Project Charter

Project Name: Wilmont’s Pharmacy Drone

Authorization Date January 5 2018

Project Description DroneTech out of San Francisco, CA has announced that they are looking for a new relationship
with a drugstore company to launch a product delivery system nationwide. This delivery system
will enable people to have pharmaceutical prescriptions and drugstore items delivered to their
homes using drones. Wilmont’s has decided to work with DroneTech to create a business
solution using four pharmacies in the local area. The project will begin on January 5 2018 and
the first customer delivery flight should be achieved by November 30 2018. This project should
take no more than a year to complete. The project budget is set at $1.75M.
Project Purpose The objectives of the Wilmont’s Pharmacy Drone project are as follows:
•Identify and obtain necessary project team resource approvals
•Develop the Operational requirements to implement the system
•Develop Wilmont’s online order entry system modification that will allow customers in the
San Francisco area to register their willingness to have a drone deliver their orders by means of
online entry or smartphone entry.
•Develop a segment of the system to allow Wilmont’s management to approve the customer
and send a confirmation to the customer.
•Develop security options for all systems that will safeguard the data as it is stored within your
company and as it is exchanged with DroneTech.
•Develop forms of communications for customers electronically through email, online and
mobile alerts as the customer requests.
•Develop Interface to the DroneTech Corporation for its order entry, delivery confirmation and
mobile application software.
•Create reports for Wilmont’s management to provide information on sales, customer reactions
and key performance indicators that senior management will define.
Scope/boundaries The limitation that must be taken into consideration prior to the initiation of the project are:
•Project initiation January 5 2018.
•Must use existing infrastructure.
•Only affects four local stores based out of San Francisco.
•The Budget should not exceed 1.75M
•Ongoing system maintenance scheduling or planning after the prototype is implemented will
not be a part of the project schedule or plans.
Requirements Wilmont Pharmaceuticals will need to create modifications to the existing system for online
order entry to allow customers in the San Francisco area to register their willingness to have
drone delivery of their orders by a means of online entry or smartphone entry. The system will
contain a segment to allow Wilmont’s management to approve the customers and send
confirmation for this service. The system should provide a means of communication
electronically through email online and mobile alerts as the customer requests.
Deliverables/Objective online order entry system This should allow customers in the San Francisco
area to register their willingness to have a drone
deliver their orders by means of online entry or
smartphone entry. It also allow Wilmont’s
management to approve the customer and send a
confirmation to the customer.
Security system This will safeguard the data as it is stored within
your company and as it is exchanged with
DroneTech.
Management system The system should provide a means of
communication electronically through email online
and mobile alerts as the customer requests.
Compete in the Wilmont’s Pharmacy
Drone

Schedule Project Begins: 01/05/18

Complete the solution design (technical and process): NA
Develop all operational Process (aligning with the new system):NA
Training the necessary users on the functionality: NA
Implement all functionality of the system: 11/30/2018
Budget The Budget should not exceed 1.75M
 Assumptions and •Project initiation January 5 2018.
constraints •Only affects four local stores based out of San Francisco.
•The Budget should not exceed 1.75M
Risks •Using existing system
•System must communicate with other infrastructure system across internet
•November 30th first project delivery
•Budget set at 1.75M
References Wilmont’s Pharmacy Drone Case
https://d3c33hcgiwev3.cloudfront.net/_fb2c47acaaa2de0125998a04789eb1
eb_Wilmont_s-Pharmacy-Drone-
Case.pdf?Expires=1592697600&Signature=fPb4cXCEIMk~QFkv0RIPCiu5GJ9px
DhCOWrhgrzcmZcwKRb1dqEJ2OhfpekPqMdy3RKWDb9b~W~zvq~-
zNcA3yfbi2G6RG4OmV~7F0-EVgJwb67VRtRgohHqCz9-
coD69NSlp9bDCLMJNLZF62v10kqoonyKjrQsK31QAci-9uE_&Key-Pair-
Id=APKAJLTNE6QMUY6HBC5A

Key Stakeholders

Owner/Client Wilmont’s Pharmacy

Project Sponsor George Cranston
Project Manager me
(List other Key Stakeholders with DroneTech Corporation Staff:
title) •Jordan Kempler (JXK) - CEO and Founder
•Phillip Greenberg (PAG) - Project Manager – main point of contact
•Stephanie Williams (SMW) – Senior Business Analyst
•Gerald Hasper (GPH) – Senior Systems Engineer
•Eileen Seymour (ERS) – Project Lead, IT Systems
Wilmont’s Staff:
•George Cranston (GWC), Operations VP
•James Connor (JFC), CIO
•Mary Pearson (MJP), Project Lead, Business Operations Team
•William Scott (WKS), Project Lead, Security Team
•Julie Green (JRG) Pharmacy Manager Store #35864
•Steve Haskell (SLH) Pharmacy Manager Store #32185
•James O’Donnell (JLO) Pharmacy Manager Store #38734
•Wilma Marcy (WPM) Pharmacy Manager Store #33001
•You as Project Manager (Come up with your own initials)
•Mary Kerstner (MJK), Business Systems Analyst
•Jonathan Perry (JSP), Programmer
•William Postner (WKP), Senior Programmer
•Sherry Loganthorpe (SPL), Database Administrator

Authority Levels: The Project Manager has full authority to make decisions on the drone design, schedule
and other items. He cannot commit the club to costs or fund raising strategies without approval.

Project Approval Requirements: All budgets and purchases must be approved by the Project Sponsor.

Approvals:

Project Sponsor:

Project Manager:

Finance Manager: