Professional Documents
Culture Documents
TRAINING
FACILITIES
105 SQ. METER
EQUIPMENT MAINTENANCE INSPECTION CHECKLIST
Requisition Issuance
Quan Unit Total
Item No. Description
tity Price
TABLES AND CHAIRS (Dining Aid, Heavy
10 Sets 10 Sets P12,000.00 P120,000.00
duty with complete attachment)
Purpose: Additional Equipment for UAQTEA 2021 Food and Beverage Services NC II Training
ACHIEVEMENT CHART
FOOD AND BEVERAGE ASERVICES NC II
TRAINEES
8. Roselyn G Quiroz
6. Edmar G. Dangco
5. Dennis L Chavez
3. Sunny F Beltran
2. Lara A Achage
9. Myra T Rosas
7. Marianne G.
4. Luz G Bolto
COMPETENCY
Dangco
PREPARE THE
DINNING ROOM/
RESTAURANT AREA
FOR SERVICE
Take table reservations
Prepare service stations
and equipment
Set up the tables in the
dining area
Set the mood/ ambiance
of the dining area
WELCOME GUESTS
AND TAKE FOOD AND
BEVERAGE ORDERS
Welcome and greet
guests
Seat the guests
Take food and beverage
orders
Liaise between kitchen
and service areas
PROMOTE FOOD AND
BEVERAGE PRODUCTS
Know the product
Undertake Suggestive
selling
Carry out upselling
strategies
PROVIDE FOOD AND
BEVERAGE SERVICES
TO GUESTS
Serve food orders
Assist the dinners
Perform banquet or
catering food service
Serve Beverage orders
Process payment and
receipts
Conclude food service
and close down dining
area
PROVIDE ROOM
SERVICE
Take and process room
service orders
Set up trays and trolleys
Present and serve food
and beverage orders to
guests
Present room service
account
Clear away room
service equipment
RECEIVE AND HANDLE
GUEST CONCERNS
Listen to the complaint
Sample of Summary of Focused Group Discussion
Present:
Topic Discussion
1. Identifying Agenda Agenda identified:
Items
Ms. Marianne G.Dangco, the class president,
lead the identification of agenda items for the
proposed activity.
Conformed:
Luz G. Bolto
Cinderilla D. Reyes
Facilitator
TRAINING SESSION EVALUATION FORM
INSTRUCTIONS:
1 2 3 4 5
1. Orients trainees about CBT,
the use of CBLM and the
evaluation system
2. Discusses clearly the unit of
competencies and
outcomes to be attained at
the start of every module
3. Exhibits mastery of the
subject/course he/she is
teaching
4. Motivates and elicits active
participation from the
students or trainees
5. Keeps records of evidence/s
of competency attainment of
each student/trainees
6. Instill value of safety and
orderliness in the
classrooms and workshops
7. Instills the value of
teamwork and positive work
values
8. Instills good grooming and
hygiene
9. Instills value of time
10. Quality of voice while
teaching
11. Clarity of language/dialect
used in teaching
12. Provides extra attention to
trainees and students with
specific learning needs
13. Attends classes regularly
and promptly
14. Shows energy and
enthusiasm while teaching
15. Maximizes use of training
supplies and materials
16. Dresses appropriately
17. Shows empathy
18. Demonstrates self-control
1 2 3 4 5
1. Workshop
layout conforms
with the
components of
a CBT
workshop
2. Number of
CBLM is
sufficient
3. Objectives of
every training
session is well
explained
4. Expected
activities/output
s are clarified
Poor/ Fair/ Good/ Very Outstanding
Unsatisfact Satisfact Adequa Good/
ory ory te Very
DESIGN AND Satisfactor
DELIVERY y
1 2 3 4 5
1. Course contents
are sufficient to
attain objectives
2. CBLM are logically
organized and
presented
3. Information Sheet
are
comprehensive in
providing the
required
knowledge
4. Examples,
illustrations and
demonstrations
help you learn
5. Practice exercises
like Task/Job
Sheets are
sufficient to learn
required skills
6. Valuable
knowledge are
learned through
the contents of the
course
7. Training
Methodologies are
effective
8. Assessment
Methods and
evaluation system
are suitable for the
trainees and the
competency
9. Recording of
achievements and
competencies
acquired is prompt
and
comprehensive
10. Feedback about
the performance
of learners are
given immediately
1 2 3 4 5
1. Training Resources
are adequate
2. Training Venue is
conducive and
appropriate
3. Equipment, Supplies,
and Materials are
Sufficient
4. Equipment, Supplies
and Materials are
suitable and
appropriate
5. Promptness in
providing Supplies
and Materials
Poor/ Fair/ Good/ Very Good/ Outstanding
Unsatisfactor Satisfactor Adequat Very
y y e Satisfactor
SUPPORT y
STAFF
1 2 3 4 5
1. Support Staff
are
accommodating
Comments/Suggestions:
Keep up the good work!