3 Introduction - Recommendation

Anselmo B.
Legaspi National High School – Cayangwan, Makato,

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INTRODUCTION
Background of the Study
Technology has been the driving force of change. From movable type to
the internet, technology has been embraced and incorporated into people’s daily
lives. As a matter of fact, the digital revolutions has occurred and continues to
change the way of people’s live, do business, confront with studies and interact
socially. As people walks into the 21 st century or the modern generation, they
must be adjusted on the real world they are belonged to – studies, works and
other socio-cultural aspects just to make every works efficient and effective. On
the other hand, schools should acculturate students to be lifelong learners
wherein students need to learn how to seek out new information, think critically
and show initiative to meet up with the challenges of the fast-changing world.
A technology is multitude of resources through applications within. It is
very useful to every student, employees, professionals and other people around
the world, but it could be all useless if the real essence and purpose of these
cannot be used and practiced properly.
Microsoft Office applications are one of the very important tools that the
technology’s brought to everyone. Microsoft office covers a wide range of office
products like Microsoft publisher, Microsoft Access, Microsoft PowerPoint,
Microsoft Visio, Microsoft Word, Microsoft OneNote, Microsoft Project, Microsoft
Ginoy A.,Torcuator LL., Melanio J., Taborda A., Eleuterio E., Palma J., 2019 1
Anselmo B. Legaspi National High School – Cayangwan, Makato,
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Outlook and Microsoft Excel, (https://www.slideshare.net/mobile/spotlighttexcel/the-
importance-of-micr soft-office).
According to the latest study, there are massive amount of users of
Microsoft. Specifically, almost 90% used this application around the world in
private and government officers and other people. It is so much popular due to
its flexible feature, easier methods to create and collaborate in official studies
and works, (www.klientsolutech.com/uses-of-microsoft-office-applications-in-daily-
life).But on the other hand, there are also lots of peopleespecially student who
doesn’t know how to use such Microsoft Office applicationsparticularly the
Microsoft Word, and Microsoft PowerPoint that is most needed on their studies
especially in this modern generation wherein they are required to be proficient in
computer skills. Saving time in making the requirements related to preparations,
resume, letters, presentations, slideshows and much more purposes with the use
of such Microsoft Office must be practiced better through improving the literacy
skills of the users in using such Microsoft applications.
In regard, this study aims to improve the literacy skills specifically in the
Microsoft Word, Microsoft Power Point, and Microsoft Publisher among the Grade
10 Students of Anselmo B. Legaspi National High School that can helpthem in
making their other parts of study efficient and effective as they coping up their
projects and other requirements. Improving their skills in connection willmake
them prepared on Senior High School life in different fieldsfor itplays an
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important role to them as they accomplish and perform the various requirements
they are about to pass or to do. It will also enlargethe information on their mind
that they can use on applying job and working with their job soon.
Being good user of selected Microsoft office applications will serve time,
money, fatigues on making instructional materials and can help students to more
productive in their studies.
Statement of the Problem
This study aimed to find out the tools in improving the literacy skills of
Grade 10 students of Anselmo B. Legaspi National High School on selected
Microsoft applications. It is also to determine the knowledge and difficulties of
the respondent before and after implementing the intervention of this study if
there is any improvement. Therefore, this study sought to answer the following
questions:
1. What is the initial knowledge of the respondents about the Microsoft
Word, PowerPoint,and Microsoft Publisherapplication?
2. What are the interventions can be design to have better understanding
and to improvethe students’ literacy skills regarding on the selected
Microsoft Office applications?
3. What are the results of the interventions in addressing the literacy skills in
selected Microsoft applications among the Grade 10 students?
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Significance of the study
The study intends to improve the literacy skills of Grade 10 students of
Anselmo B. Legaspi National High School on selected Microsoft applications.
Furthermore, the result of this study will be significant to the following
beneficiaries:
Administrator.The results of this study will be used as a basis for
planning, designing and implementing activity or program regarding on
developing literacy skills on using Microsoft Word, PowerPoint,and Microsoft
Publisher.
School. The outcomes of this study will be basis for a program which will
benefit schools: elevating quality of education of teachers and students through
theinformation provided of this study. It also serves asreferences that the school
could be used to the present and next generation in regards of improving literacy
skills on selected Microsoft applications. Through the interventions applied, the
students’ performance and progression regards in this matter will improve and
level up that the school might be known and awarded.
Teachers.The output of this study would make the teachers aware of and
other information that will help them also to improve their instructional materials
that can make their student’s performance better. Moreover, the result of this
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study could be discussed and disseminated to learners and can be used as
reference when teaching about improving literacy skills specifically on Microsoft
Word and Microsoft PowerPoint,and Microsoft Publisher.
Students. Literacy is the best key to unlock success in every matter. This
study could help students to improve their literacy skills particularly on Microsoft
Word and Microsoft PowerPoint,and Microsoft Publisherthat they could apply in
their study, prepare their selves on new level of studies, applying for job soon,
and to make their requirements or works in connection with these more efficient
and effective.
Future Researchers.This study is beneficial reference material for the
researchers who wish to conduct similar research on this. It will also give them
idea on the importance or advantages of being literate on using Microsoft Word
and Microsoft PowerPoint,and Microsoft Publisheron confronting their studies and
facing the world of jobs.
Nature of Problem
Literacy on using Microsoft applications is must and needed todaybecause
these applications areapplicable and required in schools and state of jobs. Each
of it features so many advantages and beneficiaries to every individual that can
achieve nearly any goal.These applications also help students to save time,
money and fatigues on their studies with good and effective outcome. Students
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are one of the ultimate recipients of these applications wherein the uses of
these must be embodied to students and everyone as they confront with the
modern world – the state where the technologies plays important roles.
On the other hand, many student face difficulties on using such
applications and it’s a big problem to address. Difficulties that block their
pathways on competing and achieving the best standard they must to be with in
this recent generation.Furthermore, it explains the nature of problems carried by
the Grade 10 students of Anselmo B. Legaspi National High School on improving
the literacy skills regarding withthe selected Microsoft Office applications
particularly the Microsoft Word and Microsoft PowerPoint,and Microsoft
Publisherdue to the amount of students who doesn’t really know how to use
these applications.
Figure 1shows the factorsthat obstruct the developing process of the
respondents in becoming literate or skilfulon selected Microsoft application. (1)
Students’ literacy skills’ problem – there are students who doesn’t know how to
use the selected Microsoft application. (2) Tools or materials deficiency – it is
one among the factors that obstruct the literacy skills of the students for they
have no materials to use in order to them to learn, apply and improve their
capacity in using this such applications. (3) Perceptions towards the importance
of such Microsoft applications – wrong perceptions toward something will
decrease your interest on keeping and loving the particular things. In
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connection, there are students having wrong perceptions towards the
importance of selected Microsoft Officetherefore they don’t pursue to develop
their skills regarding on this matter.(4) Dealing with the modernize generation –
today, the world was modernize by the technologies. Confronting with studies,
works or jobs, communications and others was improved and most of it plays by
the technologies. As a matter of fact, to compete with this real world, everyone
should learn to be literate in everything. In regards of the study, to benefits
with the advantages bring by selected Microsoft applications in today’s world,
they must learn on how to use it particularly in different aspects.
Students’
literacy skills’
problem
Dealing with Improving Literacy skills of Tools or

the modernize the respondents among the materials
generation selected Microsoft deficiency
Applications
Incorrect
perceptions
towards the
importance of
such Microsoft
applications
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Figure 1: The conceptual framework of improving literacy skills of the Grade 10 students of
Anselmo B. Legaspi National High School on selected Microsoft applications
Scope and Limitation of the Study
This study focused on improving the literacy skills regarding on selected
Microsoft applications: Microsoft Word, PowerPoint, and Microsoft Publisher for
it is one of the needed applications in Senior High School because it covers
many purposes. The students or the respondents will teach how to use such
Microsoft officesin order to them to gain knowledge and skills as well as to save
time, money and efforts as they will become able to use the different Microsoft
applications.
Moreover as for the respondents of this study,sixty-four (64) Grade 10
students of Anselomo B. Legaspi National High School serves as respondents to
make them prepare in Senior High School. Particularly, forty (40) students are
Grade 10 Rizal and twenty-four students are Grade 10 Bonifacio. The
interventions regarding in improving their literacy skills and capacity focused on
them.
Definition of Terms
The researchers use different definitions and concept in this study. These
terms were defined conceptually and operationally to made the research paper
more clearly and effectively:

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Addressing- Means to fix or to solve an issue. It is also to bring it under
discussion. (https://english.stackexchange.com/181460/what-does-address-an-
issue-mean)
Operationally this term used in this study as addressing the students’ literacy
skills in selected Microsoft applications.
Literacy-It is the quality or state of being literate, especially the ability to read
and write, (https://www.dictionary.com/browse/literacy).
Operationally the term used as the state of students of being literate on using
Microsoft Office specifically the Microsoft Word, Microsoft PowerPoint, Microsoft
Publisher and Microsoft Excel.
Skills-The ability to do something that comes from training, experience, or
practice, (Merriam Webster, 1828).
Operationally, the term used as the ability or capacity as well as the background
of students regarding on using Microsoft Word, Microsoft PowerPoint, Microsoft
Publisher and Microsoft Excel..
Microsoft-It is a leading global vendor of computer, mobile and gaming
systems: and cloud services. (https://searchwindowsserver.techtarget.com/
definition/Microsoft).
Operationally, the term used as the application where Microsoft Word, Microsoft
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PowerPoint, Microsoft Publisher and Microsoft Excel arebelong. Moreover, in
these applications, the study only rotates on.
REVIEW OF RELATED LITERATURE
This review of literature provides a comprehensive understanding about
the current research specifically Addressing Literacy Skills in Selected Microsoft
Applications Among the Grade 10 Students of Anselmo B. Legaspi National High
School. It’s serves to explain the topic of research and builds a rationale for the
present problem that is studied. Thus researchers use the literature review to
identify the rationale for studies and to examine the studies which lead to
formulation of the present problem. This review of literature will support the
current study.
Microsoft Office
It is an office suiteof desktop applications, serves and services for the
Microsoft Windows and Mac OS X operating systems, introduced by Microsoft in
1989 in the study of Shohaili, (2011). It is also a collection of office-related
applications which serves a unique purpose and offers a specific to its users,
(Ballew, 2013).
Ginoy A.,Torcuator LL., Melanio J., Taborda A., Eleuterio E., Palma J., 2019
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According to the Importance of Microsoft Office Training, 2016 Microsoft
office coves a wide range of office products like Microsoft publisher, Microsoft
Access, Microsoft PowerPoint, Microsoft Visio, Microsoft Word, Microsoft
OneNote, Microsoft Project, Microsoft Outlook and Microsoft Excel, developed by
Microsoft Corporation that is used in any work environment, it’s user friendly and
not as complicated as some may think. Microsoft Office is the world’s best and
famous work program for studying, personal use, and office work.
Titlow JP., 2011 the Microsoft Office Suite is used by 80 percent of
companies. Its popularity is only one good reason to get to know MS Office, but
there are more. On his study provided the four important reasons of Microsoft
Office Suite and the following are:
Popularity: Because Microsoft is used by so many businesses, the skills
you have working on the software are immediately transferrable to new jobs and
companies. It’s as if you speak the same language as everyone else! What
happens to you—and your career—if you don’t?
Communication: You can communicate and collaborate more effectively
with the Microsoft tools. Whether you’re using Outlook for email, or taking
advantage of the co-authoring features in Word and PowerPoint, you’re literally
on the same page as your co-workers. That ease of communication helps cut
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down on errors and improve the quality of service you provide to your
customers.
Productivity: Microsoft helps you operate more efficiently so you can be more
productive. For example, Excel doesn’t just allow you to quickly enter and
compute data; it also has advanced analytical tools so you can discover patterns
and make sound financial decisions. Laborious tasks once performed only by
accounting professionals can now be completed quickly by assistants with the
right training.
Simplicity: Each of the MS Office components is user-friendly and includes
easy-to-access help files built right in. If you get stuck at any time, just go to the
help tab and type your question. You can even access online support for tutorials
on how to troubleshoot whatever issues arise.
Microsoft Word
Microsoft Word is a widely used commercial word processor designed by
Microsoft. Microsoft Word is a component of the Microsoft Office suite of
productivity software, but can also be purchased as a stand-alone product.It was
initially launched in 1983 and has since been revised numerous times. Microsoft
Word is available for both Windows and Macintosh operating systems.
In 1981, Microsoft hired Charles Simonyi to develop a word-processing
application. The first version was released in 1983. It was not initially popular,
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owing to its radically different look compared to WordPerfect, the leading word
processor at that time. However, Microsoft improved Word continually over the
years, including a 1985 version that could run on a Mac. The second major
release of Word, in 1987, included an upgrade of major features in addition to
new functionalities such as support for the rich text format (RTF).
In 1995, with the release of Windows 95 and Office 95, which offered a
bundled set of office productivity software, sales of Microsoft Word increased
significantly.
Microsoft Word offers several features to ease document creation and
editing, including:WYSIWYG (what-you-see-is-what-you-get) display: It ensures
that everything displayed on screen appears the same way when printed or
moved to another format or program.Spell check: Word features a built-in
dictionary for spell checking; misspelled words are marked with a red squiggly
underline. Sometimes, Word auto-corrects an obviously misspelled word or
phrase.Text-level features such as bold, underline, italic and strike-throughPage-
level features such as indentation, paragraphing and justification. External
support: Word is compatible with many other programs, the most common being
the other members of the Office suite.
Microsoft Windows is a group of several graphical operating system families,
all of which are developed, marketed, and sold by Microsoft. Each family caters
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to a certain sector of the computing industry,(https://www.techopedia.com/
definition/3840/microsoft-word).
Microsoft Word (often called Word) is a graphical word processing program
that users can type with. It is made by the computer company Microsoft. The
purpose of the MS Word is to allow the users to type and save documents. There
features of MS Word those are; creating and saving a file; editing and formatting
a document; paragraph formatting; inserting header and footer and page
number; checking spelling and grammar; subscript and superscript; inserting
symbols; print preview and printing; inserting clip art, and picture; page setting;
bullet and number; border and shading; searching a word and replacing it by
another word and lastly inserting table, (Vethics2015).
Hutchison and McCoy, 2007 also stated that Microsoft Word is the word
processing component of the Microsoft Office Suite that primarily used to enter
edit, format, save, retrieve and print documents.
According to Daksh 2015, anyone can check for grammar and spelling
errors in Microsoft Word. Anyone can also get visual edge through text
modifications. With the WorldArt feature, every one of us can also choose a
compelling design than can match the theme. On his study also stated the other
uses of Microsoft Word. The following are; Sending Letters – everyone can write
the letter according to our requests. It might be a job application letter, a legal
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document, or a business letter. Every individual can manage to produce a nearly
done and uniformly looking letter. With this, anyone can also make the recipient
of our letter feel respected. New Articles – writing news and press release is very
essential, so that readers will know the five W’s and the story behind the
happenings well. Scholarly Documents – students have to defend their thesis or
dissertation in front of the intelligent panel before they acquire a degree.
Therefore, students have to research and collect the information related to their
proposed topic while citing related studies as well. Envelopes –Snail-mail
communication is still used. Many people still resort to this way of
communicating for formality. To meet with the technology trends, the application
has features that let anyone create accordingly-formatted envelope templates.
Blog Post – the internet has thousands of meaningful blog posts, ranging from
different topics and branches each day. Homework and Assignments – your
assignment might be a reaction paper, a book report, an essay, or follow-up
questions regarding with the discussion and this application also use to be more
productive and beautiful. Publishing of Books – Authors need to make sure that
every page they are to publish is free from grammar errors. To guide their
readers, they would also need the foreword and the table of contents. Word has
also a feature that has different table of contents templates. Compelling
Documents – With this application, one can just go beyond writing a letter
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through the traditional typewriter. One can also create presentable documents
besides the usual default format.
Microsoft PowerPoint
Microsoft PowerPoint is powerful presentation software developed by
Microsoft. It is a standard component of the company's Microsoft Office suite
software, and is bundled together with Word, Excel and other Office productivity
tools. The program uses slides to convey information rich in multimedia. The
term "slide" refers to the slide projector, which this software effectively replaces.
PowerPoint was developed by Dennis Austin and Thomas Rudkin at
Forethought Inc. It was supposed to be named Presenter, but the name was not
adapted due to trademark issues. It was renamed PowerPoint in 1987 as
suggested by Robert Gaskins. In August of 1987, Microsoft bought Forethought
for $14 million and turned it into its graphics business unit, where the company
continued to develop the software. The first iteration was launched together with
Windows 3.0 in 1990. It only allowed slide progression in one direction – forward
– and the amount of customization was fairly limited.
PowerPoint experienced a very significant change in PowerPoint 97, which
added predefined transition effects and allowed the user to time them
appropriately so that slides would transition automatically. This allowed a
presenter to follow a predefined progression and go on with the presentation
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without pausing to change or read the slides. PowerPoint 2007 introduced the
"ribbon" interface, marking a drastic change from the previous interface style.
(https://www.techopedia.com/definition/5457/microsoft-powerpoint)
PowerPoint is a slideshow presentation program that's part of the
Microsoft office suite of tools. PowerPoint makes it easy to create, collaborate,
and present your ideas in dynamic, visually compelling ways.
PowerPoint running on a tablet computer that can do so many things:
Communicate with confidence - You have a story to tell, and PowerPoint is
designed to help you tell it. Use Presenter View in PowerPoint 2016 to review
and rehearse your presentations so you always know where you are and where
you’re going next. When you project your presentation to a second screen,
Presenter View displays your current slide, speaker notes, and the next slides in
your deck so you can stay focused and connect with your audience. And with
auto-extend, your slides always appear on the correct screens. Learn about
Presenter View - Design like a professional—in secondsPowerPoint Designer Tool
tip about how you need an Office 365 subscription to use PowerPoint Designer
automatically generates a variety of ideas that you can choose from to make
your slides look better. While you're putting content on a slide, Designer works in
the background to match that content to professionally designed layouts.
Designer adds style to slides that have photos, and it turns text into an easily
readable SmartArt graphics. Designer automatically suggests options for you

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when you're online and you add a picture to your PowerPoint presentation.
Whether you need a few slides to share with colleagues, classmates, or
friends or an award-winning presentation to persuade an auditorium full of
strangers, you need to maximize the impact of your message. Don't know much
about design? No problem! PowerPoint delivers the easy-to-use features you
need to create great-looking presentations and express yourself with power—
without having the skills of a professional designer.
Collaborate in real time on presentations: Save your presentation to
OneDrive or SharePoint Online for Office 365 and you can see how your
presentation evolved over time and restore an older version if you make a
mistake. You can also work on a presentation at the same time as your
colleagues. If someone else views or works in the presentation, their thumbnail
picture appears in the top-right corner of the ribbon. If someone makes changes
in the presentation, you can easily choose the changes you want to keep.
(https://products.office.com/en-us/what-is-powerpoint).
According Plack M., 2013 stated that PPT is a tool; a tool that can effective
for both faculty and students, but should be used selectively and appropriately.
The benefits for faculty are it keeps you on task and helps you focus on your key
points so you meet your established objectives and so not become the
wandering lecturer! Truthfully, it is safer for a new faculty member to follow your
slides than to stray from your slides and open the dialogue to a potentially
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challenging classroom discussion. For faculty, I think this is a developmental
process.
If used properly, the benefits to students are they can identify the key
points of your presentation and help organize their thinking process. Using a
sequential approach can facilitate the development of the student’s thought
process.
The downside for students is they think they can gather the key points
without being present; however, if they only look for the key points without the
elaboration that went along with the presentation could limit their understanding
and ability to apply those key points. In addition, the instructor’s key points are
not the ONLY points in class. Peers (other students in class) provide tremendous
input to the topic at hand, and in fact, may modify the key points the instructor
intended to present.
The downside for faculty is the predesigned PowerPoint (PPT) can
constrain the discussion. While the PowerPoint provides a structure and
direction, it can limit flexibility. At times it can constrain the conversation in the
classroom….”hold that thought, we will get to that later (in the PowerPoint)”.
The other challenge with PPTs is that if you do include all the information
it becomes like a bulleted list to memorize without really understanding or
applying the concepts at a higher level. It gives students a false sense of security
that they can simply memorize the slides rather than apply (in class) what is
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described on the slides.Of course there is the technique of using PPTs effectively
… Are you reading your PPTs (not so effective!); are you moving through your
PPTs without ever pausing for students to process information by interspersing
active learning strategies (e.g., questions, think-pair-share, cases, videos)
throughout (not so effective!); are you adding pictures and animations that
detract from your message (not so effective!). Creating PPTs needs to be a
thoughtful process. Creating effective PPT presentations that consider active
learning strategies takes time and effort, but I believe the time and effort are
well worth the outcomes.
Kemenade EV., 2013 stated that every individual use a different senses:
Auditive, Visual, Feeling, and Moving/Acting.Power point can help to move from
just listening to also seeing. if You use emotional video's You can also reach The
level of feelings. All are needed in learning.However and that is the downside of
lecturing and PowerPointing, learning is doing. The student needs no act, not
only the teacher; PowerPoint can stick to action by the teacher
Behzadnia B., 2013 stated the most important of advantage of using PPT
is related to focus of attention by students in classes, after that it is a kind of
relationship between subject and students that teacher can be create. Also, by
using PPT teacher can discuss about the main topics in the limit time.
I think using PPT has so many other advantages that nowadays extremely
teachers or lectures used this.
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Posinasetti NR. (2013) stated that PowerPoint is a tool and should be used
as such as others have said. For me it helps to organize my presentation in a
proper sequence so that I will not forget any points that I should give the
student in proper sequence. In my area of specialization requires a lot of
complex illustrations and diagrams that are often so complex that it is impossible
to draw them properly on the board. So it helps to present the material clearly,
coherently and in logical sequence. I spend a lot of time planning and going
through my slides a number of times to make sure that it is correct. If you
cannot spend that kind of time during the preparation of power point slides, then
you are literally reading from the textbook (albeit slides) which is bad. Also I
make these slides available to the students through our LMS so that they can
make any necessary notes beyond what is presented in the slides. Also slides do
not contain a lot of information that I will be adding to that. That way power
point is a great help if it is properly utilized.
Microsoft Publisher
Microsoft Publisher is a graphic design application that is similar to
Microsoft Word but differs in the fact that its emphasis lies more on page layout
and design, and less on word composition and formatting. It provides easy-to-
use and less expensive publishing options for creating designs and logos for
small businesses, where using other high end applications may not be feasible.
Moreover, it is an entry-level graphic design program included in some
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versions of Microsoft Office. It is considered ideal for small business because it is
user friendly and does not demand prior knowledge about the application or
graphic design in general. Publisher includes templates for many types of
common business needs, such as business cards, brochures, address labels and
calendars. Microsoft offers the options to directly mail the file, export it as
another file type or upload it to the cloud and publish online.
(https://www.techopedia.com/definition/13140/microsoft-publisher)
Local Studies
In study of Famor (2005), the use of ICT in education hasbecome a
critical factor to ensure that a country’s workforce isskilled and prepared to meet
the challenges of development andglobal employment opportunities. Thus, as
ICT becomes part ofthe Philippine basic education landscape, the inclusion of
basiclearning competencies in computers to educate our Filipinolearners so that
they can be globally competitive and raisetheir personal and national esteem,
and realize a progressivelife will be no less than strategic.
The study made by Dollado (2002) showed that teachers’ and
administrators of Calbayog Pilot Central School had a minor knowledge in
computer in terms of concepts; also they lackedtrainings in terms of
computer.Based on Cajilin study (2009), the data collected on ICTtraining
programs revealed the scarcity of professionaldevelopment opportunities. In her
example, outof 111 teachersonly 30% were able to attend ICT training programs
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that werespread over a 15-year period, from 1994 to early 2009.Valenzuela
(2005) piloted a study to classify technologyorientation in terms of awareness
and utilization and theperceived teachers‟ competence in technology at the
Dasmarinas.
The respondents of the study were116 non-computer teachers. The
questionnaire was the main tooling gathering the data in order to solicit
responses for thefollowing areas: technology orientation in terms of awareness,
utilization and the teacher’s competency in technology. The data gathered were
analyzed using the following statisticaltreatments: mean, standard deviation,
correlated t-test. Theresults of the computations were the following:The overall
mean on the technology of awareness of teacherswas 1.81, which means that
the respondents were aware on the useof technology to a little extent only. The
overall mean oftechnology utilization was 1.88, which means that
therespondents seldom utilized technology in their teaching. Theoverall mean of
utilization and competence items showed a correlated t-text value of .899. The
findings revealed thatthere was a positive and moderate to high
significantcorrelations between utilization and competence. This impliedthat the
more teachers use technology applications andoperations the more they become
competent in technology.The DOST conducted a survey of schools that gathered
baseline data on schools‟ Mathematics and Science teachers andthe extent of
the schools‟ use of ICT for instruction and other purposes. The survey, which
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covered 4,310 public schools, usedthe following indicators: (1) The percentage of
computers usedfor instruction and the percentage of computers used for
administrative work, (2) The percentage of classes (by subjecttypes) that used
computers in instruction, (3) The percentage ofschools that engaged on outside
technical to maintain thecomputer system, (4) Percentage of schools with
telephone lines,(5) Observation of teacher and student practice and
(6)Interviews of innovative teachers on practices (teacher andstudent) related to
innovation, problems, solutions andprospects for sustaining and continuing
innovation.The following were identified as key problem areas forimplementing
ICT in basic education.
In study of Tinio (2002), respondents were asked to rankwhat they
perceived to be the five biggest obstacles to theirschools use of ICT for teaching
and learning. Rankings were consolidated and mean ranks were computed. Lack
of enoughcomputers is the single biggest obstacle. All other issues havemean
rankings considerably lower than this. Lack of enoughtechnical support for
operating and maintaining ICT resourcesand the lack of teacher training
opportunities are consideredbarriers to change as well. So too are the lack of
space forcomputers and the general lack of funds for operations, including
maintenance of equipment, purchase of supplies, andelectricity.
The present study finds similarities to the works of Jones(2003) wherein
he stated that teachers need to have mastered abasic level of computer literacy
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for them to take advantage ofthe pedagogical and perfunctory upgrades that it
could bring.
Corbel’s (2004) writings, just like Jones’, focused on why teachers need
computer literacy skills. Teachers serve as themost direct agent of the entire
educational system. If armedwith functional computer knowledge, they possess
the potentialsto transform themselves into role models who may influence
theirstudents towards developing positive orientations and attituderegarding the
usefulness of computers.
The study conducted by Dollado (2002) and Cajilin (2009)tried to assess
the computer knowledge and skills of theteachers and administrators of the
school respondents. Theresults of their works highlighted the dismal level of
computerliteracy amongst surveyed school administrators and teachers.These
corpora strengthen the desire of the researcher toinvestigate whether Holy
Rosary Foundation has the samepredicament and if such is the case, what may
be done to address the problem.
Razak’s (2009) and Tinio’s (2002) works pointed out thepossible reasons
why teachers lack computer literacy. AlthoughRazak conducted his research in
Malaysia, the results werenevertheless useful in this present study; i.e. basically,
thosereasons are of systemic and attitudinal in nature. Throughawareness and
underscoring the importance of addressing those potential obstacles in initially
blueprinting and consequentlyimplementing an ICT program, the researcher is
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purposivelyprovided with a major leverage. Preemptive actions may
beformulated to avoid the incipience of potential problems.The problems
identified by Department of Science andTechnology (DOST) in the course of
computer resources utilization and application provides the researcher invaluable
insights on the possible recurrence of same constraints in theconduct of this
study.
The work of Akhtar (2010), on the other hand, suggestedplans and
policies in training teachers on ICT which can be usedfor the proposal of the
program. The researcher concurs with hisviewpoint of giving primacy to the
provision of sound andholistic ICT programs such that teachers may in turn
becomeproactive leaders in spearheading innovations as regards totheir craft.
The optimism that such an ICT training program willconsequently make them
become invaluable assets of society inpursuit of development furthers the
researcher’s zealous motivation to proceed with this study.Recognizing the
educational enterprise as an open system, Rodriguez (2007) cited the
importance of positively involvingother societal sectors that may influence the
success integrating technology in education. Valenzuela’s (2005) study ran
similar to the present studyas regards to research design and instruments used,
in the sensethat both studies aimed to determine teachers‟ technology
awareness.
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METHODOLOGY
The aim of this study is to find out the level of literacy skills particularly in
Microsoft Word, Microsoft PowerPoint, and Microsoft Publisher among the Grade
10 Students of Anselmo B. Legaspi National High School and to provide an
effective intervention to improve or address their literacy skills on mentioned
Microsoft applications. It also covers the Research Design, Theoretical
Framework/Conceptual Framework, Respondents of the Study, Locale of the
Study, and the Intervention Plan.
Research Design
The action research design was utilized for this research study. With this,
it involves a spectrum of activities (e.g., research, planning, theorizing, learning
and development) aimed at the resolution of a problem or problems, (Chee,
2009). Specifically, the actions or interventions of this study aimed to improve or
address the literacy skills of Grade 10 students of Anselmo B. Legaspi National
High School.
Theoretical Framework/Conceptual Framework
This study anchored from Computer Self-Efficacy rooted in Social Learning
Theory (SLT) under the study of Donna Grant, 2009. It stated that in this
technology intensive society, most students are required to be proficient in
computer skills to compete in today’s global job market. These computer skills
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usually consist of basic advanced knowledge in word processing, presentation,
and spreadsheet applications. Computer literacy is defined on the study as an
understanding of computer characteristics, capabilities and application, as well as
an ability to implement this knowledge in the skillful, productive use of computer
applications suitable to the individual roles in the society and the state of life
they are belonged. In regard of it, Microsoft Office is one of the applications that
plays important role to every student, teachers, employees and other
professional people that they must be literate to.
On the other hand, Microsoft Office is an important education application.
It is important to process raw facts into meaningful information. Microsoft word
can benefits teachers and students to create new innovative methods of learning
and teaching. Microsoft office suite for students helps to transmit educational
materials and practice systematically in school and university faster with higher
quality.
MS Office application can be used and utilized by teachers and students to
faster the process of receiving and giving information as well as to improve and
maximize practical education practices in schools and colleges. And to achieve
these purposes around the world, everyone should be literate and continue to
improve their skills.
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It is also stated that MS Office is a popular software suite featuring many
desktop publishing programs. It comes with everything that may come into use
in a classic office setting, hence the name. Computer users have the option of
several different Microsoft Office suites intended for students, home users, small
businesses and corporations. What you choose depends on your own
circumstances. In addition, MS Office is well known for being easy to use. Each
program comes with helpful features so you can achieve nearly any goal. You
can do anything you can imagine with this software, both for personal and
business use. They also have extensive help files built into the programs if you
get stuck. Furthermore, Microsoft Office comes with many different kinds of
software, all of which help with desktop publishing. If you are looking to write a
letter to a client, Microsoft Word is the right software to use. You could employ
Microsoft Publisher to help create a business brochure, or you could use MS
PowerPoint for presentation. This software suite is you need on studies and/or
for running your business that you must literate on using it.
Research Paradigm
Figure 2shows the independent and dependent variable as well as the
intervention to address on this study. The problem on the first box serves as the
independent variables specifically the difficulties on using Microsoft Word,
Microsoft PowerPoint,and Microsoft Publisher of the Grade Students of Anselmo
B. Legaspi National High School. The second box indicates the intervention or
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action to apply in improving the literacy skills on using the selected Microsoft
applications of the respondents. The third box indicates the result or the
dependent variable. It will be measure after conduction of the intervention or
action.
Problem Intervention Result
Difficulties on using  Dialogue with Improved literacy

Microsoft Word, students. skills of the Grade
Microsoft  Proper 10 Students of
PowerPoint, and Teaching and Anselmo B. Legaspi
Microsoft Training National High
Publisher.  Peer Tutoring School
Figure 2: Schematic Diagram for Variables
Dialogue with Students
The term ‘dialogue’ derives from two words in classical Greek, “dia”
meaning ‘through’ and ‘logos’ meaning ‘word’, which jointly equate the term with
all verbal communication. Nevertheless, if dictionary definitions are a reasonable
proxy for everyday usage, dialogue still encompasses a wide range of social
practices: it is typically treated in dictionaries as synonymous with conversation
(e.g., Oxford University Press, 2002), and concept of conversation covers all
verbal exchanges (and series of such exchanges) where one individual addressed
individual replies (Howe, 1981). Yet even if numerous practices are ordinarily
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regarded as dialogic, there has long been a sense of rarity in classrooms. This
sense has memorably been encapsulated in Flanders’ (1960) ‘two-thirds rule’,
which recognizes that classroom activity is dominated by verbal communication
but stresses that such communication is primarily teacher delivery.
Dialogue is often regarded as crucial for effective pedagogy. This is not
because any verbal address-reply interaction around curricular material is viewed
as valuable. Rather, it is widely believed that there are ways of organizing
classroom dialogue, which, if achieved with sufficient frequency, will prove
beneficial as regards educational goals.
Dialogue with the students in this study is important to monitor and to
address the problem regarding in literacy skills in using Microsoft Word, Microsoft
PowerPoint, and Microsoft Publisher.
Teaching and Training
Teaching is the process of attending to people’s need, experiences and
feelings, and intervening so that they learn particular things, and go beyond the
given, (Hattie, 2011).
According to Business Dictionary training means organized activity aimed
at imparting information and/or instructions to improve the recipient’s
performance or to help him or her attain a required level of knowledge or skill.
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The respondents of this study will be under on teaching process given by
the researchers. They will also train through actual performance/hands-on on
computer and make activities regarding on the topic and lecture provided. This
will be the best action they will apply to improve their literacy skills on using
selected Microsoft Office Applications.
Peer Tutoring
Peer tutoring is not a new idea, it is possibly as old as any form of
collaborative or community action and has probably always taken place implicitly
or vicariously (Topping 2005) but in a changing Higher Education landscape,
more formalized and even assessed forms of peer teaching are becoming ever
more popular. Indeed Peer tutoring schemes appear to be becoming strategised;
developing to meet calls for accountability, better assessment, and improved
outcomes for students.
Peer tutoring (also referred to as peer learning, cooperative/collaborative
learning and peer collaboration), is taken here to refer to the 'use of teaching
and learning strategies in which students learn with and from each other without
the immediate intervention of a teacher' (Boud et al., 1999: 413). The literature
shows evidence that peer tutoring is being increasingly used across all disciplines
as a type of supplemental instruction or surrogate support. Programs are being
implemented in various ways to enhance the curriculum and/ or support students
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through transitional stages of University life. These exchanges can range from
formal teaching in the classroom to sharing information informally. In general,
peer tutors help other students either on a one-to-one basis or in small groups
by continuing classroom discussions, developing study skills, evaluating work,
resolving specific problems and encouraging independent learning (Colvin 2007;
Falchikov 2001; Goodlad 1998; Boud et al 2001).
Research studies report that peer tutors show enhanced or increased
personal development, motivation and confidence (Hammond et al, 2010). Biggs
also noted students reported they liked the more friendly and relaxed learning
environment provided by mentors and the opportunity to initiate friendships
amongst their peer groups (1999).
Peer mentoring is normally through evaluative questionnaires, one-to-one
interviews post-event and statistical analysis (Goodlad 1995; Colvin 2007;
Brandwein 1985).
Peer Tutoring applied in this study to those students or respondents that
is absent on the particular day of teaching and training. This technique helped
them to cope up with the flow of interventions or actions regarding on improving
literacy skills in selected Microsoft Office applications when the respondents
missed a time of intervention.
Respondents of the Study
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The respondents of the study were the sixty (60) Grade 10 Students of
Anselmo B. Legaspi National High School in improving their literacy skills in
Microsoft Office suite particularly in Microsoft Word, Microsoft PowerPoint, and
Microsoft Publisher. The respondents are the result of random sampling.
Table 1shows the respondents of the study specify on their grade level.
Specifically, there are twelve (12) male and twenty-seven (27) female in grade
X- Rizal and they are all thirty-nine (39) of the frequency or 65.0% of the
percentage. While there are fifteen (15) male and six (6) female in grade X-
Bonifacio, and they are all twenty-one (21) of the frequency or 35.0% of the
percentage. In overall total, they are all sixty (60) students and they were the
active respondents of this study.
Section Male Female Frequency Percentage
Grade X – Rizal 12 27 39 65.0
Grade X – Bonifacio 15 6 21 35.0
Total 27 60 60 100.0
Table 1: The respondents of the study
Locale of the Study
This study was conducted at Anselmo B. Legaspi National High School,
Cayangwan, Makato, Aklan. The school was composed of three hundred seventy-
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six (376) students, two hundred seventy (270) are Junior High School students
and one hundred-six (106) are Senior High School Students. The school also
composed of 19 faculty and staff. Furthermore, the school also has computers
that used in developing students’ skills in using computer, making projects and
assignment, and other ICT activities.
Figure 3: The geographical Map of Anselmo B. Legaspi National High School
Pre-Implementation Phase
Before the conduct of the interventions, the date of the implementation of
interventions were noted and kept with utmost confidentiality. Permission were
secured from school head and advisers and it was discussed to the respondents
regarding the proposed intervention plan for Grade 10 students on developing
literacy skills in Microsoft Word, Microsoft PowerPoint, and Microsoft Publisher.
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As the details of the program were approved, the proposed intervention program
was kept for implementing.
Implementing Phase
The researchers conduct an orientation and dialogue with the students
during the first day of implementation. Research also conduct a proper teaching
divided into three executive days, specifically one day in teaching for Microsoft
Word, one day in teaching Microsoft PowerPoint, and one day also in teaching
Microsoft Publisher. In the fifth day of implementation, the researchers tasked
the respondents to perform a proper hands-on in computer laboratory with
applying their learning. On six day, researchers check and collect their outputs.
Peer tutoring in this implementation were applied. Lastly, researchers also tasked
the respondents to answer the final test to them to ensure their improvement
and effectiveness of the interventions.
Post Implementation Phase
After the interventions, the results were presented to the board of panels.
In this phase, it covers the polishing and editing papers based on the corrections
and suggestions of the board of panels. In this phase also covers the revision
and submission of the papers.
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Phases Action Plan Target Persons Date Expected

Subject Responsible Result
Pre- Ask permission to Grade 10 School Head January Approved
implementation the School Head students 28, 2019 permission
about the conduct of from the School
action Head
Distribution of letter Grade 10 Researchers January Approved letter
of approval to the students Class advisers 28, 2019 from the class
class advisers that of the advisers
their students will be Respondents
the respondents of
the study
Implementation Conduct dialogue Grade 10 Researchers January Researchers
with the students students Respondents 29, 2019 will successfully
and giving conducted the
preliminary test intervention
Proper teaching in Grade 10 Researchers January Respondents
Microsoft Word students Respondents 30, 2019 were learned
application lessons
Proper teaching in Grade 10 Researchers January Respondents
Microsoft PowerPoint students Respondents 31, 2019 were learned
application lessons
Proper teaching in Grade 10 Researchers February Respondents
Microsoft publisher students Respondents 1, 2019 were learned
application lessons
Proper Hands-on in Grade 10 Researchers February Respondents
Computer students Respondents 4, 2019 can hands-on
Laboratory and perform
their activities
Checking and Grade 10 Researchers February Questionnaire
collecting the students Respondents 6, 2019 were analyzed
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respondents’ outputs and answered

Peer Tutoring Grade 10 Researchers February Respondents
students Respondents 7, 2019 who missed the
day of teaching
were be tutored
Giving the final test Grade 10 Researchers February Respondents
in the respondents students Respondents 8, 2019 could answer
the final test
Post- Presenting the Researchers February Successful
Implementation research work to the 19, 2019 presentation of
board of panels research work
Polishing and editing Researchers Accomplished
of the papers papers
Checking papers by Researchers Accomplished
the panels papers
Final Revision Researchers Critiqued and
revised papers
Submission of the Researchers Final revision of
papers papers
Table 2: The Action Plan
RESULT AND DISCUSSION
This part coversthe result and discussionof the data gathered matched on
the statement of the problem.
Respondents’ background on Selected Microsoft Applications
Respondents’proficiency and acquirements on using Microsoft Word,
Microsoft PowerPoint, and Microsoft Publisher were tested. Objectively, they
were undergone answering the preliminary test given by the researchers suited
on the statement of the problem. The preliminary test questionnaire given is
under of Dichotomous Styled Question wherein the respondents will only choose
between “yes” or “no”. The data were discussed and shown in tabular form in
this study.
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Preliminary Test Result in Microsoft Word
Table 3 shows the result of the preliminary test given by the researchers.
The column one shows the question regarding on the Microsoft Word application,
while the column two is the “Yes” category of answer divided into two sub-
columns, the f or the frequency and % or the percentage. The third column is
the “No” category of answer that is also divided into two sub-columns, the f or
the frequency and % or the percentage. Lastly, the fourth column shows the
total percentage of the answers.
Specifically, as for the question number 1, there are fifty-three (53) or
88.3% of the respondents had experienced in using Microsoft Word application
and seven (7) or 11.7% of the respondents did not experienced it.
In the question number 2, there are thirteen (13) or 21.7% of the
respondents are able to identify the parts of Microsoft Word screen. Specifically,
they are the students taking an ICT (Information and Communications
Technology) on their TLE subject. While, there are forty-seven (47) or 78.3% of
the respondents couldn’t identify the different parts of Microsoft Word screen.
As for the question number 3, there are fifty-one (51) or 85.0% of the
respondents are able to change the font styles in whatever they want in
Microsoft Word application while there are nine (9) or 15.0% of the respondents
could not.
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It was revealed in question number 4 that there are fifty-three (53) or
88.3% of the respondents are able to adjust the font size in Microsoft Word
included using of different shortcuts in changing the size, while there are nine
(9) or 11.7% of the respondents did not know how to do it.
In the question number 5 about adding table in Microsoft Word, it covers
inserting table in different number of columns and rows, draw table, adding
designs on table and inserting text. Specifically, there are forty-four (44) or
73.3% of the respondents are able to do it while sixteen (16) or 26.7% of the
respondents could not.
As for the question number 6 about adding picture in Microsoft Word, it
covers inserting pictures, wrapping, and adding different design in pictures.
Specifically, there are forty-one (41) or 68.3% of the respondents are able to do
it while nineteen (19) or 31.7% of the respondents could not.
Adding Clip Art in Microsoft Word in question number 7 covers adding
design on it. Specifically, there are twenty-five (25) or 41.7% of the respondents
are able to do it, while there are thirty-five (35) or 58.3% of the respondents did
not know it.
As for the adding of shape in question number 8 covers the adding of
design and changing of the fill color and outline of the particular shape.
Specifically, there are forty-seven (47) or 78.3% of the respondents are able to
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add or do it, while there are thirteen (13) or 21.7% of the respondents could
not.
In the question number 9, specifically on adding Smart Art in Microsoft
Word covers the adding of designs and inserting a text in the chosen Smart Art.
In this matter, there are seventeen (17) or 28.3% of the respondents are able to
do it while there are forty-three (43) or 71.7% of the respondents could not.
In adding chart in Microsoft Word in question number 10 covers the
adding of designs and text as well as on labeling the chosen chart. Specifically,
there are twenty-four (24) or 40.0% of the respondents are able to do it while
there are thirty-six (36) or 60.0% of the respondents could not.
As for the adding of header in Microsoft Word application in question
number 11, it covers the adding of designs and editing text. Specifically, there
are thirty (30) or 50.0% of the respondents are able to add header in Microsoft
Word while there are thirty (30) or 50.0% of the respondentscould not.
In the question number 12, particularly in adding footer, it covers the
adding of designs and text. Specifically, there are thirty (30) or 50.0% of the
respondents are able to add footer in Microsoft Word while there are thirty (30)
or 50.0% of the respondentscould not.
As for the adding of page number in Microsoft Word in question number
13, there are forty-six (46) or 76.7% of the respondents are conversant in
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adding page number, while there are fourteen (14) or 23.3% of the respondents
could not.
In adding World Art in Microsoft Word in question number 14, it covers
the adding and editing text color and art. Specifically, there are twenty-nine (29)
or 48.3% of the respondents are able to add or do it, while there are thirty-one
(31) or 51.7% of the respondents could not.
As for the question number 15, it covers the adding and editing of
border's color, style, weight, and art. Specifically, there are forty-six (46) or
74.2% of the respondents are able to add page border, while there are fourteen
In the question number 16, there are forty-two (42) or 70.0% of the
respondents are able to add page color particularly on whatever they want, while
there are eighteen (18) or 30.0% of the respondents could not.
As for the editing of page set-up in question number 17, it covers the
page margins, page orientation, and page size. Specifically, there are thirty-five
(35) or 58.3% of the respondents are able to add, edit, and use it, while there
are twenty-five (25) or 41.7% of the respondents could not.
In the question number 18, particularly about editing page themes, there
are twenty-eight (28) or 46.7% of the respondents are able to edit and add page
themes, while there are thirty-two (32) or 53.3% of the respondents could not.
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As for using different shortcuts in question number 19, particularly in
using shortcuts or short methods wherein it covers the use of controls and some
shortcuts found in Microsoft Word screen. Specifically, there are thirty (30) or
50.0% of the respondents are able to use such shortcuts, while there are thirty
(30) or 50.0% of the respondent could not.
Lastly, in question number 20 about saving file or document, there are
forty-nine (49) or81.7% of the respondents are able to save file while there are
eleven (11) or 18.3% of the respondents could not.
Question Yes No Total

f % f % %
1. I have an experience in using the Microsoft Word 53 88.3 7 11.7 100.0
application
2. I can identify the parts of Microsoft Word screen 13 21.7 47 78.3 100.0
3. I know how to change the font styles in Microsoft 51 85.0 9 15.0 100.0
Word
4. I know how to adjust the font size in Microsoft 53 88.3 7 11.7 100.0
Word
5. I know how to add table in Microsoft Word 44 73.3 16 26.7 100.0
6. I know how to add picture in Microsoft Word 41 68.3 19 31.7 100.0
7. I know how to add Clip Art in Microsoft Word 25 41.7 35 58.3 100.0
8. I know how to add shape in Microsoft Word 47 78.3 13 21.7 100.0
9. I know how to add Smart Art in Microsoft Word 17 28.3 43 71.7 100.0
10. I know how to add chart in Microsoft Word 24 40.0 36 60.0 100.0
11. I know how to add header in Microsoft 30 50.0 30 50.0 100.0

Word
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12. I know how to add footer in Microsoft 30 50.0 30 50.0 100.0

Word
13. I know how to add page number in 46 76.7 14 23.3 100.0
Microsoft Word
14. I know how to add Word Art in Microsoft 29 48.3 31 51.7 100.0
Word
15. I know how to add page border in 46 76.7 14 23.3 100.0
Microsoft Word
16. I know how to add page color in Microsoft 42 70.0 18 30.0 100.0
Word
17. I know how to edit the page setup in 35 58.3 25 41.7 100.0
Microsoft Word
18. I know how to edit the page themes in 28 46.7 32 53.3 100.0
Microsoft Word
19. I know how to use different shortcuts 30 50.0 30 50.0 100.0
in Microsoft Word
20. I know how to save a file in Microsoft 49 81.7 11 18.3 100.0
Word
Table 3: The Preliminary Test result in Microsoft Word
Preliminary Test Result in Microsoft PowerPoint
The column one shows the question regarding on the Microsoft PowerPoint
application, while the column two is the “Yes” category of answer divided into
two sub-columns, the f or the frequency and % or the percentage. The third
column is the “No” category of answer that is also divided into two sub-columns,
the f or the frequency and % or the percentage. Lastly, the fourth column shows
the total percentage of the answers.
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Specifically, as for the question number 1, there are forty-seven (47) or
78.3% of the respondents had experienced in using Microsoft PowerPoint
application and thirteen (13) or 21.7% of the respondents did not experienced it.
In the question number 2, there are ten (10) or 16.7% of the respondents
are able to identify the parts of Microsoft PowerPoint screen. Specifically they are
the students taking an ICT (Information and Communications Technology) on
their TLE subject. While, there are fifty (50) or 83.3% of the respondents
couldn’t identify the different parts of Microsoft PowerPoint screen.
As for the question number 3, there are forty-six (46) or 76.7% of the
respondents are able to add new slide with different layout in Microsoft
PowerPoint application while there are fourteen (14) or 23.3% of the
In the question number 4, there are forty-seven (47) or 78.3% of the
Microsoft PowerPoint application while there are thirteen (13) or 21.7% of the
It was revealed in question number 5 that there are forty-seven (47) or
78.3% of the respondents are able to adjust the font size in Microsoft
PowerPoint included the using of different shortcuts in changing the size. There
are thirteen (13) or 21.7% of the respondents did not know how to do it.
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In the question number 6 about adding table in Microsoft PowerPoint, it
covers inserting table in different number of columns and rows, draw table,
adding design on table and inserting text on table. Specifically, there are thirty-
nine (39) or 65.0% of the respondents are able to do it while twenty-one or
35.0% of the respondents could not.
As for the question number 7 about adding picture in Microsoft
PowerPoint, it covers inserting pictures, wrapping, and adding different design in
pictures. Specifically, there are forty-six (46) or 76.7% of the respondents are
able to do it while fourteen (14) or 23.3% of the respondents could not.
Adding Clip Art in Microsoft Word in question number 8 covers adding
design on it. Specifically, there are seventeen (17) or 28.3% of the respondents
are able to do it, while there are fourteen (14) or 71.7% of the respondents did
not know it.
As for the adding of shape in question number 9 covers the adding of
design and changing the fill color and outline of the particular shape. Specifically,
there are thirty-eight (38) or 63.3% of the respondents are able to add or do it,
while there are twenty-two (22) or 36.7% of the respondents could not.
In question number 10, specifically on adding Smart Art in Microsoft
PowerPoint covers the adding of design and inserting of text in the chosen Smart
Art. In this matter, there are seventeen (17) or 28.3% of the respondents are
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able to do it while there are forty-three (43) or 71.7% of the respondents could
not.
In adding chart in Microsoft PowerPoint in question number 11 covers the
adding of design and text as well as on labeling the chosen chart. Specifically,
there are twenty-one (21) or 35.0% of the respondents are able to do it while
there are thirty-nine (39) or 65.0% of the respondents are not.
As for adding header in Microsoft PowerPoint application in question
number 12, it covers the adding of design and text. Specifically, there are
twenty-nine (29) or 48.3% of the respondents are able to add header in
Microsoft PowerPoint while there are thirty-one (31) or 51.7% of the respondent
are not.
In the question number 13, particularly in adding footer, it covers the
adding of design and text. Specifically, there are twenty-six (26) or 43.3% of the
respondents are able to add footer in Microsoft PowerPoint while there are thirty
As for the adding of slide number in Microsoft PowerPoint in question
number 14, there are thirty-eight (38) or 63.3% of the respondents are able to
addslide number, while there are twenty-two (22) or 36.7% of the respondents
could not.
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In adding movie or video in Microsoft PowerPoint in question number 15,
there are twenty-nine (29) or 48.3% of the respondents are able to add movie or
video, while there are thirty-one (31) or 51.7% of the respondents could not.
As for the question number 16, particularly on sound effects, there are
twenty (20) or 33.3% of the respondents are able to add sound effects, while
there are thirty-two (32)or 53.3% of the respondents could not.
In the question number 17, particularly about editing design or slide
themes, there are forty (40) or 66.7% of the respondents are able to edit and
add design or slide themes, while there are twenty (20) or 36.7% of the
As for the question number 18, particularly on adding animations and
transitions style, there are thirty-eight (38) or 63.3% of the respondents are able
to add do it, while there are twenty-two (22)or 36.7% of the respondents could
not.
As for using different shortcuts in question number 19, particularly in using
shortcuts or short there are twenty-eight (28) or 46.7% of the respondents are able to
do it, while there are thirty-two (32) or 53.3% of the respondents could not.
Lastly, in question number 20 about saving file or document in Microsoft
PowerPoint, there are forty-nine fifty (50) or 83.3% of the respondents are able to save
files while there are ten (10) or 16.7% of the respondents could not.
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f % f % %
1. I have an experience in using the Microsoft 47 78.3 13 21.7 100.0
PowerPoint application
2. I can identify the parts of Microsoft 10 16.7 50 83.3 100.0
PowerPoint screen
3. I know how to add new slide in Microsoft 46 76.7 14 23.3 100.0
PowerPoint
4. I know how to change the font styles in 47 78.3 13 21.7 100.0
5. I know how to adjust the font size in 47 78.3 13 21.7 100.0
6. I know how to add table in Microsoft 39 65.0 21 35.0 100.0
PowerPoint
7. I know how to add picture in Microsoft 46 76.7 14 23.3 100.0
PowerPoint
8. I know how to add Clip Art in Microsoft 17 28.3 43 71.7 100.0
PowerPoint
9. I know how to add shape in Microsoft 38 63.3 22 36.7 100.0
PowerPoint
10. I know how to add Smart Art in Microsoft 17 28.3 43 71.7 100.0
PowerPoint
11. I know how to add chart in Microsoft 21 35.0 39 65.0 100.0
PowerPoint
PowerPoint
13. I know how to add footer in Microsoft 26 43.3 34 56.7 100.0
PowerPoint
14. I know how to add slide number in 38 63.3 22 36.7 100.0
15. I know how to add movie or video in 29 48.3 31 51.7 100.0
16. I know how to add sound effects in 20 33.3 32 53.3 100.0
17. I know how to add design or themes in 40 66.7 20 33.3 100.0
18. I know how to add animations or 38 63.3 22 36.7 100.0
transitions’ style in Microsoft PowerPoint
in Microsoft PowerPoint
PowerPoint
Preliminary Test in Microsoft
Table Publisher
4: The Preliminary Result
Test result in Microsoft PowerPoint
The column one shows the question regarding on the Microsoft Publisher
application, while the column two is the “Yes” category of answer divided into
two sub-columns, the f or the frequency and % or the percentage. The third
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column is the “No” category of answer that is also divided into two sub-columns,
the f or the frequency and % or the percentage. Lastly, the fourth column shows
the total percentage of the answers.
Specifically, as for the question number 1, there are twenty-three (23) or
38.3% of the respondents had experienced in using Microsoft Publisher
application and thirty-seven (37) or 61.7% of the respondent did not
experienced it.
In question 2, there are nine (9) or 15.0% of the respondents are able to
identify the parts of Microsoft Publisher screen. Specifically they are the students
of the ICT (Information and Communications Technology) on their TLE subject.
While, there are fifty-one (51) or 85.0% of the respondents couldn’t identify the
different parts of Microsoft Publisher screen.
As for the question number 3, there are twenty (20) or 33.3% of the
Microsoft Publisher application while there are forty (40) or 66.7% of the
It was revealed in question number 4 that there are twenty (20) or 33.3%
of the respondents are able to adjust the font size in Microsoft Publisher included
using of different shortcuts in changing the size, while there are forty (40) or
66.7% of the respondents did not know how to do it.
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In question number 5 about adding table in Microsoft Publisher it covers
inserting table in different number of columns and rows, draw table, adding
designs on table and inserting text on table. Specifically, there are seventeen
(17) or 28.3% of the respondents are able to do it, while forty-three (43) or
71.7% of the respondents could not.
As for the question number 6 about adding picture in Microsoft Publisher,
it covers inserting pictures, wrapping, and adding different design in pictures.
Specifically, there are sixteen (16) or 26.7% of the respondents are able to do it,
while forty-four (44) or 73.3% of the respondents could not.
Adding Clip Art in Microsoft Publisher in question number 7 covers adding
design on it. Specifically, there seven (7) or 11.7% of the respondents are able
to do it, while there are fifty-three (53) or 88.3% of the respondents did not
know it.
As for adding a shape in question number 8 covers the adding of design
and changing the fill color and outline of the particular shape. Specifically, there
are sixteen (16) or 16.7% of the respondents are able to do it, while forty-four
In the question number 9, specifically in drawing text box in Microsoft
Publisher, there are sixty (60) or 100.0% of the respondents don’t know how to
draw text box. Zero (0) of the frequency and percentage of the respondents
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don’t even have knowledge on adding text box. On the other hand, they said
during the preliminary test that they did not encounter it.
As for the question number 10 about adding picture placeholder in
Microsoft Publisher, it covers inserting picture, wrapping, and adding different
designs in picture. Specifically, there are nineteen (19) or 31.7% of the
respondents are able to do it, while forty-one (41) or 68.3% of the respondents
could not.
As for adding page parts in Microsoft Publisher application in question
number 11, it covers the choosing of design and adding of text in a chosen page
parts. Specifically, there are eight (8) or 13.3% of the respondents are able to
add different page parts, while there are thirty fifty-two (52) or 86.7% of the
respondent could not.
In question number 12, particularly in making calendar, it covers the
editingand adding of designson text. Specifically, there are sixty (60) or 100.0%
of the respondents don’t know how to make calendar in publisher. Zero (0) of
the frequency and percentage of the respondents don’t even have knowledge
and experience in making calendar using the Microsoft Publisher application.
As for adding border and accents in question number 13 in Microsoft
Publisher, it covers adding and choosing of designs appropriate to their own
wants. Specifically, there are twenty-one (21) or 35.0% of the respondents are
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able toadd border and accents, while there are thirty-nine (39) or 65.0% of the
In adding advertisement in Microsoft Publisher in question number 14, it
covers the adding of design and editing the text. Specifically, there are sixty (60)
or 100% of the respondents don’t know how to add advertisement in publisher.
Zero (0) of the frequency and percentage of the respondents don’t even have
knowledge and experience in adding advertisement using the Microsoft Publisher
application.
In adding World Art in Microsoft Publisher in question number 15, it
covers the adding and editing of text color and art. Specifically, there are eleven
(11) or 18.3% of the respondents are able to add or do it, while there are forty-
nine (49) or 81.7% of the respondents could not.
In question number 16, particularly on inserting files, there are sixty (60)
or 100.0% of the respondents don’t know how to insert files in publisher. Zero
(0) of the frequency and percentage of the respondents don’t even have
knowledge and experience in the inserting of file’s process using the Microsoft
Publisher application.
As for the editing of page set-up in question number 17, it covers the
page margins, page orientation, and page size. Specifically, there are twelve (12)
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or 20.0% of the respondents are able to add, edit, and use page set-up, while
there are forty-eight (48)or 80.0% of the respondents could not.
In question number 18, particularly about editing the page background,
there are thirteen (13) or 21.7% of the respondents are able to edit the page
background, while there are forty-seven (47) or 78.3% of the respondents could
not.
As for using different shortcuts in question number 19, particularly in
using shortcuts or short methods wherein it covers the use of controls and some
shortcuts found in Microsoft Publisher screen. Specifically, there are four (4) or
6.7% of the respondents are able to use such shortcuts, while there are fifty-six
(56) or 93.3% of the respondent could not.
Lastly, in question number 20 about saving file or document, there are
twenty-three (23) or 38.3% of the respondents are able to save files while there
are thirty-seven (37) or 61.7% of the respondents could not.
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f % f % %
1. I have an experience in using the Microsoft 23 38.3 37 61.7 100.0
Publisher application
Publisher screen
3. I know how to change the font styles in 20 33.3 40 66.7 100.0
Microsoft Publisher
4. I know how to adjust the font size in 20 33.3 40 66.7 100.0
Microsoft Publisher
5. I know how to add table in Microsoft 17 28.3 43 71.7 100.0
Publisher
6. I know how to add picture in Microsoft 16 26.7 44 73.3 100.0
Publisher
Publisher
8. I know how to add shape in Microsoft 16 16.7 44 73.3 100.0
Publisher
9. I know how to draw text box in Microsoft 0 0 60 100. 100.0
Publisher 0
10. I know how to add picture placeholder in 19 31.7 41 68.3 100.0
Microsoft Publisher
11. I know how to use page parts in 8 13.3 52 86.7 100.0
Microsoft Publisher
12. I know how to make calendar in Microsoft 0 0 60 100. 100.0
Publisher 0
13. I know how to use border and accents in 21 35.0 39 65.0 100.0
Microsoft Publisher
14. I know how to add advertisements in 0 0 60 100. 100.0
Microsoft Publisher 0
Publisher
16. I know how to insert file in Microsoft 0 0 60 100. 100.0
Publisher 0
17. I know how to edit the page setup in 12 20.0 48 80.0 100.0
Microsoft Publisher
18. I know how to edit the page background 13 21.7 47 78.3 100.0
in Microsoft Publisher
Publisher
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Table 5: The Preliminary Testresult in Microsoft Publisher
Designed Interventions
The interventions that were designed in this study particularly in
addressing the literacy skills in Microsoft Word, Microsoft PowerPoint, and
Microsoft Publisher are dialogue with the students, proper teaching and training,
and peer tutoring. The said intervention were approved and permitted by the
School Head and teacher advisers of the respondents. It was therefore
disseminated the activities or intervention in the particular day. The systematic
system and process of the intervention were presented and discussed in this
study.
Day 1: Dialogue with the students
During the first day of intervention, the researchers conducted the
dialogue with the students. As for the systematic operation of the intervention,
at the first place, the researchers introduced their selves and objectives of the
implementation.
Secondly, researchers presented that their supposed intervention or action
was approved by the School Head and their advisers.
Thirdly, Researchers explained the beneficiaries procurable to the
respondent of the said study.
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Fourthly, the researchers presented and explained the research title to be
conducted and the common problems in it that also to beaddressed.Furthermore,
researchers also discussed the advantages of being literate on such selected
Microsoft applications.
Sixthly, the researchers also presented the rules to the respondents that
to be followed during the whole period of the interventions. Specifically, asking
their cooperation towards the interventions and good etiquettes most especially
on hands-on activities in computer lab.
Lastly, the researchers get their initial understanding among the selected
Microsoft application particularly in Microsoft Word, Microsoft PowerPoint, and
Microsoft Publisher by giving them a preliminary test.
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Figure 4: Dialogue with the students
Day 2: Proper Teaching in Microsoft Word
As for the second day of the intervention, the researchers conducted a
proper teaching about Microsoft Word application. The second day only focused
on this application.
The researchers’ handouts for teaching are based on the preliminary test
questionnaire. They instructed and given some copy or handouts that will help
them to perform better and absorb the information.
Furthermore, the attendance of the respondents wasattentively monitored
by the researchers.
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Figure 5: Proper teaching in Microsoft Word to the respondents

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Day 3: Proper Teaching in Microsoft PowerPoint
In third day of the intervention, the researchers conducted a proper
teaching about Microsoft PowerPoint application. The third day only focused on
this application and the same process were been taken.
The researchers’ handouts for teaching are also based on the preliminary
test questionnaire. Respondents were instructed and given some copy or
handouts that will help them to perform better and absorb the information.
Furthermore, the attendance of the respondents was also attentively
monitored by the researchers.
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Figure 6: Proper teaching in Microsoft PowerPoint to the respondents
Day 4: Proper Teaching in Microsoft Publisher
As for the fourth day of the intervention, the researchers conducted a
proper teaching about Microsoft Publisher application. The fourth day only
focused on this application and the same process were been taken.
The researchers’ handouts for teaching are also based on the preliminary
test questionnaire. Respondents were instructed and given some copy or
handouts that will help them to perform better and absorb the information.
Furthermore, the attendance of the respondents was also attentively
monitored by the researchers.
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Figure 7: Proper teaching in Microsoft Publisher to the respondents
Day 5: Proper Hands-on in Computer Laboratory
Researchers ensures the permission on using the computer laboratory for
the proper hands-on of the respondents and it was been permitted to use. The
day five of the intervention focused on the applications of their learning.
Specifically, they were tasked to performed different activities particularly
in Microsoft Word, Microsoft PowerPoint and Microsoft Publisher to measure out
their performance.
As for the Microsoft Word application, the respondents are tasked to
encode text in document area of the application. They were given poem by the
researchers to type or encode to. After encoding they are required to edit and
change the font styles and size as well as adding different design on their
documents.
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As for the Microsoft PowerPoint application, the respondents are tasked to
make PowerPoint in minimum of three slides. They are also tasked encode text
in slide template of the application. They were also given a document by the
researchers to type or encode on their slides. After encoding they are also
required to edit, change and add transitions, animations and different designs.
As for the Microsoft Publisher application, the respondents are tasked to
make calendar from January to December. They are also required to add or edit
designs of their calendar.
Furthermore, the respondents’ attendance was attentively monitored by
the researchers.
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Figure 8: Proper hands-on in Computer Laboratory of the respondents
Day 6: Checking and Collecting the Respondents’ Outputs
In day six of the intervention, the researchers check the respondents’
outputs particularly in Microsoft Word, Microsoft PowerPoint, and Microsoft
Publisher.
As for the result, the respondents completed the activities well and
snuggest given to them by the researchers.
63 Figure 9: The respondents’ outputs and checking system
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Day 7: Peer Tutoring
Peer tutoring was been applied in the intervention process by the
researchers. Specifically, it was applied to those respondents who missed the day
of proper teaching and hands-on.
It is the best tool for the respondents to cope up with the intervention
process and fill the particular day/s they were missed.
Furthermore, this was also used and applied to those people who answer
“no” to the final test given by the researchers.
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Figure 10: Peer torturing with the respondents
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Day 8: Giving the Final Test to the Respondents
This strategy is also one of the best tools in this study to measure the
improvement of the respondents as well as the effectiveness of the intervention
that the researchers applied.
The final test given by the researchers to answer is the same on the
preliminary test on getting their initial knowledge in such selected Microsoft
application.
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Figure 11: Giving the final test to the respondents

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Results of the Interventions
Aside from the outputs made by the respondents in selected Microsoft
applications, the researchers also measure the improvement of the respondents.
Specifically, respondents were given and task to answer the final test to the
respondents. The data were discussed and shown in tabular form in this study.
Final Test Resultin Microsoft Word
Table 6shows the result of the final test in Microsoft Word. Specifically, as
for the question number 1, all of the respondents had been experienced in using
Microsoft Word application. As for the question number 2 about identifying the
parts of Microsoft Word, one (1) or 1.7% of the respondents answered no. As for
the question number 3-10, sixty (60) or 100% of the respondents answered yes
while on question number 11, there is only one (1) or 1.7% answered no. In
question number 12-20, sixty (60) or 100.0% of the respondents answered yes.
Basically, the respondents who answered “no” in the final test in
Microsoft Word application missed the day where the proper teaching about
Microsoft Word were conducted.
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It was therefore the peer tutoring was been applied to the person who
answered “no” in the final test for Microsoft Word application. It is to ensure the
effectiveness of the interventions and improvement ofall the respondents’
literacy.
Hence, it was inferred that the intervention applied in this part is effective.

f % f % %
1. I have an experience in using the Microsoft Word 60 100. 0 0 100.0
application 0
2. I can identify the parts of Microsoft Word screen 59 98.3 1 1.7 100.0
3. I know how to change the font style in Microsoft 60 100. 0 0 100.0

Word 0
4.I know how to adjust the font size in Microsoft 60 100. 0 0 100.0
Word 0
5.I know how to add table in Microsoft Word 60 100. 0 0 100.0
0
6. I know how to add picture in Microsoft Word 60 100. 0 0 100.0
0
7. I know how to add Clip Art in Microsoft Word 60 100. 0 0 100.0
0
8. I know how to add shape in Microsoft Word 60 100. 0 0 100.0
0
9. I know how to add Smart Art in Microsoft Word 60 100. 0 0 100.0
0
10. I know how to add chart in Microsoft Word 60 100. 0 0 100.0
0
Word
12. I know how to add footer in Microsoft 60 100. 0 0 100.0
Word 0
13. I know how to add page number in 60 100. 0 0 100.0
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Microsoft Word 0
14. I know how to add Word Art in Microsoft 60 100. 0 0 100.0
Word 0
15. I know how to add page border in 60 100. 0 0 100.0
Microsoft Word 0
16. I know how to add page color in Microsoft 60 100. 0 0 100.0
Word 0
17. I know how to edit the page setup in 60 100. 0 0 100.0
Microsoft Word 0
18. I know how to edit the page themes in 60 100. 0 0 100.0
Microsoft Word 0
19. I know how to use different shortcuts 60 100. 0 0 100.0
in Microsoft Word 0
20. I know how to save a file in Microsoft 60 100. 0 0 100.0
Word 0
Table 6: The Final Test Result in Microsoft Word Result
Final Test Result in Microsoft PowerPoint
Table 7 shows the result of the final test in Microsoft PowerPoint.
Specifically, as for the question number 1, sixty (60) or 100.0% of the
respondents had been experienced in using Microsoft PowerPoint application. As
for the question number 2 about identifying the parts of Microsoft PowerPoint,
two (2) or 3.3% of the respondents answered no. As for the question number 3-
7, sixty (60) or 100% of the respondents answered yes while on question
number 8, there is only one (1) or 1.7% answered no. In question number 9,
sixty (60) or 100.0% of the respondents answered yes. While in question
number 10, two (2) or 3.3% of the respondents answered “no”. As for the
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question number 11, one (1) or 1.7% of the respondents answered no. In
question number 12-15, sixty (60) 0r 100.0% of the respondents answered yes
while in question number 16, one (1) or 1.7% of the respondents answered no.
As for the question number 17, sixty (60) 0r 100.0% of the respondents
answered yes, while in question number 18-19, one (1) or 1.7% of the
respondents answered no. Lastly, in question number 20, sixty (60) or 100.0%
of the respondents answered yes.
Microsoft PowerPoint application missed the day where the proper teaching
about Microsoft PowerPoint were conducted.
It was also therefore that the peer tutoring was been applied to the
person who answered “no” in the final test for Microsoft PowerPoint application.
It is to ensure the effectiveness of the intervention and improvement of all the
respondents’ literacy skills. Hence, it was inferred that the interventions applied
in this part is effective. The table is shown below.
Yes No Total
Question
f % f % %
1. I have an experience in using the Microsoft 60 100.0 0 0 100.0
PowerPoint application
PowerPoint screen
3. I know how to add new slide in Microsoft 60 100.0 0 0 100.0
PowerPoint
4. I know how to change the font style in 60 100.0 0 0 100.0
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5. I know how to adjust the font size in 60 100.0 0 0 100.0

6. I know how to add table in Microsoft 60 100.0 0 0 100.0
PowerPoint
7. I know how to add picture in Microsoft 60 100.0 0 0 100.0
PowerPoint
PowerPoint
9. I know how to add shape in Microsoft 60 100.0 0 0 100.0
PowerPoint
10. I know how to add Smart Art in Microsoft 58 96.7 2 3.3 100.0
PowerPoint
11. I know how to add chart in Microsoft 59 98.3 1 1.7 100.0
PowerPoint
12. I know how to add header in Microsoft 60 100.0 0 0 100.0
PowerPoint
13. I know how to add footer in Microsoft 60 100.0 0 0 100.0
PowerPoint
14. I know how to add slide number in 60 100.0 0 0 100.0
15. I know how to add movie or video in 60 100.0 0 0 100.0
16. I know how to add sound effects in 59 98.3 1 1.7 100.0
17. I know how to add design or themes in 60 100.0 0 0 100.0
18. I know how to add animations or 59 98.3 1 1.7 100.0
transitions’ style in Microsoft PowerPoint
in Microsoft PowerPoint
20. I know how to save a file in Microsoft 60 100.0 0 0 100.0
PowerPoint
Table 7: The Preliminary Test Result in Microsoft PowerPoint
Final Test Resultin Microsoft Publisher
Table 8 shows the result of the final test in Publisher. Specifically, as for
the question number 1, sixty (60) or 100.0% of the respondents had
experienced in using Microsoft Publisher application. As for the question number
2 about identifying the parts of Microsoft Publisher, two (2) or 3.3% of the
respondents answered no. As for the question number 3-6, sixty (60) or 100% of
the respondents answered yes while on question number 7, there is only one (1)
or 1.7% answered no. In question number 8, sixty (60) or 100.0% of the

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respondents answered yes. In question number 9-15, one (1) or 1.7% of the
respondents answered no. As for the question number 16-18, sixty (60) 0r
100.0% of the respondents answered yes, while in question number 19, one (1)
or 1.7% of the respondents answered no. Lastly, in question number 20, sixty
(60) or 100.0% of the respondents answered yes.
Microsoft PowerPoint application missed the day where the proper teaching
about Microsoft Publisher were conducted.
It was therefore the peer tutoring was been applied to the person who
answered “no” in the final test for Microsoft Publisher application. It is to ensure
the effectiveness of the interventions and improvement of all the respondents’
literacy. Hence, it was inferred that the intervention applied in this study is
effective.

f % f % %
1. I have an experience in using the Microsoft 60 100.0 0 0 100.0
Publisher application
Publisher screen
3. I know how to change the font style in 60 100.0 0 0 100.0
Microsoft Publisher
4. I know how to adjust the font size in 60 100.0 0 0 100.0
Microsoft Publisher
5. I know how to add table in Microsoft 60 100.0 0 0 100.0
Publisher
6. I know how to add picture in Microsoft 60 100.0 0 0 100.0
Publisher
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Publisher
8. I know how to add shape in Microsoft 60 100.0 0 0 100.0
Publisher
9. I know how to draw text box in Microsoft 59 98.3 1 1.7 100.0
Publisher
10. I know how to add picture placeholder in 59 98.3 1 1.7 100.0
Microsoft Publisher
11. I know how to use page parts in 59 98.3 1 1.7 100.0
Microsoft Publisher
12. I know how to make calendar in Microsoft 59 98.3 1 1.7 100.0
Publisher
13. I know how to use border and accents in 59 98.3 1 1.7 100.0
Microsoft Publisher
14. I know how to add advertisements in 59 98.3 1 1.7 100.0
Microsoft Publisher
Publisher
16. I know how to insert file in Microsoft 60 100.0 0 0 100.0
Publisher
17. I know how to edit the page setup in 60 100.0 0 0 100.0
Microsoft Publisher
18. I know how to edit the page background 60 100.0 0 0 100.0
20. I know how to save a file in Microsoft 60 100.0 0 0 100.0
Publisher
Table 8: The Preliminary Test Result in Microsoft Publisher
SUMMARY, CONCLUSION, AND RECOMMENDATION
Summary
Based on the research question of this study, the following were the
findings:
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1. As for the result of preliminary test in Microsoft Word, it was found out that
there are seven (7) or 11.7% of the respondents had been not experienced in
using Microsoft application. Although there are fifty-three (53) or 88.3% of
the respondents had been experienced in using the Microsoft Word
application,lots of them still couldn’t master the basic and major used of the
Microsoft Word application.
2. As for the result of preliminary test in Microsoft PowerPoint, it was found out
that there are thirteen (13) or 21.7% of the respondents had been not
experienced in using Microsoft PowerPoint application. There are forty-seven
(47) or 78.3% of the respondents have been experienced in using the
Microsoft PowerPoint application but then,still lots of them couldn’t master
the basic and major used of the Microsoft PowerPoint application.
3. As for the result of preliminary test in Microsoft Publisher, it was found out
that there are huge amount of the respondents who had been not
experienced using Microsoft Publisher, specifically, there are thirty-seven (37)
or 61.7% of the respondents while there are only twenty-three (23) or 38.3%
of the respondents who had been experienced using this application.
Moreover, there are still lots of the respondents who had experienced using
Microsoft Publisher who couldn’t master the basic and major used of the
Microsoft Publisher application.
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4. Based on the result of the final test in Microsoft Word, sixty (60) or 100.0%
of the respondents have been experienced in using Microsoft application and
there are only one (1) or 1.7% of the respondents still don’t know about
identifying the parts of Microsoft Word screen and on adding header. The
rest, all of the respondents learned on what the researchers conducted.
5. As for the result of the final test in Microsoft PowerPoint, sixty (60) or
100.0% of the respondents have been experienced in using Microsoft
application, two (2) or 3.3% of the respondents still couldn’t identify the parts
of Microsoft PowerPoint screen and on adding Smart Art, while there is only
one (1) 0r 1.7% of the respondents still don’t know how to add Clip Art,
chart, sound effects, animations or transitions’ style, and using shortcuts in
Microsoft PowerPoint. The rest, all of the respondents learned on what the
researchers conducted.
6. Based on the result of the final test in Microsoft Publisher, sixty (60) or
100.0% of the respondents had been experienced in using Microsoft
Publisher, while there are two (2) or 3.3% of the respondents still couldn’t
identify the parts of Microsoft Publisher screen. One (1) or 1.7% of the
respondents still don’t know how to add Clip Art, picture, use page parts,
make calendar, use border and accents, add advertisement, Word Art as well
as using the different shortcuts in Microsoft Publisher. The rest, all of the
respondents learned on what the researchers conducted.
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Conclusions
Based on the result of the study, the following were the conclusions:
Respondents’ literacy skills in selected Microsoft applications were
improved and developed through the interventions conducted. It was therefore
concluded that continues learning and entering the world of such selected
applications must be applied and practiced for the lots of beneficiaries in their
studies, career in life, and works soon.
Lastly, it was also concluded that the intervention or action taken or
applied in this study are effective and best tool to lead the respondents or
students into a greater state of literacy skills in term of such Microsoft
applications.
Recommendation
Based on the conclusion of this study, the following are highly
recommended:
For the students, they must have a spirit of willingness and sacrifice to
explore the different types of Microsoft applications and employ the learning
within so that they will be ready and steadfast amidst the modernized and
changing world.
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For the teachers, they must be a person-guide to develop the students’
performance and skills in using such selected Microsoft applications.
For the future researchers, they are recommended to study more about
the other Microsoft applications that will enlarge and broaden the people’s
literacy in such applications.
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Anselmo B.

Legaspi National High School – Cayangwan, Makato,

Background of the Study

the other hand, schools should acculturate students to be lifelong learners

A technology is multitude of resources through applications within. It is

cannot be used and practiced properly.

technology’s brought to everyone. Microsoft office covers a wide range of office

products like Microsoft publisher, Microsoft Access, Microsoft PowerPoint,

Microsoft Visio, Microsoft Word, Microsoft OneNote, Microsoft Project, Microsoft

Outlook and Microsoft Excel, (https://www.slideshare.net/mobile/spotlighttexcel/the-

According to the latest study, there are massive amount of users of

and works, (www.klientsolutech.com/uses-of-microsoft-office-applications-in-daily-

doesn’t know how to use such Microsoft Office applicationsparticularly the

especially in this modern generation wherein they are required to be proficient in

computer skills. Saving time in making the requirements related to preparations,

skills of the users in using such Microsoft applications.

10 Students of Anselmo B. Legaspi National High School that can helpthem in

projects and other requirements. Improving their skills in connection willmake

them prepared on Senior High School life in different fieldsfor itplays an

productive in their studies.

Statement of the Problem

Grade 10 students of Anselmo B. Legaspi National High School on selected

Microsoft applications. It is also to determine the knowledge and difficulties of

1. What is the initial knowledge of the respondents about the Microsoft

Word, PowerPoint,and Microsoft Publisherapplication?

2. What are the interventions can be design to have better understanding

and to improvethe students’ literacy skills regarding on the selected

Microsoft Office applications?

selected Microsoft applications among the Grade 10 students?

Significance of the study

The study intends to improve the literacy skills of Grade 10 students of

Anselmo B. Legaspi National High School on selected Microsoft applications.

Furthermore, the result of this study will be significant to the following

Administrator.The results of this study will be used as a basis for

planning, designing and implementing activity or program regarding on

developing literacy skills on using Microsoft Word, PowerPoint,and Microsoft

benefit schools: elevating quality of education of teachers and students through

skills on selected Microsoft applications. Through the interventions applied, the

level up that the school might be known and awarded.

study could be discussed and disseminated to learners and can be used as

reference when teaching about improving literacy skills specifically on Microsoft

Word and Microsoft PowerPoint,and Microsoft Publisher.

Word and Microsoft PowerPoint,and Microsoft Publisherthat they could apply in

Future Researchers.This study is beneficial reference material for the

idea on the importance or advantages of being literate on using Microsoft Word

and Microsoft PowerPoint,and Microsoft Publisheron confronting their studies and

facing the world of jobs.

Literacy on using Microsoft applications is must and needed todaybecause

of it features so many advantages and beneficiaries to every individual that can

On the other hand, many student face difficulties on using such

this recent generation.Furthermore, it explains the nature of problems carried by

the Grade 10 students of Anselmo B. Legaspi National High School on improving

the literacy skills regarding withthe selected Microsoft Office applications

particularly the Microsoft Word and Microsoft PowerPoint,and Microsoft

Figure 1shows the factorsthat obstruct the developing process of the

respondents in becoming literate or skilfulon selected Microsoft application. (1)

use the selected Microsoft application. (2) Tools or materials deficiency – it is

of such Microsoft applications – wrong perceptions toward something will

decrease your interest on keeping and loving the particular things. In

connection, there are students having wrong perceptions towards the

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