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  • Naresh Kumar Customer Services Representative

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    Naresh Kumar
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    Naresh Kumar has over 12 years of experience in customer service roles. He has worked with healthcare, textile, property development, media, and logistics companies. Currently, he is enrolled in his final year pursuing a Bachelor's degree in Commerce from Karachi University. Naresh is proficient in English, Hindi, Urdu, and Gujrati.

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    Naresh Kumar has over 12 years of experience in customer service roles. He has worked with healthcare, textile, property development, media, and logistics companies. Currently, he is enrolled in his final year pursuing a Bachelor's degree in Commerce from Karachi University. Naresh is proficient in English, Hindi, Urdu, and Gujrati.

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    © All Rights Reserved
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    10 views2 pages

    Naresh Kumar Customer Services Representative

    Uploaded by

    Naresh Kumar
    Naresh Kumar has over 12 years of experience in customer service roles. He has worked with healthcare, textile, property development, media, and logistics companies. Currently, he is enrolled in his final year pursuing a Bachelor's degree in Commerce from Karachi University. Naresh is proficient in English, Hindi, Urdu, and Gujrati.

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    © All Rights Reserved
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    of 2

    NARESH KUMAR

    CUSTOMER SERVICES REPRESENTATIVE

    WORK EXPERIENCE (PAKISTAN):

    CUSTOMER SERVICES | 2 YEARS


    Healthcare DME - US based Call Centre
    Patients Consultant (Nov.2020 - Oct.2022)

     Calling patients, understanding their needs and fulfilling the required


    supplies and medical equipment.
     Looking out on Insurance Coverage from insurance companies and medical
    PERSONAL INFORMATION:
    records from Doctor’s office and processing the orders.
    Cell No.: 056 945 9764
    Email: naresh88485@gmail.com CUSTOMER SERVICES | 1 YEAR
    Foursource - German based Call Centre
    Date of Birth: 3rd August 1988
    Largest B2B Platform for Textile Industry
    Nationality: Pakistan
    Telesales (Dec.2013 - Nov.2014)

    EDUCATIONAL QUALIFICATION:  Calling Apparel Manufacturers and Fabric Suppliers globally to let them
    know about the benefits of having a profile on the platform.
     Providing the best customer services and finding relevant industry
    Bachelor’s in Commerce
    clients for them.
    Karachi University
    Currently enrolled (final year)
    CUSTOMER SERVICES | 2 YEARS
    Amzoner Consulting - US based organization’s back office
    Aircraft Maintenance Project Management, Marketing & Branding (Jan.2012 - Nov.2013)
    Engineering (AME)
    Fujairah Aviation Academy  Providing guaranteed Amazon FBA services that comes with the best
    Completed in October. 2020 practices followed in order to generate multiple Sales Channels to optimize
    company’s revenue for all the Amazon Sellers around the globe.
     Managing all the projects by assigning tasks, following up with the team and
    CERTIFICATIONS: delivering to the clients before deadlines.

    Public Speaking
    CUSTOMER SERVICES | 2 YEARS
    by Delta Consultants Bahria Town Karachi - Asia’s Largest Property Developers
    (ISO 9001:2000 Certified) Customer Services (Feb.2010 - Dec.2011)

    Presentation Skills  Serving and guiding customers for buying, selling and transferring of
    by Academy of Business plots and apartments.
    Computers  Verifying all the required documents, signatures, pictures of parties
    involved and forwarding to QC.
    Certificate in Information
    Technology CUSTOMER SERVICES | 5 YEARS
    by Skill Development Council Media Innovations - Media Monitoring & Intelligence Agency
    Customer Services (Nov.2004 - Nov.2009)
    Safety Management Systems
    by Fujairah Aviation Academy  Generating reports by using MS Excel and in-house software that helps
    advertisers and television channels to proceed with accurate billing
    through our industry data.
     Extracting advertisements and program transmissions by maintaining up
    to date records.
    EXPERTISE: WORK EXPERIENCE (UAE):

    Customer Services & QUALITY ASSURANCE | 09 MONTHS


    Communications Retail Logistics - Sharaf DG Dubai, UAE
    12 Years Warehouse Quality Controller (Feb.2020 - Oct.2020)

    Hospitality & Catering Management  Rectifying any sort of discrepancies and making sure all the goods
    05 Years delivered are checked and verified with my QUALITY STAMP.
     Picking, Packing, Tagging, Loading/Unloading all the inventory items and
    stocks.
    Media Monitoring & Research Skills
    05 Years
    HOSPITALITY | 5 YEARS
    Hospitality and Catering Services all over UAE
    Project Management & Quality
    Hospitality - Part time (Feb.2015 - Dec.2019)
    Assurance
    03 Years
     Served in multiple hotels, restaurants, events, exhibitions, office
    gatherings and private in house parties.
    Telecommunications  Coordinating departmental tasks and overseeing food and beverages.
    03 Years

    Logistics & Documents


    Management
    01 Year

    LANGUAGES:
    English
    Hindi
    Urdu
    Gujrati

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