EXAMINATION (online)

Big Assignment

Lecturer’s Signature& full name

Program:
Course Code: INS2019
Course Title: Business Organisation and Management
Level: UG
Phạm Trung Tiến
Time allowed: 24 hours
Due date: 10 am, August 22, 2021 Date: 12/8/2021

Department’s Signature & full

name

Nguyễn Thị Kim Oanh

Date: ………………………………

Instructions to students:

1. Closed/Opened book examination: Opened book

2. Submitted your project as a PDF file

3. The file name is as follows: Student name_Student number_Course code

(Example: Nguyễn Văn A_19071122_INS2019.01)

This exam paper contains 02 pages, including the cover page.
Case study
Please read the following case study carefully and answer the questions given below the case.

Working from home

Controlling employee performance is essential in business. This issue becomes more

complicated during the Covid-19 pandemic. Although many technological solutions are
available, many business leaders have felt uncomfortable with having their employees work from
home.

Most managers try to deal with the uncertainty of remote work by controlling and monitoring the
employees’ work even more than before, but this maybe cause negative impacts. By being
controlling, managers send the signal that they do not trust their employees working remotely.
Even more, from a productivity perspective, people being strictly and closely controlled doesn’t
mean that they will perform well.

Netflix cofounder and co-CEO Reed Hastings said “I don’t see any positives. Not being able to
get together in person, particularly internationally, is a pure negative,” when asked about the
benefits of working from home. In contrast, working closely together, employees could be more
easily monitored and judged on their performance.

However, many other businesses realize the benefits of working from home. Technology firm
Fujitsu implemented the “Work Life Shift” plan offering unprecedented flexibility to its 80,000
workers in Japan. The company would allow staff to choose where they worked, whether “at
office” or “from home”, a major corporate hub or a satellite office, and flexibly use their time
according to the contents of their work, business roles, and lifestyle. Fujitsu believes that the
increased autonomy offered to its workers will help to improve team’s performance and increase
productivity. (Source: The Internet)

1. Discuss benefits and managerial problems facing enterprises related to working from
home? (6 points)
2. What solutions would you suggest to solve the existing problems? (4 points)