INSTRUCTIONAL DESIGN PROJECT: Managing Risk & Escalation

LTDE 6300 | Learning, Technology, and Design Capstone Course

Basic Project Information Recap

Please add information from your previously submitted Instructional Design Project Template,
including any modifications that have been made since this information was initially provided.

Project Title Admin Training Resources

Topic (and Subject Area, if Develop a training resource library to house all
applicable) (5 points) operational, training, and onboarding resources for
department admins to effectively deliver excellence.

Organization Involved (5 points) All department admins within HBU

Stakeholders (including project Department heads, Provost’s office, Admissions and

supervisors/collaborators) (5 points) Advising departments, Student Success Center

Intended Audience (5 points) Department Admins

Timeframe (5 points) Completion by August 26, 2022

Detailed Purpose of the Project

Please describe the intended purpose of the project, in correlation with your communication with
stakeholders. This purpose statement should constitute a paragraph of at least three sentences
describing the “Why” behind this endeavor.

Detailed Purpose of the Project (30 The purpose of this project is to create a professional,
points) dependable shared resource warehouse of documents,
training materials and videos to allow admins to properly
perform their functions and duties with excellence. As
new admins are hired, they can utilize this resource to
confidently obtain accurate knowledge of their role
within HBU.

Detailed Overarching Goals

Please describe the overarching goals of the project, in correlation with your communication
with stakeholders. You should include at least five detailed goals, written in complete sentences.

Detailed Overarching Goals (20 Goal 1 (5 points): Goal one is to develop a SharePoint

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 points total) site to house all admin training documents and videos for
training purposes.

Goal 2 (5 points): Goal two is to develop training

documents and videos based on feedback from current
administrative staff to encompass daily tasks and
processes.

Goal 3 (5 points): Goal three is to create a broader

audience for the documents maintained in this resource
to facilitate more unity and accuracy in a master storage
capacity.

Goal 4 (5 points): Goal four is to obtain and verify

documents and responsible owners for a master calendar
of meetings, due dates, and deadlines.

Goal 5 (5 points): Goal five is to create a budget folder

to house important data such as accounting
processes/check requests and expense reports, and to
verify ownership of said documents.

Project Milestones
Please describe any particular milestones you will be working towards. You should include at
least five detailed milestones, written in complete sentences. Please also include the anticipated
date of completion.

Milestone Item (5 points): Establish SharePoint mainframe/Home Date: July 15, 2022
for documents ~Completed

Milestone Item (5 points): Obtain documents for budget reports Date: July 22, 2022
~Completed

Milestone Item (5 points): Obtain documents for due dates, Date: July 31, 2022
deadlines, master calendar of meetings, and all admin function ~Completed
current processes.

Milestone Item (5 points): Plan video and training requirements Date: August 5, 2022
~Past due

Milestone Item (5 points): Add all acquired documents to Date: August 19, 2022
SharePoint and obtain review approval from stakeholders ~On track

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Project - Managing Risk & Escalation

Creating a professional, dependable shared resource warehouse of documents, training materials

and videos to allow admins to properly perform their functions and duties with excellence will

include many strengths, weaknesses, opportunities, and threats. How we adapt to each SWOT

subject identified will project the outcomes that may impact the successfulness of the finished

project.

Current Project 1. The project has full support of department leadership to create an

Strengths effective tool for all new admins as they pursue their role.

2. The current admins have a wealth of knowledge and experience

and they have provided several documents and processes that can

be incorporated into the new shared tool.

3. Communication between departments has steadily increased to

allow campus and online staff to collaborate and offer their expertise

to this project.

Current Project 1. Two admins have left recently so the need for a more robust

Weaknesses onboarding tool is urgently needed.

2. The SharePoint knowledge learning curve to gain solid

experience has been difficult to schedule.

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 3. Having adequate time to complete each task has been a risk for

project completion, given staff vacations, other escalated

important projects, and loss or change in staffing members.

Anticipated Project 1. The project offers a new way to share and store master

Opportunities documents and training videos that the entire HBU Staff can utilize.

2. The project requires expertise in SharePoint so the learning

involved will be utilized for other post-projects.

3. Communication between departments will vastly improve with

the shared instruments that each department requires.

Anticipated Project 1. The fall term class start date is within weeks of the due date of

Threats this project so things will be hectic in each department as they

prepare for incoming students.

2. Continued loss of staff or vacation summer scheduling will

impede the process of developing videos and documentation on a

timely basis.

3. With the new academic year, a lot of changes to current

documents and the academic catalog policies have been made but

may not have been shared yet with the required parties.

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