WORKSHEET#_

___
_: LETTERS

NAME: RonnCr
ist
ianM.Nav
a
DATE:
5/24/
2020

No one t ype of cor respondence def ines

technicalwr iti
ng. I nst ead,t echnicalwr i
ting
consists of many di ff
erent t ypes of
document ation. Let ters,whi ch rar elyshoul d
exceedonepage,ar eabasi cf orm oft echni cal
writi
ng.A cor por
at e env i
ronment wi llsend
l
etters(ext ernalcorrespondence)t oandr ecei v
e
l
etters f rom pot ential empl oy ees, v endor s,
cli
ents,lawy ers,colleaguesi not hercompani es,
and ci ty, st ate, national, and i nt ernational
government s.Nomat terwhot her eaderi sor
whyt hel etterhasbeenwr it
ten,al et t
ershoul d
havet hefol l
owi ngeightEssent ialComponent s:

- Wr
it
er’
saddr
ess

- Dat
ez

- Reader
’saddr
ess

- Sal
utat
ion

- Text

- Compl
i
ment
arycl
ose

- Si
gnat
ureLet
ter
s

Anef
fect
ivel
ett
erwi
l
lbe:

- cl
ear

Lect
ure
Fi
gur
e1:
Sampl
elet
ter
A.Lookint
othesampl
elet
ter
,andev
aluat
eift
hel
ett
erhasal
ltheessent
ial
component
sment
ionedabov
e.Just
if
yyouranswerbyi
dent
if
yingt
heessent
ial
component
sbaseont
hecont
entof
thel
ett
er.

Thelet
terdoeshaveanessent
ial
component
soft
hel
ett
er,
butt
heef
fect
ivenessoft
hel
ett
eri
snotv
eryef
fect
ive.Fi
rstof
fal
li
tisnotconci
set
omuchwor
dyandi
thasr
edundancy
buti
trecogni
zetheaudience.
 I
naddi
ti
ont
otheei
ghtessent
ial
let
tercomponent
s,anef
fect
ivel
ett
erwi
l
lal
socont
ainanI
ntr
oduct
ion,
aBody
,andaConcl
usi
on(
thet
extoft
hel
ett
er)
.

I
NTRODUCTI
ON BODY CONCLUSI
ON

Tel
lther
eaderwhyy
ouar
ewr
it
ingand I
temi
zewhatexact
lyy
ouwantt
her
eadert
odoor Tel
lther
eaderwhat
’snext

I
ncl
udewheny
oupl
anaf
oll
ow-
upact
ionand

Whaty
ouar
ewr
it
ingabout Whatexact
lyy
oupl
ant
odo Whyt
hatdat
eort
imei
simpor
tant

TABLE1:Addi
ti
onalcomponent
sofaLet
ter

TYPESOFLETTER I
NTRODUCTI
ON BODY CONCLUSI
ON

COVER Quest
ion:
Whyar
eyouwr
it
ing? Questi
on:Whatexact
lydoy
ouwantt
osay? Quest
ion:
Whati
snext
?
Answer:Ther
easonswhyyouar
equal
if
ied
Answer
:Inr
esponset
oaj
obadv
ert
isement
. fort
hejob Answer :
Whencany oumeetwit
hthe
personneldi
rect
ort
odiscusst
hisj
ob
opening?
Quest
ion:
Whatar
eyouwr
it
ingabout
?

Answer:Namet
hespeci
fi
cjobopeni
ng.
(Manycompani
esl
i
stnumerousjob
openi
ngs.)

SALES Quest
ion:
Whyar
eyouwr
it
ing? Questi
on:Whatexactl
ydoy ouwanttosay? Quest
ion:
Whati
snext
?
Answer:Thereasonswhyy ourpr
oductor
Answer:Tosolv
ear
eader
’spr
obl
em orf
ulf
il
l ser
vicewil
lbenefi
tthereader. Answer:Whent hereadershouldpurchase
areader
’sneed. thi
sproductorserviceandwhyt hatdateis
i
mportant(adiscount,anextendedwarranty,
oradiscont
inueditem dat
e).
Quest
ion:Whatarey ouwri
ti
ngabout
?
Answer:Theproductorser
vicey
ouare
at
temptingtosell
.

I
NQUI
RY Quest
ion:
Whyar
eyouwr
it
ing? Quest
ion:Whatexact
lydoyouwanttosay
? Quest
ion:
Whati
snext
?
Answer:Li
sty
ourspecif
icquest
ions.
 Answer
:Toasky
ourr
eaderaquest
ion. Answer
:Whendoyouwantananswerand
whyist
hatdat
eimpor
tant
.

Quest
ion:Whatareyouwri
ti
ngabout?
Answer:Thespeci
fi
ctopi
cofyouri
nquir
y.

TABLE2:TYPESOFLETTERWI
THSAMPLEI
NTRODUCTI
ON,
BODYANDCONCLUSI
ON

B.Cr
eat
etwot
ypesofl
ett
erwi
thal
ltheessent
ial
component
s,i
ntr
oduct
ion,
bodyandconcl
usi
on.

Let
ter1:
i
nqui
ry

Apr
il7,
2020

Mr.Ti
m Cook
CEO,Appl
e.I
nc
Cuper
ti
no,Cali
for
nia

DearMr
.Cook:

Iam oneofy
ourl
oyal
cust
omerandIbuyal
lyourpr
oductandIhav
ehear
dthatt
henewI
OSsof
twar
e

Wi
l
lbeav
ail
abl
esoonAndIj
ustwantt
oknowi
f:

Whati
Phonemodel
swi
l
lbesuppor
tedbyt
hisnewI
OSsof
twar
e?

Wi
l
litsl
owdownt
heper
for
manceoft
heol
dermodel
s?

Andi
tiswor
thi
ttoupgr
adet
oyournewsof
twar
e?

Iwanty
out
oanswert
hist
oknowi
fI’
m goi
ngt
oupgr
ademyI
Phoney
oucananswert
hisanyt
ime
 Thanksf
ory
ourt
ime.

Your
str
uly
,

RonnCr
ist
ianM.Nav
a

Let
ter2:
Sal
es

Apr
il7,
2020

Mr.Carl
oKati
gbak
COO,ABS-CBNCorporat
ion
MotherI
gnaci
aSt,QuezonCit
y

DearMr
.Kat
igbak:

TheABS-
CBNTVPl
usbl
ackboxi
sav
erysuccessf
ulpr
oductt
hathasbeensel
lnat
ionwi
de

I
tal
l
owsaudi
encet
owat
chHDchannel
sespeci
all
yint
hepr
ovi
nce,
butwhati
fweexpandt
he

Capabi
l
ityoft
hispr
oductbyaccessi
ngcabl
echannel
sthr
oughsubscr
ipt
ioncar
ds.

Theser
vicewi
l
lbenef
itt
hemassaudi
encespeci
all
ytheoneswhocan’
taf
for
dcabl
e

Subscr
ipt
ions,
Andi
twi
l
lal
soal
l
owt
heaudi
encet
owat
chcabl
echannel
sthatt
heywant
.Justl
i
ket
he

successofTheKBOwhynott
ryt
hismet
hodt
oaccesscabl
echannel
s.

I
twi
l
lbecal
l
edt
heABS-
CBNTVpl
usCabl
eSubscr
ipt
ionCar
d,f
orj
ust100pesost
heycant
heycanaccess

Onecabl
echannel
foroneweek

Thanky
ouf
ory
ourt
ime
Si
ncer
elyYour
s,

RonnCr
ist
ianM.Nav
a

C.Gobackt
oFi
gur
e1andanswert
heev
aluat
ionsheet
.Indi
cat
eyouranswerbyput
ti
ngacheck.

YES NO

1 Hast
hewr
it
erpr
ovi
dedt
heei
ghtl
ett
eressent
ial
s? check

2 Doest
hewr
it
er’
sInt
roduct
ionexpl
ainwhyheorshei
swr
it
ingandwhatheorshei
swr
it
ingabout
? check

3 Doest
hewr
it
er’
sBodyexpl
ainwhatexact
lyheorshewant
sorpl
anst
odo? check

4 Doest
hewr
it
er’
sConcl
usi
onexpl
ainwhat
’snext
,speci
fyi
ngwhent
her
eshoul
dbeaf
oll
ow-
upact
ionandwhyt
hatdat
e/t
imei
simpor
tant
? check

5 I
sthel
ett
erCl
ear
,answer
ingr
epor
ter
’squest
ionsandspeci
fyi
ng? check

6 I
sthel
ett
erConci
se,
li
mit
ingwor
dlengt
h,sent
encel
engt
h,andpar
agr
aphl
engt
h? check

7 Doest
hel
ett
erpr
ovi
deanAccessi
bleDocumentDesi
gn,
usi
nghi
ghl
i
ght
ingt
echni
quesef
fect
ivel
y? check
8 Doest
hel
ett
erachi
eveAudi
enceRecogni
ti
onbydef
ini
nghi
gh-
techt
erms? check

9 Doest
hel
ett
erachi
eveAudi
enceI
nvol
vementbyper
sonal
i
zingt
hroughpr
onounusage? check

10 I
sthel
ett
erAccur
ate,
abi
dingbyal
lgr
ammat
ical
conv
ent
ions? check