The guest checked out of room 736 on a non-smoking floor. When reviewing the bill, the guest questioned an extra charge for a missing towel. They also reported issues with the TV not receiving all channels and lamps short-circuiting. The guest paid in cash and requested a taxi to leave, which was arranged by the front desk.
The guest checked out of room 736 on a non-smoking floor. When reviewing the bill, the guest questioned an extra charge for a missing towel. They also reported issues with the TV not receiving all channels and lamps short-circuiting. The guest paid in cash and requested a taxi to leave, which was arranged by the front desk.
The guest checked out of room 736 on a non-smoking floor. When reviewing the bill, the guest questioned an extra charge for a missing towel. They also reported issues with the TV not receiving all channels and lamps short-circuiting. The guest paid in cash and requested a taxi to leave, which was arranged by the front desk.
Good morning, i’d like to check out, please. 2. What´s your room Number? My room number is 736 3. Yes, it is on the non-smoking floor, isn´t it? Correct, miss 4. Would you check your bill? Yeah, sure, no problem 5. Is everything correct? No, I want to know what this position is about 6. It is an extra charge for the missing towel. But why? If the towel is inside the room, they should check well 7. Do you have any complaints about the appliances in the room? Yes, the TV did not catch some channels and the lamps shorted 8. I´ll send somebody to repair it. It would definitely be the best, so that it does not happen to another guest 9. How would you like to pay: cash or by credit card? In cash please 10. Sign each cheque here, please. Okay, could you call me a taxi, please 11. Taxi is waiting for you. Have a nice trip. Ok thank you very much