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Section G2
1) CPM method is being used here. Activity time is given on each node.
2) Identify the techniques for improving service productivity by applying them to Uber.
Q1.
CODE TIME ES EF LS LF SLACK
TIME
A 5 0 5 0 5 0
B 3 0 3 6 9 6
C 11 5 16 5 16 0
D 4 0 4 9 13 9
E 7 3 10 9 16 6
F 6 4 10 15 21 11
G 4 3 7 15 21 14
H 3 4 7 13 16 9
I 5 10 15 21 26 10
J 6 16 22 16 22 0
Quiz 3
K 4 22 26 22 26 0
Critical Path
Slack time of H is 9
I can have early start of 10 and late start of 21, so delay of 10 would not matter in the process
Q3.
Critical path analysis shows that which path is the most important in the whole process and can not be
delayed or any delay in that particular process path can cause the overall project delay.