MID-TERM TEST

COURSE: MANAGEMENT
TIME: 45 MINUTES
CLASS CODE: 81
ALLOWED MATERIALS

PART 1: Choose the best answer (3 points/Question)

1. Efficiency refers to using people, money, raw materials, and the like wisely and cost-effectively.
A. True B. False

2. Achieving results, making the right decisions, and successfully carrying them out to achieve an
organization’s goals refer to
A. Efficiency B. Effectiveness C. Reliability D. Validity

3. In 2003, the average incomes for full-time workers with a bachelor’s degree did not vary
significantly from those workers with a high school degree.
A. True B. False

4. The ability of an organization to produce goods or services more effectively than competitors do
refers to absolute advantage.
A. True B. False

5. To maintain competitive advantage, an organization must stay ahead in all of the following areas
EXCEPT
A. Being responsive to customers B. Innovation C. Speed D. Quality

6. Finding ways to deliver new or better goods or services is called innovation.

A. True B. False

7. When an organization uses __________, every aspect of running the business is facilitated by the
Internet
A. Project management software B. E-commerce C. Databases D. Ebusiness

8. __________ refers to working from home or a remote location using a variety of information
technologies
A. Telecommuting B. Videoconferencing C. Collaborative computing
D. Knowledge management

9. The management process includes all of the following management functions EXCEPT
A. Planning B. Innovating C. Leading D. Organizing

10. __________ is defined as setting goals and deciding how to achieve them
A. Delegating B.Innovating C.Planning D. Organizing

11. __________ is defined as monitoring performance, comparing it with goals, and taking corrective
action as needed
 A. Delegating B.Organizing C. Leading D. Controlling

12. Middle managers make long-term decisions about the overall direction of the organization and
establish the objectives, policies, and strategies for it
A. True B. False

13. Which type of manager is responsible for just one organizational activity?
A. Functional B. General C. Top D. Middle

14. Labor unions and trade associations are examples of mutual-benefit organizations
A. True B. False

15. A manager who performs symbolic tasks that represent an organization, such as presenting
ethical guidelines to other employees, is fulfilling which type of managerial role?
A. Disseminator B. Liaison C. Figurehead D. Leadership

16. Which of the following is NOT considered a decisional managerial role?

A. Entrepreneur role B.Disturbance handler role C.Negotiator role D. Spokesperson role

17. __________ skills consist of the ability to think analytically, to visualize an organization as a
whole, and understand how the parts work together.
A. Technical B. Conceptual C.Human D. Computer

18. Entrepreneurship is the process of taking risks to try to create a new enterprise.
A. True B. False

19. What are the two attributes that make entrepreneurial companies so successful?
A. Speed and Agility B. Creativity and management
C. Effectiveness and efficiency D. Speed and creativity

20. All of the following characteristics can be found in both managers and entrepreneurs EXCEPT
A. High need for achievement B. Internal locus of control
C. Believe in personal control D. Tolerance for risk

PART 2 (20 points): Answer one out of two questions, 200-250 words/question
Question 1: Discuss the impact of a strong culture on organizations and managers
Question 2: Describe the challenges of doing business globally in today’s world

PART 3 (20 points): Please make decision to buy a cell phone with the budget of 3 millions Vietnam
dong