Anne Endres mobile: (708) 466-1872

1150 South Elmwood Avenue home: (708) 383-8183

Oak Park, Illinois 60304 email: anneendres@comcast.net

Profile Service-oriented professional with over 20 years of experience in primary school

education, business operations, employee supervision and training, and retail sales.
Education Dominican University
 Master of Library and Information Science, expected May 2022.

Valparaiso University
 Bachelor of Science in Fine Arts with Senior Honors, May 1990.
Experience Oak Park Elementary School District 97 2015–Present
Library Assistant/Substitute Teacher
 Skilled in classroom management, library operations, and studio art instruction
 Performed as interim librarian and classroom teacher for absences of up to 12 weeks.
 Assisted students with reading comprehension exercises, research queries, literature
selections, digital media production, robotics projects, and materials circulation needs.
 Developed lesson plans for poetry (grades 3–5), read-alouds, and digital citizenship.
 Hosted author visits, book clubs, and school- and district-level Reading Olympics.

Camille et Famille 2004–2005

Store Associate
 Supervised daily cash management including bank deposits, change orders, credit card
transactions, store receipts, and point-of-sale reports.
 Created and maintained appealing merchandise displays to increase store sales.

Wolf Camera 1994–2004

Store Manager
 Managed retail store operations and achieved up to 30% increases in annual sales.
 Trained sales staff and photoprocessing technicians in store operations.
 Scheduled employees for retail customer service and photoprocessing departments.
 Controlled inventory and transfers of retail stock and photofinishing supplies.
 Administered commercial accounts for corporations and governmental agencies.

Operations Manager
 Ran administrative operations for Chicago flagship store with $5 million annual sales.
 Managed HR processes including payroll, benefits, and time cards for 20 employees.
 Supervised cash management of bank deposits, transactions, receipts, and reports.

Customer Service Associate

 Provided outstanding service to over 100 customers per day, including high-value
professional photographers, photojournalists, and radio and television personalities.
 Increased personal sales by up to 33% year-over-year.

Photoprocessing Lab Technician

 Processed customer images from film and digital media with superior quality.
 Earned “Best Printer” award in photofinishing quality competition.
 Calibrated test equipment and performed daily quality control procedures.
 Maintained photoprocessing equipment to manufacturer specifications.