Project Scope Statement

Project: Wilmont’s Pharmacy Drone Development Project

Revision: 01

Revision Date: 30/04/2021

Purpose:

Wilmont’s is secretly considering delivering prescriptions and drugstore items by flying

drone. They have made a deal with DroneTech to prototype this project in the San Francisco
area in four of Wilmont’s pharmacies. The project is to be handled by the DroneTech, the
team which will provide the drone technology as well as the drone piloting and delivery
systems, but will customize its systems and business process to conform to Wilmont’s
requirements.

Project Goals:
This is a pilot project to deliver pharmaceutical products by piloted drones. The modify the
process system to handle order entry, delivery confirmation, and a mobile app need to be
customized for Wilmont’s, keeping in mind that the service is available for customers in San
Francisco.
It has been determined that only four of Wilmont’s pharmacies will participate in the
prototype delivery system. These are in a close geographic area to one another. Customers
in apartment buildings will not be permitted in the prototype due to delivery issues. Provide
the four participating pharmacies with all the information needed on the drone delivery
technology, making sure they are fully comfortable to load products into the drone package
carrier and engage in this prototype by the time for first flight.
Interface to Wilmont’s enhanced online order process system that will allow customers in
the San Francisco area to register their interset in having a drone deliver their orders by
means of online and smartphone orders. Interface communications about deliveries for
Wilmont’s customers electronically through email and mobile alerts as the customer
requests.
The project should likely come in under the total of $1,750,000 budget, Project starts on 5th
January 2022, and the first customer delivery flight taking place on 30th November 2022 to
avoid harsh weather in the San Francisco area.
Have a successful long-term relationship with a large-scale company and deliver benefits.

Project Scope Description:

• Administration: The development of the proposed contract and payment plan will be
a part of project plan.
Begin the project by 5th January 2022and the first customer delivery flight should take place
no later than 30th November 2022 to avoid harsh weather in the San Francisco area.
Appoint the right members for development of the legal requirements for the relationship, with
the help of legal teams of both organizations. At the conclusion of the project, the team shall
provide full accounting of the actual expenditures for the Project including evidence that all
obligations have been fulfilled. Funds to be provided by the client with a maximum cap of $
1,750,000 for this prototype project and will implement it first in only four stores.
Risks, testing, quality control and provision issues to be handled by the project team
appointed for the project. Issues in security, reliability, integrity, interfaces between the
systems of the two organizations and customer interaction are all considerations that must
be given due care.
User training and other preparations shall be mandated with the assistance from the client’s
Change Management Team.

• Delivery Requirements:
Delivering prescriptions and drugstore items by flying drone with the suitable interface.
Provide the required modified hardware and technical system requirements for completing
the project below the total of $1,750,000. A project plan with detailed costs will be given to
Wilmont’s as a part of the final contract. Handle piloting the drones and delivery of the
products. Customize the processes that handle order entry, delivery confirmation, and a
mobile app. Interface enhanced online order entry process that will allow customers in the
San Francisco area to register their willingness to have a drone deliver their orders by
means of online entry or smartphone entry.
Provide temperature‐controlled product bagging system along with a bubble‐type cushioning
system for the customer delivery packaging. Providing knowledge and testing measures to
ensure new package release system works efficiently.

• Interface Requirements:
Interface communications about deliveries. Organize the client’s resources in order to
interface with DroneTech’s flight operations and other management systems that control and
manage the drone delivery system. Notify the customers electronically through email, online,
and through mobile alerts as the customer requests. There will be significant restrictions on
the approval of customers for this service, so there has be a segment of the process to allow
Wilmont’s management to approve the customer, send a confirmation to the customer, etc.

• Communication Requirements:
Communicate with the pharmacy stores. Provide the four participating pharmacies with all
the information needed on the drone delivery technology, making sure they are fully
comfortable to load products into the drone package carrier and engage in this prototype by
the time for first flight. These are in a close geographic area to one another, and they are in
a non‐city environment consisting mainly of suburban homes and small businesses.
Customers in apartment buildings will not be permitted in the prototype due to delivery
issues.

Primary Deliverables:

• Development of the proposed contract and payment plan.

• Suitable interface customized with client’s business resources.
• Communicating and educating with the pharmacy stores for delivery requirements.
• Modifications of the drone flight operations to deliver products under adverse
conditions.
 • Final accounting of the expenditures.
• Final report listing lessons learned and actual costs to compete.
Deliverable Acceptance Criteria:

• Project plan with detailed costs to be submitted to the client.

• Regular meetings with the Team, Stakeholders, and Cross‐impacted areas of the
company.
• The customer’s privacy and the proprietary information is securely stored.
• Testing measure to make sure that issues are resolved and that the new
package release systems will work reliably.
• User training and other preparations for system implementation.
• Final report presented verbally and in writing to the entire Club at a meeting for this
purpose.
• Efficient staff selection and records for final accounting to be within the scope
defined by company head.

Key Milestones
• Project start:- 5th January 2022
• Product procurement and modifications:- May 2022
• Modified application ready for review:- October 2022
• System ready for review:- November 2022
• Drones ready for review:- November 2022
• Delivery of Drones:- November 2022
• First customer delivery’s:- 30th November 2022

onstraints:

• Only 4 pharmacies are to be considered for pilot project.

• Customers in apartment buildings will not be permitted in the prototype due to
delivery issues.
• Maximum fund determined by company head of $1,750,000 should not be
exceeded.
• Finish the project on the 30th November 2022.
• Customization of the interface of pharmacy delivery system along with the drones
deployed for the project.
• Only 4 drones are to be adopted for the project which will cost $18,034.00 each to
be included into the budget of the project.
• Customer and client security and is to be taken care of.
Assumptions:

• The system should have temperature‐controlled product bagging system along

with a bubble‐type cushioning system.

• Only 4 pharmacies are to be considered for the project.

• Allow $20,000 worth of spare drone parts and batteries to be on‐hand for this
project.

• Allocate a total of 4 new drones for this prototype project, and these will need to be
painted in the Wilmont’s corporate colors and logo.
 • Begin the project on next 5th January 2022, and that their first customer
delivery flight should take place no later than 30th November 2022 to avoid
harsh weather in the San Francisco area.

• Efficient staff selection and records for final accounting to be within the scope
defined by company head.
Scope Exclusions:
Customers in apartment buildings will not be permitted in the prototype due to delivery
issues.
Operating this prototype system is with the client in their existing infrastructure that
handles customer orders. Security and storage of drones provided for the pilot
project.
Selection of customer orders for delivery within the area. That shall be handled by the
client.

Errors due to prescription and return of delivery from the customer to be taken care by
pharmacy store owner and the client.
Permissions from the government organisations for allowing the project implementation.
Reference Documents:
Wolmont’s delivery system records customer requests for pharmaceutical goods.
Projects reports from previous years are available on the systems within the organization.
Learn from similar projects already operating for drone technology within the country.
Communicate between customer and pharmacy for their needs from the project.