ACCESS TO SHELL SHAREPOINT BY EXTERNAL USERS

SETTING UP AND PAIRING ‘PINGID’ A MOBILE PHONE

Quick Reference Guide

WHY DO I NEED TO REGISTER FOR PINGID? 3. The Sign On screen display. Click First time users, click here.
Shell are moving to a new way for external users to access Shell
applications such as SharePoint. A new One Time Password application
called PingID, will replace the existing CA OTP Mobile application.
In order to continue to access SharePoint once the new service is
available, you will need to follow the instructions in this guide to register
on PingID, download the application and pair the mobile phone.

How to register
1. Go to your internet browser on your computer and type the following
link: https://desktop.pingone.com/shell
2. In the ‘SELECT AUTHENTICATION SYSTEM’ drop down, choose
PingID MFA then click Submit.
4. Enter your own company email address and click Send Request.
 ACCESS TO SHELL SHAREPOINT BY EXTERNAL USERS
SETTING UP AND PAIRING ‘PINGID’ A MOBILE PHONE
Quick Reference Guide

5. You will receive an email from simeiosolutions.com to your company 8. If successful, you are informed that your password has been reset.
email address. Note: You must click on the Password set up link in this
email within 10 minutes, otherwise it will expire.

6. Open your email and click the link.

9. Please close the browser in order to continue downloading the app

7. Enter and confirm a new password, then click the Reset button. on your mobile phone.
Note: Your
password must be at This completes the password registration.
least 8 characters
long, include an
upper case and
lower case letter, one
number and one
special character.
 ACCESS TO SHELL SHAREPOINT BY EXTERNAL USERS
SETTING UP AND PAIRING ‘PINGID’ A MOBILE PHONE
Quick Reference Guide

INSTALLING AND PAIRING YOUR DEVICE 6. The pairing key and QR code will be displayed.
To complete the registration process a device must be registered. To do 7. Open the PingID app on your device to read the QR code on your
this the PingID application must be downloaded to your iPhone or browser. If this is not possible, manual enter the pairing key.
Android mobile device. Follow the steps below or watch this Registration 8. Once paired, you will see a ‘Success’ message.
and Enrollment demonstration video.
How to set up PingID and pair your device
1. Install the PingID application from the App Store or Google Play,
follow the prompts and agree to the Terms and Conditions.

2. Return to your internet browser on your computer and type the

following link: https://desktop.pingone.com/shell
3. Choose PingID MFA from the drop-down, then click Submit.
4. Enter your email address, newly created password and click Sign on.
5. Click I already installed the PingID app.

INFORMATION
You will only see the QR code and pairing key at registration. Once your
device has been paired you will not need to repeat this action.
 ACCESS TO SHELL SHAREPOINT BY EXTERNAL USERS
SETTING UP AND PAIRING ‘PINGID’ A MOBILE PHONE
Quick Reference Guide

COMPLETE YOUR PINGID PROFILE This completes the registration process for PingID.
Once paired, you can set up your profile to make PingID more user
friendly to use. You will be notified of the date on which PingID will become active for
Set up your PingID profile use. Until this time, you should continue to use your existing CA Mobile
OTP app for access.
1. Once your device is paired, you will be
prompted to enter a nickname. Once
entered, tap Done.

2. A facial or fingerprint recognition,

swipe, or one time password (OTP)
request is generated immediately. This is
the authentication you will use once
Shell SharePoint moves to PingID.