Project Name Wilmont’s Pharmacy Drone Project
Project Phase Initiation
Name Company Department
Jordan Kempler Drone Tech Management
Kani Garg Drone Tech Management
Stephanie Williams Drone Tech Business Processes
Gerald Hasper Drone Tech Flight Operations
Eileen Seymour Drone Tech IT Systems
Katie O’Ryan Drone Tech legal
Rohan Shah Drone Tech Engineering
Shravani Sinha Drone Tech Engineering
William Holt Drone Tech Engineering
Ashish Nehra Drone Tech Testing
George Cranston Wilmont’s Management
James Connor Wilmont’s Management
Mary Pearson Wilmont’s IT department
business
Phillip Greenberg Wilmont’s
operations
business
Linda Thornton Wilmont’s
operations
business
Jonathan Perry Wilmont’s
operations
business
Wilma Marcy Wilmont’s
operations
business
James O’Donnell Wilmont’s
operations
business
Steve Haskell Wilmont’s
operations
business
Julie Green Wilmont’s
operations
Alan Swanson Wilmont’s legal
William Information Security
Wilmont’s
Scott Management
Shirley Johnson Wilmont’s Change Management
Elizabeth Walton Wilmont’s Testing
Gerald Peritoni Wilmont’s Testing
Stak
Drone Project
Designation/position location Role in Project
CEO and Founder San Francisco, CA Sponsor
Project Manager San Francisco, CA Project Manager
Primary San Francisco, CA Senior Business Analyst
Primary San Francisco, CA Flight Operations Manager
Primary San Francisco, CA Project Lead
Primary San Francisco, CA Corporate Attorney
Secondary San Francisco, CA Programmer
Primary San Francisco, CA Senior Programmer
Primary San Francisco, CA Drone Systems Engineer
Primary San Francisco, CA Drone Systems Technician
Operations Vice President St. Louis, MO Operations Vice President
CIO St. Louis, MO CIO
Primary St. Louis, MO Project Manager
Primary St. Louis, MO project manager
Online Customer Process
Secondary St. Louis, MO
Analyst
Secondary St. Louis, MO Retail Operations Assistant
Pharmacy Manager Store
Secondary San Francisco, CA
#33001
Pharmacy Manager Store
Secondary San Francisco, CA
#38734
Pharmacy Manager Store
Secondary San Francisco, CA
#32185
Pharmacy Manager Store
Secondary San Francisco, CA
#35864
Primary St. Louis, MO Attorney
Primary St. Louis, MO project lead
Primary St. Louis, MO Lead
Primary St. Louis, MO Senior Testing Specialist
Secondary St. Louis, MO Testing Specialist
Stakeholder Analysis
revision Date 25/04/2020
revision number 1
Type of Stakeholder
Objectives, Requirements , Expectations
(Internal/External)
Drone deliveries be seamless enhancements to
Internal Wilmont’s already top‐quality delivery
processes for customers
Project does not go higher than a total of
$750,000 and project starts on next January 5,
Internal
and first customer delivery flight should take
place no later than November 30.
Internal Customized business processes for Wilmont’s
modified systems and interfaces for the drone
Internal flight operations in order to customize things
for Wilmont’s
Customize the processes for Wilmont’s that
Internal handle order entry, delivery confirmation, and
a mobile app on the DroneTech side
Accomplished negotiations , proposed
Internal
contract and payment plan
Internal Customized mobile app for Wilmont’s
Internal Customized mobile app for Wilmont’s
Internal Customized systems for Wilmont’s
Internal increase quality
Drone deliveries be seamless enhancements to
External Wilmont’s already top‐quality delivery
processes for customers
External Customized processes for Wilmont’s
External Customized processes for Wilmont’s
External Customized processes for Wilmont’s
customers in the San Francisco area are
enabled to register their willingness to have a
External
drone deliver their orders by means of online
entry or smartphone entry.
External Customized processes for Wilmont’s
products are loaded into the drone package
External carrier and engage in this prototype by the
time for first flight.
products are loaded into the drone package
External carrier and engage in this prototype by the
time for first flight.
products are loaded into the drone package
External carrier and engage in this prototype by the
time for first flight.
products are loaded into the drone package
External carrier and engage in this prototype by the
time for first flight.
Accomplished negotiations , proposed
External
contract and payment plan
External security is not compromised
External Users trained for system implementation
External increase quality
External increase quality
Influence on Project
Areas of interest
Outcome
concerned about the cost of
High the customized enhancements
and schedule
High concerned about budget
concerned about process
High
changes
concerned about process
High
changes
concerned about process
High
changes
Low negotiations and agreements
Medium concerned about app changes
Medium concerned about app changes
concerned about systems
Medium
changes
Low concerned about quality
concerned about project
High
schedule and budget
concerned about processes
Medium
changes
concerned about processes
High
chages
concerned about processes
High
chages
Medium concerned about online orders
concerned about processes
Medium
chtges
concerned about delivery to
Low
end user
concerned about delivery to
Low
end user
concerned about delivery to
Low
end user
concerned about delivery to
Low
end user
Low coacerned about negotiations
High concerned about security
Low concerned about trainings
Low concerned about quality
Low concerned about quality
Supporter /
Project Contribution
Resistor
funds project, provides information, approves
Leading
deliverables
Lead this project , develop the project plan, provide
the four participating pharmacies with
Leading
all the information needed , point of contact for
Wilmont’s
Scope of Customization of business processes for
Supportive
Wilmont’s
provides information on what modifications to the
Supportive
drone flight operations will be necessary
oversee the data interface team Supportive
contract negotiations Neutral
provides information, supports work Supportive
provides information, supports work Supportive
System implementation Supportive
testing to make sure that issues are resolved and that
Supportive
the new package release systems will work reliably
provide the funds and will oversee all aspects of this
Leading
project , approves deliverables
Assigning IT resource Supportive
lead the information systems
Leading
development
organize the Wilmont’s resources to interface with
DroneTech’s flight operations and
Leading
other management systems that control and manage
the drone delivery system
Customize online order entry process to allow
Wilmont’s management to approve the customer,
Supportive
send a confirmation to
the customer, etc..
enhance existing infrastructure that handles customer
Supportive
orders to provide drone delivery option
participate in the prototype delivery system Neutral
participate in the prototype delivery system Neutral
participate in the prototype delivery system Neutral
participate in the prototype delivery system Neutral
contract negotiations Neutral
accomplish security of Wilmont’s business
information, the customer’s privacy and the
Supportive
proprietary information about how Wilmont’s will use
the drones for delivery
User training and other preparations for system
Supportive
implementation
testing to make sure that issues are resolved and that
Supportive
the new package release systems will work reliably
testing to make sure that issues are resolved and that
Supportive
the new package release systems will work reliably
Frequency of
Type of Communication
Communication
In-person weekly meetings
In-person weekly meetings
In-person twice a week
In-person weekly meetings
email monthly / as per need
email weekly updates
email weekly updates
email monthly / as per need
email monthly / as per need
In-person weekly meetings
email monthly / as per need
In-person weekly meetings
In-person weekly meetings
email monthly / as per need
In-person , email weekly updates
email monthly / as per need
email monthly / as per need
email monthly / as per need
email monthly / as per need
email monthly / as per need
In-person weekly meetings
Twice After systems are
In-person , email
implemented
email weekly updates
email weekly updates
