Annie Marie Sullivan

800 Old Creek Trl Atlanta, GA 30328 | 404-277-1231 | anniesullivan424@gmail.com

Objective:
I am seeking a Front Office position in healthcare in which I can use and develop leadership skills, creativity, and
my passion for helping others.
Education
GEORGIA COLLEGE & STATE UNIVERSITY | EXPECTED GRADUATION MAY 2024
• Major: Public Health
Work Experience
PATIENT SERVICES COORDINATOR | PT SOLUTIONS | DUNWOODY, GA MAY 2023 - PRESENT
• Facilitate and manage front office operations; Handle patient appointment/scheduling.
• Obtain patient, billing, and insurance information to maintain current and accurate information in
patient files and billing system.
• General clerical duties including filing copying and transcription of evaluations, physician letters,
progress notes, discharge summaries and related correspondence.
• Verify insurance eligibility of patients as needed and authorizations to determine if payor at risk.
• Provide counseling to patients advising them of their financial responsibility and obtaining credit
agreements for outstanding balances.
• Maintaining a system of controls ensuring billing, over the counter collections, and insurance benefits
are handled properly.
LEASING AGENT |CARDINAL GROUP COMPANIES| MILLEDGEVILLE, GA JANUARY 2023 – MAY 2023
• Conduct apartment/community tours, determine client’s needs and preferences, complete all lease
applications, lease file paperwork and background checks
• Responsible for all front desk administrative and customer service tasks and duties
• Plan and participate in community engagement events
STAFFING COORDINATOR | CLINICAL RESOURCES | ATLANTA, GA | DECEMBER 2019 - JANUARY 2021
• Served as Account Manager filling nursing job orders for assigned clients
• Maintained all client and consultant contracts
• Duties included: recruiting, screening, interviewing, processing onboarding paperwork, performing
reference checks and license verifications, initiating background checks and drug tests, conducting New
Consultant Orientations
CUSTOMER SERVICE ASSOCIATE | CLINICAL RESOURCES | ATLANTA, GA | MAY 2019 - AUGUST 2019
• Conducted all scheduled weekly client customer service calls
• Responsible for maintaining recruitment software, resume database and applicant tracking system
• Overhauled and transferred recruitment software database containing over 20K records.
NON-CLINICAL CARE COORDINATOR | PREMEDEX | SANDY SPRINGS, GA | JUNE 2018 – NOVEMBER 2018
• Conducted assessments on recently discharged hospital patients via phone conversations
• Ensured medications, appointments and discharge instructions were complete and fully understood by
patient
• Answered patient questions and directed any concerns or requests to appropriate hospital staff.

Community Service & Volunteer Work

• Brave Meadows Therapeutic Riding Center |
August – December 2022
• Health Movement | GCSU | August–
December 2021
• Surgical Unit Volunteer | Northside
Hospital, Atlanta, GA | Summer 2014
• Surgical ICU Volunteer | Grady Memorial
Hospital, Atlanta, GA | Summer 2014
Certifications
• Completed At-Risk Mental Health for
Students Suicide Prevention Training
• CPR Certified by the AHA (exp. 2025)
• Completed Georgia Prevention Project
GenerationRx, SPF, & PCF Training