PT.

CONTROL SYSTEMS
QP :
Revision :
PROCEDURE
Effective date :
Page : 1 of 2
ISO 9000 : 2000
COLLECTION
Copy of

1.0. OBJECTIVE
1.1. To set a clear guideline on collecting payment from customer
1.2. To ensure that Trade receivable are collected at the soonest possible

2.0. SCOPE
Outstanding Trade Receivable from customers

3.0. DEFINITION
3.1. Payment term may vary as agreed by customer and the company, such as : Down
payment, balance prior shipment, cash on delivery, progress payment or credit
term
3.2. Invoice means Commercial Invoice issued to customer.
3.3. Tax Invoice will be issued for delivery term Franco Indonesia

4.0. DETAIL PROCEDURE

4.1 Trade Receivable section receive Invoice from SCC section to be double checked
for correctness and completeness, registered on A/R Aging report and then sent to
customer immediately
4.2 Attached Transmittal slip on the Invoice will be signed by customer as a prove that
invoice has been received by customer
4.3 Trade Receivable section will monitor and keep contact with customer to make sure
that Invoice has been processing for payment and any discrepancies or dispute
incurred must be settled immediately before due date
4.4 Payment received from customer must be checked and verified to outstanding
receivable
4.5 Any discrepancy between outstanding receivable and payment received should be
identified and clarify with customer if necessary.

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 PT. CONTROL SYSTEMS
QP :
Revision :
PROCEDURE
Effective date :
Page : 2 of 2
ISO 9000 : 2000
COLLECTION
Copy of

4.6 Penalty charged by customer (if any) must be verified and ask for Penalty
Calculation
4.7 Receipt Voucher will be prepared for each payment received and must be clearly
identified the customer name, invoice number, bank charges amount (if any),
penalty charge (if any), exchange rate difference (if any) and recipient bank
4.8 Based on Receipt Voucher, Account Receivable Aging Report will be updated

5.0. ATTACHMENT
5.1 Transmittal Slip
5.2 A/R Aging report
5.3 Receipt Voucher

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