ARKA HALDER

Address : 213, Kalikashroam road, P.S. + P.O :- New Barrackpore, North 24 Parganas, Kolkata -
​ 700131
Mob: 8478888260/9007163932 E-Mail:
arkahalder.7@gmail.com

Personal Profile

This is a statement of purpose and is the first thing a prospective employer will read about you. Focus
it on the job you are applying for by mentioning those skills and abilities that are relevant to the role
you are applying for.

Employment History

Company name ​ : Grofers India Pvt. Ltd. ​Year: 2 Year and 3 Months
Continue

Job Title : Sr. Assistant ​

Duties :
• Order Processing.

• Billing Processing.

• Manpower Handling.

• Shift wise handover in proper time.

• Quality checking.

Company name : Aegis Pvt. Ltd. ​Year: 1 Year

Job Title : Sr. Customer Care Executive

Duties : ​
• Customer Issue Solving

• Maintain Average Call Handling Time

• Manpower Handling

• Call Audit

• Shift Wise Call Handling in Proper time

• Polite on Call and Satisfied to Customer

Awards

https://employers.indeed.com/c/resume?id=035f11cd436d&ctx=mobile-app-download 20/03/20, 7F57 PM

Page 1 of 3
 • Best Employee of Grofers India Pvt. Ltd from Outbound (2019) (March)

• Best Customer Care Executive of Aegis from Inbound (2017) (August)

• Best Customer Satisfaction Executive of Aegis from Inbound (2017) (November)

Education and Training

H.S. Complete in Madhyamgram High School (Complete date : 2014)

B.A. Passing from Netaji Subhas Chandra Open University

Basic Computer knowledge for Ms Word, Ms Excel .Ms Office.

Hobbies and Interest

My hobbies are Playing Cricket, Football, Swimming, Mentoring, exploring other cultures,
Volunteering in Local Club also I like travelling and long walks on the beach.

Date: Signature:

https://employers.indeed.com/c/resume?id=035f11cd436d&ctx=mobile-app-download 20/03/20, 7F57 PM

Page 2 of 3
 ​

https://employers.indeed.com/c/resume?id=035f11cd436d&ctx=mobile-app-download 20/03/20, 7F57 PM

Page 3 of 3