Listen to the words and

try to picture what

the speaker is saying.
Focus your mind and picture the
idea of what the speaker is
trying to say whether it is a
literal form or abstract
Concentrate on the main idea or
key points. If your mind starts
to wander off the topic, refocus
your mind.

OF EFFECTIVE LISTENING

Give Feedback
Your facial expression is a clear
indicator of your thoughts and mood. Be

Be Open-Minded conscious of your body language. Rolling

Listen without being critical of the eyes, slumping shoulders, excessive
other person. Judging the matter
fidgeting, or the sternness of face all
Listening is the key to great relationships and good before you hear it all out can cause
nding. It’s important in today’s society, with all of our high-tech communicatiyou
on to respond inappropriately. show that you’re detached from the
capabilities, to tune in and really listen to one another
whenever possible. conversation. Look at the person talking,
point your body in their direction,
smile, and listen closely.