BSBLDR602

Provide leadership across the organisation

Task 1 – Knowledge Questions
Task summary
 This is an open book knowledge test, to be completed in your own time.
 You need to answer all the written questions correctly.

Required
 Access to textbooks/other learning materials.
 Access to a computer and Microsoft Office.
 Access to the internet.

Timing
Your assessor will advise you of the due date of this assessment via Canvas.

Submit on Canvas
1. This completed workbook

Assessment criteria
 All questions must be answered correctly for you to be assessed as having completed
the task satisfactorily.

Re-submission opportunities
 You will be provided feedback on your performance by the Assessor via Canvas. The
feedback will indicate if you have satisfactorily addressed the requirements of each
part of this task.

 If any part of the task is not satisfactorily completed, the assessor will provide you
with written feedback to guide you on what you must undertake to demonstrate
satisfactory performance. This assessment may be re-attempted twice. Your
resubmission must be uploaded within three (3) days of receiving your grade of “not
yet satisfactory”. You must clearly display “Resubmission” on your resubmitted work.

 You have the right to appeal the outcome of assessment decisions if you feel that you
have been dealt with unfairly or have other appropriate grounds for an appeal.

 You are encouraged to consult with the assessor prior to attempting this task if you do
not understand any part of this task or if you have any learning issues or needs that
may hinder you when attempting any part of the assessment.
Assessment Cover Sheet

Student name:

Student ID

Trainer’s Name:

Date Submitted:

Student declaration: I declare that:

 I have read and understood all the information provided in
relation to the assessment requirements to complete this unit,
the instructions and the purpose and processes of undertaking
this assessment task
 This assessment is my own work and where other’s works or
ideas have been used, I have appropriately referenced or
acknowledged them
 I understand that plagiarism is a serious offence that may lead to
disciplinary action.
Student signature:
 Task 1: Knowledge Questions

Describe 2 (two) organisational and workplace policies and procedures

Question 1 related to providing leadership in the organisation. (80-100 words)

Answer:
Leadership is a way to lead the workforce in an effective manner to achieve the organizational
goals. In order to provide effective and efficient leadership, the organization follows special
policies and procedures so that the workforce can be directed in a way that they perform in the
desired manner.
 The policy can be to lead staff in an autocratic manner, democratic manner, or in a laissez-faire
manner. This depends on the level of skills and the Education Company’s human resources attain.
There are many different legislations that will also affect the leadership strategies. Like WHS due to
this legislation the leader will have to ensure workplace safety of the employees.
 Acts like the anti-discrimination act can also affect leader ship as the leader will have to work and
lead employees in such a way that no one is being discriminated against.

How is business ethics connected to leadership and an organisation’s

Question 2 mission, objectives and values? (80-100 words)

Answer:
I believe strongly in ethical leadership, ethics helps to determine between right and wrong. The
application of business ethics is made in each and every decision that affects the organization. In
order to do so I keep four key points in my mind before taking a decision, those four points are
mentioned below:
1.Being honest
2.Doing Justice with everyone without any discrimination
3.Respecting every individual
4.IntegrityIn order to be an ethical leader,
Each and every move of the organization that may affect them is communicated with them. I
believe this helps in building trustful relations with employees which can lead to efficient
achievement of goals. Building an environment where everybody is respected and where the
display of morals is done can help in building positive work relations in an organization. All these
ethical approaches will raise the morale of the workforce and their productivity will increase for
sure leading to the achievement of organizational goals.
 Briefly describe the following concepts: “organisational research” and
Question 3 “implementation methods” (80-100 words)

Answer:
Organizational Research:
Organizational Research” is defined as research obtaining information only about organizations,
not about the individuals in or served by the organizations. There are three categories of
organizational research:
 Information about organizations obtained from publicly available records
 Non-sensitive information obtained through interviews or questionnaires
 Sensitive information obtained through interviews or questionnaires
implementation methods:
 Direct cutover. In the direct-cutover implementation methodology, the organization selects a particular date
that the old system will not be used anymore. On that date, the users begin using the new system, and the
old system is unavailable. The advantages of using this methodology are that it is speedy and the least
expensive.
 Pilot implementation. In this methodology, a subset of the organization (called a pilot group) starts using the
new system before the rest of the organization.
 Parallel operation. With the parallel operation, the old and new systems are used simultaneously for a
limited period of time.
 Phased implementation. In a phased implementation, different functions of the new application are used as
functions from the old system are turned off.

What actions can an organisation take to establish and maintain a positive

Question 4 work environment for individuals and teams? Name 3 (three).

Answer:

In order to build positive work relations, I believe collaboration between staff is necessary. I will
adopt collective organizational policies in order to achieve a positive work environment.

The promotion of teamwork is key to develop a positive work relationship. This can help in gaining
trust between staff members, when the staff members will trust each other and will believe that
collectiveness is key to their success they will automatically build positive relations with each
other. This will help in the building of positive work relations.

Positive work relations can also be promoted if activities that require teamwork are promoted.
This will help individuals to know each other and understand each other which will promote
positive relations.
 What is the purpose of an organisational mission statement? (100-150
Question 5 words)

Answer:
A mission statement is a general statement of how the company will achieve the vision. A mission
statement defines what line of business a company is in, and why it exists or what purpose it
serves. Every company should have a precise statement of purpose that gets people excited about
what the company does and motivates them to become part of the organization.
There is a close relationship between the vision and mission statements.
The vision statement is a static mental picture of what we want to achieve. An example could be:
having a dairy farm.
The mission statement is a dynamic process of how the vision will be accomplished. For
example, the mission statement would include how the dairy farm would be financed,
staffed, what products it would make and how they would be marketed, for instance

Why is setting motivating goals important? (50 words max)

Question 6

Answer:
 Setting goals can help motivate employees
 Setting goals ensures employees are working toward a shared vision
 Setting goals can help keep everyone accountable
 Setting goals can help in quantifying success
 Meeting goals can help employees feel more fulfilled

How is planning relevant to setting expectations in an organisation? (50

Question 7 words max)

Answer:
Planning is the process by which managers establish goals and specify how these goals are to be
attained. Plans have two basic components: outcome or goal statements and action statements.
Managers and other organizational members should check to see if their plans need to be
modified to accommodate changing conditions, new information, or new situations that will affect
the organization’s future. Plans need to be administered with flexibility, as organizations learn
about new and changing conditions.
 What are the steps involved in organisational change processes? (50 words)
Question 8

Answer:
 Prepare the Organization for Change: In the preparation phase, the manager is focused on helping
employees recognize and understand the need for change.
 Craft a Vision and Plan for Change: Once the organization is ready to embrace change, managers
must develop a thorough and realistic plan for bringing it about.
 Implement the Changes
 Embed Changes Within Company Culture and Practices
 Review Progress and Analyze Results