KH.

Abu Hasnat
• E-mail: abu.hasnat226@gmail.com.
• Mobile phone: +88-01738506810, +88-01558945226

Career Summary
Having served for 7 years in the field of Training & Organizational Development at MFS, NGO, MNC, Manufacture &
FMCGs. Actively involved in employee Training & development, Talent Acquisition, administrative, employee benefits &
HR policies. Working intensely with Learning Development, Employee Capacity development, Performance
Management, Talent acquisition, Talent Management & Organizational Development. I have earned the technical and
soft skills required in the field of Human Resource. My professional philosophy dictates me to bring changes to people’s
lives through knowledge and empower them with the capability of making informed decisions to ameliorate their
everyday livelihood.

Work Experience
• Assistant Manager, Training & OD, Human Resources & Administration Division at Nagad
• Location: 36, Delta Dahlia Tower, Kemal Ataturk Ave, Dhaka 1213
• Duration: 07 July 2021 – till present.
Summary of Major Responsibilities:
Duties/Responsibilities
Training & Development:
1. Conducting both Virtual & Physical Training
2. Identify & assess present & future training needs through job analysis, career path, annual performance appraisal &
consultation with line managers.
3. Preparing annual Training plan & Training budget.
4. Deploying a wide variety of training methods for different wings of sales & customer service.
5. Maintaining & Disseminating Knowledge management process.
6. Monitoring & Evaluating training program`s effectiveness, success and ROI periodically & report on them.
7. Provide opportunities for ongoing development.

Organizational Development:
1. Analyzing business structures, procedures, processes, and the utilization of resources.
2. Developing & Mapping entire ERP Module, including Leave and attendance system, NFA portal to get smooth and valid
attendance, leave record and NFA process.
3. Measuring the impact of interventions on staff performance, efficiency, employee retention, and job satisfaction.
4. Documenting processes/SOP and presenting progress reports to management.
5. Developing leave policies, Exit Employee policies, Expense claim policies & IT Asset uses policies.
6. Maintaining HR Compliance & Audit requirements.

Final Settlements of Exit Employee:

1. Working with whole final settlements procedure of exit employee up to disburse employee benefits.

Employee Life Cycle Management:

1. Working on Employee Confirmation Process Development, Database maintain, Employee Transfer Procedure and different
letter issue.

Recruitment & Selection

1. Work as an assessor to identify promising talent through Recruitment Process.
2. Conducting competency-based interview.
3. Conducting Exit Interview.
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Employee Engagement:
1. Arranging Employee Night program, Falgun Utshab, cultural program of different department.

Ready Course List (tailored on demand)

Infographic PowerPoint, Productivity through MS Excel, Communication & Customer Service; Customer Service Majesty;
Customer Service Leadership; Selling Excellence; Positive Customer Experience; Service Blueprinting, Mobile Money
Servicing; Winning with sales; The art of selling; Winning With People; Leadership in action; People Management
Development Program; Negotiation & Decision Making; Humanitarian Leadership; Communication & Network Building;
Conflict Management; Gender Responsive Supportive Supervision; Driving Towards Efficiency; Leadership & Team
Building; Situation Management; Situation Analysis; Workplace Communication, Stress Management, Customer Service
Excellence; Selling excellence & customer service; Embedding Values & Cultures.

• Senior Officer, Learning Development at Human Resource & Learning Division, BRAC.
• Location: BRAC Centre, 75 Mohakhali, Dhaka-1212.
• Duration: 16 January 2018 – 06 July 2021.
• Summary of Major Responsibilities:
Training & Development
1. Conducting Training Needs Assessment (TNA) and preparing the training strategy and calendar as per TNA
along with maintaining proper documentation.
2. Design and developing training module and ensure effectiveness of training programme.
3. Facilitate training courses, training of trainers, workshops in and outside of BRAC.
4. Preparing annual Training plan, Training budget & Yearly ROI.
5. Taking initiative for capacity building of all staff of respective programme(s) to play their role efficiently and
design capacity development plan accordingly
6. Assess learning needs and design training programmes accordingly
7. Ensure standardization of training curriculum, materials, tools, methods for training products
8. Prepare facilitators for rolling out training programmes in large scale by providing TOT
9. Identify, communicate, and maintain network with national and international training providers for
qualitylearning solutions

▪ Organizational Development
1. Assisting in Role base competency mapping & design 5 years learning development plan
2. Preparing organization talent development plan & execute accordingly
3. Create awareness about sexual harassment & ensure gender responsive supportive supervision
Talent Management
1. Working as an assessor to identify right talent for the right position
2. Identifying right talent for the next position & creating development plan considering 70:20:10 model
1. Regularly present the update of different activities to top management
Event Management
1. Plan & organize strategic workshop twice in a year
2. Design & coordinate yearly retreat program

• HR Executive at Idris Group of Industries.

• Location: House 09, Dhanmondi, Rd No. 27, Dhaka 1209.
• Duration: 01 September 2015 – December 31, 2017.
• Summary of Major Responsibilities:
▪ Act with recruitment & selection procedure of workers, staffs and officers.
▪ Maintaining and updating the HRIS Maintain HR database.
▪ Prepare & issue increment letter, promotion letter & transfer letter to workers and staffs according to
approval by the top management. Update workers list for group insurance.
▪ Make the coordination with various departments.
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 ▪ Coordinate meetings, conferences.
▪ Arranging & facilitating training for the employee

▪ PGD in HRM (Bangladesh Institute of Management, 2017 CGPA: 3.70)

▪ Certification on Human Resources Management Competency (HRMC) (Institute of Business Administration,
University of Dhaka, Certified in 2018)

▪ MBA in HRM (Jahangirnagar University, 2016 CGPA: 3.12)

Received National and International Trainings

▪ Productivity through MS Excel (BRAC)
▪ Customer Service Majesty (BRAC)
▪ Team building and creative problem-solving course (HRX, UK)
▪ Competency based interviewing and selection course (Korn Ferry).
▪ Protection of civilians and children against sexual and gender-based violence course (BRAC)
▪ Advance MS Excel (BRAC)
▪ Database Maintaining (BRAC)
▪ Crisis Management (Red R India)
▪ Humanitarian Response (BRAC)
▪ Info graphic PowerPoint Presentation (IBCX Primax)
▪ Effective HR Report Writing (BRAC)
▪ Gender sensitivity at workplace (Leadership Development)
▪ Transformational Leadership (Korn Ferry)
▪ Bangladesh Labor Law (2006) and Labor Act Rules (2015) and its’ amendment (2018) (BIM)
▪ Integrity Awareness and Management Course (BRAC)
▪ Emotional Intelligence and Leadership in the workplace (HRX, UK)
▪ Conflict management course (BRAC)
▪ Supervisory skills development course (BRAC)

Technical Skills
▪ Computer aided Project Management with Microsoft Project (BD).
▪ Digital analytics for business using Microsoft Power BI (BD).
▪ Quantitative and qualitative research using SPSS software.
▪ Microsoft office and Internet programs

Achievements in Present Capacity

▪ An Appreciation Letter from Executive Director of BRAC has been received in 2020 for excellent
performance & dedication during the performance year 2019.
▪ A recognition named “THANK YOU” has been received FROM CPO of BRAC in 2019 for endless support
& dedication to the team
Language Skills
Language Reading Writing Speaking

Bengali High High High

English High High High

General Membership
▪ General Member of BSHRM(Bangladesh Society for Human Resource Management
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Personal Details
Heads Information
Date of birth 05 March 1991.
Permanent address Village: Bhurdi Khandakar Para, Post: Baneshawardi Police station:Nakla, District:
Sherpur.
Present address 41 West Matikata Dhaka Cantonment Dhaka-1206 .

References

Name : Masud Mushfiq Zaman Khandaker Rakibur Rahman

Designation : Group HR Head, Mutual Trust Bank Additional Secretary

Bangladesh Secratariat,Abdul Goni

Address : MTB Centre, 26 Gulshan Avenue, Plot-
5, Block SE(D, Dhaka 1212
Road,Dhaka-1000

Mobile : 01711505940 01552479425

E-Mail : masud.mushfiq@gmail.com ed.dtca60@gmail.com

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