboration allows us to
At EcoStratus we are focused on helping clients
pursue new and
understand their IT service management capabilities by
innovative ways to serve
our customers.” taking the time to listen, then ask the right questions so we
can navigate them through the increasing layers of
complexity in order to deliver transformational solutions.
“We have done some We start with business outcomes, then apply our
pretty exciting things technology-based (T)ranscribe, (E)volve, (A)ctualize
with EcoStratus’s Help. I (M)ethodology (TEAM) to ensure our projects are
really feel they are meticulously scoped, thoughtfully executed, and deliver
invested in our success.” results across the business. From the beginning our cloud
advisors embed themselves within your business for a
series of strategic activities that drive organizational
alignment, prioritization, solution design, and success
criteria.

EcoStratus Technologies | www.ecostratus.com | We Can’t Wait To Meet You

 byline
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What We Do
We transform your business and IT Service Management vision into reality
We transcribe, architect, and implement processes that encompass wide-ranging client
issues, making it possible for us to dive deep and drive the successful delivery of integrations
across functions. From the beginning we embed ourselves within your business for a series of
Our Difference
strategic activities that drive organizational alignment, prioritization, solution design, and
success criteria.

We proactively address people needs, impacts and challenges through each project phase. Our
approach focuses on both the organizational and individual transitions needed to reduce risk,
realize ROI, and sustain long-term performance.
(T)RANSCRIBE (A)CTUALIZE
(E)VOLVE
Potential Value Realized Value

STRATEGY - PLAN - ASSESS BUILD - IMPLEMENT – TEST DESIGN – IMPLEMENT

A series of strategic activities
that drive organizational
alignment, prioritization,
solution design, and success
criteria.
Realize potential value,
understanding of requirements
and goals, building a common
language and framework for
success.
We deep dive into
requirements, developing and
transforming vision
into actions.
Our deep industry experience
blended with our
comprehensive methodology
and framework ensures
projects are meticulously
scoped, thoughtfully executed,
and deliver lasting value.
-MONITOR
Rapid and objective-based
analysis that delivers a business
case presenting the costs and
benefits associated with
migrating from legacy solutions to
ServiceNow.
We measure, manage, support of
project completed goals,
understanding measures to
strategic success, start realizing
the value immediately.

EcoStratus Technologies | www.ecostratus.com | We Can’t Wait To Meet You

2
 Our Capabilities

Our approach is focused on helping organizations understand their IT Service Management

capabilities and providing the tools to navigate through the increasing layers of complexity in
order to deliver transformational solutions.

TRAINING &
ADVISORY CLOUD SERVICES
SUPPORT

ADVISORY OFFERINGS SERVICENOW OFFERINGS TRAINING & SUPPORT

- Communication Strategy
- Strategic Alignment
- Sustainable Change
- Process Integration
- Organizational Change (OCM)
- Organizational Readiness
- IT Service Management
- Platform Development
- Platform Integrations
- Platform Enhancements
- Project Management
- Remote Admin Assistance
- IT GRC & Security Operations
- PPS, ITAM, ITSM, ITFM, KB
- ServiceNow Certification Training
- Rapid Deployment Packs
- Packaged Turnkey Solutions
- Quick Reference Guides
- Advanced Support (Beyond-HI)
- Curriculum Development
- ITIL Certification Training

- IT Integration and Governance - IT Service Catalog - ServiceNow Process User Training

Our Expertise
Having completed over 150 ServiceNow projects globally, 400 training classes, and 50
implementations we are deep with the experience and expertise needed to initiate and deliver
measurable results without the roadblocks of upsizing and scaling to meet resource demands

EcoStratus Technologies | www.ecostratus.com | We Can’t Wait To Meet You

 WE CAN’T WAIT TO MEET YOU!

JAMES NAPHEN

PRINCIPAL

311 2ND STREET

OAKLAND, CA 94607

(E) JAMES@ECOSTRATUS.COM

(O) +1 415-366-8179

(M) +1 781-962-8700

www.ecostratus.com