Professional Documents
Culture Documents
Draw
CocoTea
1. Are you going to avail the CocoTea? Why? 4. How likely are you recommend us to your family and
friends? From scale of 0 to 10, which 10 is being the highest.
Respondent #1 Why do you say so?
“Yes I would definitely avail CocoTea aside from Milk Tea is so
delicious it is also healthy.” Respondent #1
Respondent #2 10, my family and friends really love to try many brands of
“Yes this is very attractive and the logo is eye catching too”. milk tea! I’m sure they would like it too!
Respondent #3 Respondent #2
“Yes because the CocoTea is delicious”. 10, my family and friends really like milk tea and I’m sure they
Respondent #4 are going to be fan of CocoTea also.
Yes, CocoTea has special feature that became highlighted Respondent #3
when it comes to Milk tea, since it has original and organic 10, because the CocoTea is so delicious.
flavors compared to others that only has preservatives Respondent #4
added. 10, it is very new in other milk brands. I’m sure it will grow
Respondent #5 when it became a business.
Yes, Milk tea is one of the most famous business nowadays. Respondent #5
Even a lot are doing this business, it still growing and no 10, it is very healthy and a lot of benefits besides from being
one’s get rid of it. delicious.
2. Do you think CocoTea’s product price are worth it and 5. From 0-10, which 10 is being the highest, how would you
affordable for price ranging to 50-80php with size of 500ml- rate the product? Do you have any suggestions comments to
1liter? Why? help us improve our business?
Respondent #1
It has a delicious flavor that people would love to try!
Respondent #2
I think its flavors which is really natural and non-
preservatives! It can be consumed daily to since it is real
fruits.
Respondent #3
The flavors because the CocoTea flavors is more on fruits.
Respondent #4
CocoTea is different from others because of the variants of it
that really makes milk tea differently.
Respondent #5
it is different because of the uniqueness of flavors.
REFRAME THE PROBLEM
Capture findings Take a stand with a point-of-view
Insights: New learning about your partner’s feelings and CocoTea business will be using bamboo straws and
motivations. What is something you see about your recyclable cups which are eco-friendly. CocoTea will also
partner’s experience that s/he probably doesn’t see? introduce tumblers that are reusable, business could also
use it as a marketing strategy that customers could be
All of them were correct and I understand their attracted to.
suggestions for business improvement, It would become
very helpful for the development of the business. Insight
IDEATE: GENERATE ALTERNATIVES TO TEST
Sketch at least 3 radical ways to meet your user’s needs
Exhibit B Exhibit C
Exhibit A
Improve the packaging. Improve business marketing
Improve products flavor.
strategy.
-CocoTea will add more Filipino -CocoTea will use recyclable cups
so it will be more eco-friendly and -CocoTea will also introduce
fruits flavor so customers will
customer friendly. tumblers that are reusable,
have more choices that they could
business could also use it as a
also try and avail.
marketing strategy that
customers could be attracted to.
All suggestions will be noted and add as good idea to improve the business goal. CocoTea will ensure the customer’s satisfaction
and will use all their opinions to become best milktea shop in the Philippines.
LITERATE BASED ON FEEDBACK
Reflect and generate a new solution.
Sketch your big idea and note details.
CocoTea