Professional Documents
Culture Documents
Textbook questions
1. Describe the circumstances in which you would post a negative message to social media
I’m the kind of person who rarely posts something about myself on any online platform such as
Facebook. If my memory serves me correctly, the latest post on my Facebook was 2 years ago. I
remember clearly that I went to the mall in Ba Ria City to buy some new clothes. I chose randomly
one of the changing rooms to try new clothes. After that, I put my bag in that room and went
outside to scan and select some new clothes because these old ones seemed not fit me so well. I
came to the exchange room again and did everything as I did. Sadly, I couldn’t choose any clothes.
Then I took my bag and went home. The problem happened immediately when I opened my bag
and realized this bag wasn’t mine. After freezing in 3 minutes, I had my own decision that I would
come to the supermarket’s staff to find out the owner. When I came home again, I post a status
about my mistake when taking the wrong bag and my apology to the group of Ba Ria. I don’t know
what happens after that, but the only thing that I realize is I lost my bag. My lesson is to check
carefully before doing anything and buy a super unique bag.
2. List three reasons why verbal and visual supports are important
Verbal support:
Thanks to the pitch, tones, or volume, the speaker can express the feelings to the audience,
which helps raise sympathy. It is one of the important things that make the success of the
speech.
Visual support:
Catch attention
Research has shown that people are easy to pay attention to and excited by images more than
words. Moreover, pictures play an important role in memorizing effectively.
Personally, there are a variety of ways to make the document looks effective but doesn’t cost much
money:
The university or the college should have an online form to survey all the students to have an
overview of the good also the bad side of the school
Have a contest about designing and writing content for the brochure. The rules of the contest
are the brochures which have the most likes and shares on social media will receive bonus
activities points and a T-shirt with the school’s logo
Post the achievements of the former students, clubs also school get in last year or recent years
on the social media
The scholarship should be announced widely
On the school’s page, the information on a welcome day for new students should be updated
and try to get curious from the viewers
4. Report writers can present their findings in a variety of ways to influence readers’ responses. Is
manipulating the way information is presented ethical? Why or why not?
Personally, I think having different ways of presenting information is ethical for the reasons below.
Firstly, “present their findings” in the question above, which means that the information is not only
exactly but also is the result of a long time trying hard of the report writers. Therefore, giving
information in many ways is kind of catching the reader's attention and make them read the reports
because of curious. It is worth it because the writers put lots of things into the reports such as time,
money, tears, and so on. Besides, numerous ways of how information can approach the readers are
made the diversity in reports and persuade readers to spend time on them.
Everything consists of report and presentation that I have studied through this session is very
interesting and real. I have learned and experienced how to write a report, how to design
documents professionally, and also how to overcome the fear of having a presentation. However,
the most crucial part for me is the latest lesion about the presentation. Thanks to the materials that
ISB gave to me and especially from my lecture. I feel like all things she told me are completely from
her real experiences. Therefore, it’s more interesting and helpful because instead of spending lots of
time finding a solution, I can use that time to enhance my skill. Knowing how to use different types
of reports for different situations, writing reports fluently, and having a confident performance is the
bonus point in recruitment. Therefore, learning from a variety of sources, practicing day by day,
receiving feedbacks will help me a lot on the road to telling the world who am I.