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1. Palavras iniciais.͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘Ϯ
2. Cultura organizacional.͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘ϯ
2.1. Vantagens e desvantagens da cultura organizacional.͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘ϭϵ
3. Clima organizacional.͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘ϮϬ
4. Questões comentadas.͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘Ϯϳ
5. Lista de Questões.͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘ϲϬ
6. Gabarito.͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘ϴϬ
7. Bibliografia principal.͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘ϴϭ
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$OpP GLVVR SRGHPRV GL]HU DLQGD TXH D HPSUHVD p XPD FXOWXUD

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&RP LVVR HP PHQWH YDPRV UHYLVDU UDSLGDPHQWH DV SULQFLSDLV

1HVWH WySLFR YRX GHVWDFDU UDSLGDPHQWH DV SULQFLSDLV YDQWDJHQV H

x 8PD FXOWXUD IRUWH WHQGH D HYLWDU R VXUJLPHQWR GH SUREOHPDV

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x 8PD FXOWXUD IRUWH SRGH GLILFXOWDU RV SURFHVVRV GH PXGDQoD H

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x 0DWHULDO p XPD GLPHQVmR UHODWLYD DR VLVWHPD SURGXWLYR GD

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SURGX] FRQVHTXrQFLDV SUiWLFDV 7ULFH H %H\U DSXG

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1HJRFLDomR 5HGXomRGRV 'HVYLDUDDWHQomRSDUDD

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2V ULWRV GH LQWHJUDomR HQFRUDMDP UHYLYHP H

&RPR IRL YLVWR D FXOWXUD H[HUFH IRUWH LQIOXHQFLD VREUH D RUJDQL]DomR

1D YHUGDGH HP DPELHQWHV WXUEXOHQWRV D FXOWXUD GHYH VHU

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5 2 WHUPR FXOWXUD HPSUHVDULDO p PXLWDV YH]HV WLGR FRPR

%DQFRV FRPHUFLDLV SRU H[HPSOR FRVWXPDP SDUWLOKDU DVSHFWRV

$OpP GLVVR SRGHPRV GL]HU DLQGD TXH D HPSUHVD p XPD FXOWXUD

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&RP LVVR HP PHQWH YDPRV UHYLVDU UDSLGDPHQWH DV SULQFLSDLV

1HVWH WySLFR YRX GHVWDFDU UDSLGDPHQWH DV SULQFLSDLV YDQWDJHQV H

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$JRUD TXH YRFr Mi HVWi FUDTXH HP FXOWXUD RUJDQL]DFLRQDO

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3HUFHEHVH GHVWH PRGR TXH R FOLPD RUJDQL]DFLRQDO HVWi PXLWR

1HVVH VHQWLGR R FOLPD RUJDQL]DFLRQDO SRGH VHU FODVVLILFDGR FRPR

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x &RPXQLFDomR DYDOLDomR GD VDWLVIDomR TXDQWR DRV FDQDLV H DV

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x (VWLOR GD OLGHUDQoD $ IRUPD GH DJLU GRV OLGHUHV p DGHTXDGD

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x 4XDOLGDGH H VDWLVIDomR GR FOLHQWH $ RUJDQL]DomR WHP

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2 FOLPD LGHDO GHSHQGH GH GLYHUVRV IDWRUHV FRPR D FXOWXUD R

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%HP FRP LVVR DFDEDPRV QRVVRV HVWXGRV VREUH FXOWXUD H

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WƌŽĨ͘ĂƌůŽƐyĂǀŝĞƌ ǁǁǁ͘ĞƐƚƌĂƚĞŐŝĂĐŽŶĐƵƌƐŽƐ͘ĐŽŵ͘ďƌ WĄŐŝŶĂϮϳĚĞϳ

1HVVH VHQWLGR FRQVLGHUDQGR DV FDUDFWHUtVWLFDV GH DPERV

HPSUHVD HP TXH FRPHoRX D WUDEDOKDU 3DUD LVVR HOD

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DYDORUHV FUHQoDV FRPSRUWDPHQWR SUHVVXSRVWRV EiVLFRV WLGRV

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REMHWRV HWF YDORUHV H SUHVVXSRVLo}HV EiVLFDV $ ~QLFD DOWHUQDWLYD TXH WUD]

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WƌŽĨ͘ĂƌůŽƐyĂǀŝĞƌ ǁǁǁ͘ĞƐƚƌĂƚĞŐŝĂĐŽŶĐƵƌƐŽƐ͘ĐŽŵ͘ďƌ WĄŐŝŶĂϯϮĚĞϳ

WƌŽĨ͘ĂƌůŽƐyĂǀŝĞƌ ǁǁǁ͘ĞƐƚƌĂƚĞŐŝĂĐŽŶĐƵƌƐŽƐ͘ĐŽŵ͘ďƌ WĄŐŝŶĂϯϯĚĞϳ

WƌŽĨ͘ĂƌůŽƐyĂǀŝĞƌ ǁǁǁ͘ĞƐƚƌĂƚĞŐŝĂĐŽŶĐƵƌƐŽƐ͘ĐŽŵ͘ďƌ WĄŐŝŶĂϯϰĚĞϳ

4XHVWmR IRUWHPHQWH LQWHUSUHWDWLYD HP UHODomR jV DOWHUQDWLYDV SDUD

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