T’erria Roddey

5643 Chadwick Ct, Rock Hill, SC, 29732 | 803-367-7020 | roddeyt6@mailbox.winthrop.edu

Objective
• I am self-motivated and hard-working individual looking for a responsible healthcare position to gain
experience. I will utilize my skills, business studies, and work experience to become a better asset to a
reputable company.
Education
ASSOICATES IN ARTS
MAY 2019
• York Technical College; Rock Hill, SC
• Graduated York Technical College in Spring of 2019 with an Associates in Arts with a culminative
GPA of 3.4

BACHELOR OF SCIENCE IN BUSINESS ADMINISTRATION, CONENTRATION IN

HEALTHCARE MANAGEMENT
MAY 2021
• Winthrop University; Rock Hill, SC
• Dean’s List
• Diligently working towards a career in healthcare.

Internship
SC HOUSE CALLS
SUMMER 2020
• Collaborated with colleagues to influence patient care through technology.
• Assisted in the reconstruction of the policy and procedures handbook.
• Processed and dropped patient claims in billing and coding.

Work Experience
CUSTOMER SERVICE SPECALISTS | DICK’S SPORTING GOODS | APRIL 2017 - PRESENT
• Greet and assist customers with a sense of urgency.
• Assist customers effectively by solving customer disputes.
• Manage and handle incoming calls and direct them accordantly.
• Assist with the placement of orders, refunds, or exchanges.
PATIENT ACCESS REPRESENTATIVE | CONIFER HEALTH SOLUTIONS | DECEMBER
2018 - PRESENT
• Greet and assist patients, customers, and visitors with a sense of urgency.
• Provide exemplary interpersonal skills and interact with families in a variety of situations.
• Manage patient registrations, insurance verification, collections, and cash receipting, and ensuing an
outstanding patient visit.
• Enter and maintain confidential and accurate patient information including patient insurance, billing,
and payment information through patient encounter.
Skills & Abilities
PROFESSIONAL SKILLS
• Efficient in customer service and patient satisfaction.
• Experienced in planning, organizing, and working as a team.
• Ability to critically think, analyze, and problem solve.