You are on page 1of 3

June 14, 2021

To: Realme Service Center Davao


      SM Lanang, J.P Laurel Ave
      Davao City, 8000

Good day! I wish to signify my intent to avail of the warranty services of one
of our Realme units sold with a reported defect by our customer.

Our customer Jane Sanchez purchased Realme C2 with the IMEI # of


860722046651574 on March 28, 2021. Upon opening the box and trying the
unit, it was functional. However, two days later, on March 30, 2021, she
returned to our store and complained that her phone was lagging and
inconsistently not responsive to touch. She also reported that she must have
thrown away her warranty card along with the manual because she only
wanted to keep the box and receipt.

Her address is in Baranggay Sudapin Kidapawan City, and her contact


number is 09109163228.

We are hoping for your positive response.

Sincerely

WYSTAN MARKETING
09512035000
KMCC mall, Dayao St.
Kidapawan City,9400
June 14, 2021

To: Realme Service Center Davao


      SM Lanang, J.P Laurel Ave
      Davao City, 8000

Good day! I wish to signify my intent to avail of the warranty services of one
of our Realme units sold with a reported defect by our customer.

Our customer Glenda Albino purchased Realme C2 with the IMEI #


860722045187331 on February 18, 2021. Three weeks later, on March 11,
2021, she returned it due to a program defect. She reported that it was
functional for a couple of days but eventually started lagging and is
inconsistently not responsive to touch. Her warranty card is misplaced, and
her son removed the back sticker of her phone. To verify her IMEI #, we
dialed *#06# on her phone.

Her address is in Barangay Lanao Kidapawan City, and her contact number
09071221311.

We are hoping for your positive response.

Sincerely

WYSTAN MARKETING
09512035000
KMCC mall, Dayao St.
Kidapawan City,9400
June 14, 2021

To: Realme Service Center Davao


      SM Lanang, J.P Laurel Ave
      Davao City, 8000

Good day! I wish to signify my intent to avail of the warranty services of one
of our Realme units sold with a reported defect by our customer.

Our customer Jane Claire B. Galvez purchased Realme C2 with the IMEI #
860722044701454 on May 10, 2021. On May 15, 2021, she returned it
because the battery remains low even with hours of charging and is
irresponsive to touch.

Her address is in Baranggay Lepaga, Mlang North Cotabato, and her contact
number is 09639291696

We are hoping for your positive response.

Sincerely

WYSTAN MARKETING
09512035000
KMCC mall, Dayao St.
Kidapawan City,9400

You might also like