Oral

Communication

By: Ms. Chellerie Mae I. Pedida

Communication
Breakdown
Assessing your
relationship dynamics
 Learning Competency:
At the end of the session, you are
expected to:
1) Use various strategies in order to
avoid communication breakdown
 Communication Breakdown
Assessing your relationship dynamics

Any fool can criticize, condemn, and

complain but it takes character and
self control to be understanding
and forgiving.
- Benjamin Franklin
 Over and over we see
conflict arise from
communication breakdowns,
whether it’s between couples,
co-workers, families and even
countries.
 Although some
communication breakdowns are
intentional, most of what we say
is unconscious and from poor
habits we learned from others.
The following series of questions is designed to help
you discover and decipher your particular
communication style when it comes to relating to
others:
1. Do you try to control conversations? If
you do, are you aware of doing it in the
moment? Do you have conscious reasons for
doing this? Are you aware of feelings in your
body when you control conversations?
Nervousness? Tension? Tightening your hands
or jaw? A sense of urgency?
2. What feelings come up in you
when you meet a new person? What
do you feel in your body when you
meet a new person whom you
perceive to be more successful than
you? Bigger or smaller than you?
Better looking than you? How
comfortable do you feel with others
in general?
3. Do you tend to hold back in conversations,
or take a passive role because you lack
confidence or don’t know how to fully
participate? If you do, are you aware of
this in the moment? Do you have conscious
reasons for doing this? What are the
feelings underneath your holding back or
being reserved? Sad, Angry, Afraid? And
what thoughts do you have? “ I have
nothing important to add” or “I’ll say the
wrong thing and embarrass myself”?
4. Do you “dump” your
feelings, opinions that upsets
on your family, friends, and
even teachers? If so, are you
aware of doing this in the
moment?
5. Do you withhold your feelings?
6. Pick three important people in
your life. Now, think of feelings or
of anything you would like to
share with them, but don’t. Do you
know why you hold back? Does
that holding back cause any
uncomfortable feelings in your
body?
7. Do you habitually cover up
your feelings in front of others,
whether by being serious,
withdrawn or shut down, hyper
and chatty, or by making jokes and
being flippant? If so, are you
aware of doing what you are doing
in the moment? How much energy
does it take to do that?
8. What percentage of your
conversation with others feels
authentic? How often do you share
your truth, and feel open to others’
truths? How much of your talk to
others is saying what you believe they
would like to hear, or “selling” yourself
or trying to make an impression? How
aware are you of doing anything like
this in the moment?
9. Are you aware of what your body
is doing when you talk to others? Do
your hands move? Do you turn your
head away when you speak to
someone or look at them? Are your
words and the micro messages your
body sends out the same, meaning,
does your face and your body
language match what you’re saying?
 Having examined your
level of awareness in your
communications with
others, do you see patterns
you would like to change?
Do you have a clear sense of
situations where you are
generally inhibited, uneasy or
passive; or where you are
relatively confident,
uninhibited and dynamic?
Do you see “stuck”
places you would
like to move
beyond?
 What is Communication
Breakdown?

- Occurs when the message or

feedback is not sent or received
properly.
- Occurs when you are unable to
express yourself to others.
 What is the cause of
communication Breakdown?

NOISE
- is the technical term used to refer all
possible barriers to effective
communication. It could be physical,
psychological, physiological, or semantic.
1. PHYSICAL NOISE

- comes from the environment.

Example: Extraneous noise, white
noise or a hissing background
sound, unbearable weather, a
distracting visual aid.
 2. PSYCHOLOGICAL
NOISE

- originates from emotional state,

mental state and psychological
make-up of a person.
Example: Depression, anger,
suspicion, paranoia, biases
 3. PHYSIOLOGICAL
NOISE

- Pertains to bodily conditions that

compromise the ability of a person
to receive or sent messages
Example: Hunger, stomachache,
fever
 4. SEMANTIC NOISE
- Refers to anything related to the
meaning of words that distorts and
confuses the message and confuses
the listener
Example: Use of foreign language,
limited vocabulary, differing
interpretations
 The Top Barriers of
Communication
1. Physical barriers are easy to spot
– doors that are closed, walls that
are erected, and the distance between
people all work against the goal of
effective communication. This
encourages greater openness and
frequently creates closer working bonds.
2. Perceptual barriers, in contrast, are
internal.
- If you go into a situation thinking
that the person you are talking to isn’t
going to understand or be interested in
what you have to say, you may end up
subconsciously sabotaging your effort to
make your point. The person yelling ends
up looking ridiculous while failing to
communicate anything of substance.
3. Emotional barriers
- can be tough to overcome but
are important to put aside to engage in
conversations. By believing in yourself
and what you have to say, you will be
able to communicate clearly without
becoming overly involved in your
emotions.
4. Cultural barriers
- are a result of living in an ever-
shrinking world. Different cultures,
whether they be a societal culture of
a race or simply the work culture of a
company, can hinder developed
communication if two different
cultures clash.
5. Language barriers
- often hidden language barriers
that we are not always aware of. If
you work in an industry that is heavy
in jargon or technical language, care
should be taken to avoid these words
when speaking with someone from
outside the industry.
6. Gender barriers
- Men and women tend to form their
thoughts differently, and this must be
taken into account when communicating.
This difference has to do with how the
brain of each sex is formed during
gestation. In general, However, successful
professionals in highly competitive fields
tend to have similar thought processes
regardless of their gender.
7. Interpersonal barriers
- are what ultimately keep us from
reaching out to each other and
opening ourselves up, not just to be
heard, but to hear others. By engaging
with others, we learn what our actual
strengths and weaknesses are. This
allows us to put forth our ideas in a
clear, straightforward manner.
 Communication is not a one-way street. To have others
open up to you, you must be open yourself. By overcoming
these barriers to communication, you can ensure that the
statement you are making is not just heard, but also
understood, by the person you are speaking with. In this
way, you can be confident that your point has been
expressed.
Have you had difficulty communicating an idea in the
past? Were you able to solve the problem? If so, how?