 I apologize for that missing package, but I will be more tan happy to help you with that,

can you provide me the order number please?

 I apologize for that missing package, but I will be more tan happy to help you with that,
please give me 2 minutes to check that order

 I apologize for that broken item, I Will be more tan happy to help you

 I apologize for that double charge, I´ll be more tan happy to help you, can you provide me
your order number please

 I apologize for the delay in your package, I will be more tan happy to help you. Can you
prodive me the order number please

 I apologize for that broken item, I Will be more tan happy to help you

 Thanks for waiting ______ about the request to change the shipping address, we only
have a short period of time, so in this case you can wait until the package is delivery and
then return it at the store or by mail

 Thanks for waiting ______ about the request to change the shipping address, as I told you,
only Fedex and USPS, so the best option for this case, will be yo submitt a request for a
refund, we will contact you by email in the next 3 business days, if it is approved you will
see the money back in the next 5-7 business days.

 I apologize that the option of expedited shipping is not available, some of our items are
sent from the vendor, so for this items like this one that you want, only have the standard
shipping

 I apologize that the package could be lost, in this case I will send a request to the Delivery
Research department for a refund, they will contact you back by email in the next 3
business days, and if it is approved you will see the money back in the next 5-7 business
days.

 I apologize that the package could be Stolen, if the package says delivered and it´s been
less than 24hours, please wait until the next day, sometimes the carrier mark as delivered
the package, but they deliver the package a few hours later or the next day, if ti´s been
more than 24 hours after mark as delivered, I will send a request to the Delivery Research
department for a refund, they will contact you back by email in the next 3 business days,
and if it is approved you will see the money back in the next 5-7 business days.

 Rebember we can return the items after 45 days since the item was delivered, if we are
out of the timeframe, you have to keep the item with you.
 I understand that you want a price adjustment now that the item is cheaper, our prices
are changing all the time, remember that we only price atch with Nordstrom.com and we
only can do that if the item is not in sale. In this case you have to keep the item with the
original Price
 I will submitt a request to process a refund, we Will contact you by email in the next 3
business days with the resolution of the case.

 The return by mail is going to take 10 to 14 business days to arrive to the wearhause, then
in the next 5 to 7 business days to see the money in your account.