/conversion/tmp/activity_task_scratch/641423193.

docx

JOB DESCRIPTION
Job Title: Repairs Inspector
Department: Repairs and Maintenance
Office Location:
(Travel to sites within the Together Group may also be required)

Job Purpose 1. To carry out inspections to the Group’s housing stock both prior to
and following repairs, maintenance and/or refurbishment work.
2. To liaise with Delivery Co-ordinators and Works Planners within the
Delivery and Planning (R&M) team to ensure the projects are
planned, delivered and completed in accordance with the
appropriate specification.
3. To assess the repair, maintenance and refurbishment requirements
within the Group.

Reporting To Delivery and Planning Manager

Staff Management None

Responsibilities

Range of Decision Daily decisions relating to the prime objectives of post and within
Making established policies and procedures (and where no precedent exists).

Responsibility for Responsible for the safe usage of any materials and equipment in
Assets, Materials Etc. compliance with Health and Safety Legislation.

Access to computer information and confidential material etc, therefore

responsible for the security and management of it under the provisions
of the Data Protection Act.

Budgetary To work within defined budgets and monitor costs.

Responsibilities

Key Contacts Executive staff

Heads of Service
Delivery and Planning (R&M) Team
Contractors
Suppliers
Outside agencies e.g. social services, local authorities.

Essential Duties &

Responsibilities
Service Delivery 1. To understand the repair, maintenance and refurbishment
requirements of the Group.
2. To assess the current position and scope of any required or
completed works

1/5
 /conversion/tmp/activity_task_scratch/641423193.docx

Performance 1. To work in conjunction with the Delivery and Planning (R&M) team
Management to ascertain required works orders on site in accordance with the
Group’s standard to ensure that work is carried out to the required
standard, safely, on time and within budget.

2. To monitor in-house workforce and, if required and where

appropriate, contractors’/sub-contractors’ performance and quality
control. To issue instructions and certificates to contractors under
the terms of the contract.

3. As part of the Deliver and Planning (R&M) Team to contribute to the

overall development of the team objectives and team targets.

4. Be responsible for the regular review of all policies and procedures

in relation to the Repairs and Maintenance service.

5. Recommend improvements to ensure that service delivery meets

requirements.

6. To research new materials and components, assess suitability, cost-

in-use.

7. To prepare materials costing and order as appropriate as and when

required.

8. To prepare and order required works and ensure conformity with

any statutory legislation.

9. To maintain meticulous site records for site conditions, work in

progress, performance, labour resources and compile regular
reports, including budget profiling, risk to delivery.

People Management 1. To liaise with Tenant Liaison Officers consultation of tenants so that
choices can be offered and selections made for key components in
housing refurbishment schemes, if and when required

2. To attend Tenants’ Association/Tenants’ Groups meetings, if and

when requested.

3. To attend site regularly to ensure that contractors and their sub-

contractors are adhering to the drawings and specifications and
maintaining the desired standards of workmanship and quality.  To
ensure that schemes are progressing on time. 

4. If required, ensure work is progressing within timescales required.

5. To maintain, analyse and report on Key Performance Indicators.

6. If required, issue instructions and certificates to contractors under

the terms of the contract, attend hand over meetings and
control/issue contract directions and variations

2/5
 /conversion/tmp/activity_task_scratch/641423193.docx

Corporate Duties 1. To represent the Group in a professional manner and to uphold the
Group’s Values, Aims and Objectives.

2. To seek business opportunities in order to expand the work of

Group.

3. To attend any training and development events considered

necessary, including professional development.

4. To uphold, contribute to and promote the commitments within the

Equality and Diversity Strategy.

5. To observe Health and Safety requirements and report any

breaches or potential breaches.

6. To ensure that all activities comply with data protection

Please Note: This information is provided to help staff joining the Group to have an understanding and
appreciation of the work content of their post and the role they are to play in the organisation. The
following points should be noted:

 Whilst every endeavour has been made to outline all the duties and responsibilities of the
post, this document does not permit every item to be specified in detail. Broad headings may
have been used, which assume that all the usual routines are included.

 Staff should not refuse to undertake work that is not specified on this form. They should
record any additional duties they are required to perform and these will be taken into account
when the posts are reviewed.

Admin References

File Name
Date Dec 2014
Compiled / Reviewed By DA

3/5
 /conversion/tmp/activity_task_scratch/641423193.docx

PERSON SPECIFICATION
Job Title: Repairs Inspector
Department: Delivery and Planning (Repairs and Maintenance)
Office Location: (Travel to sites within the Together Group may also be required)

Assessment Code:

E You must have these attributes as they are the ESSENTIAL requirements of the post.
D These attributes are DESIRABLE and therefore an advantage

NB Successful candidates will be expected to submit any necessary documentary evidence for
: validation purposes (e.g. references, original certificates etc)

Attributes E/D
Experience a) Proven experience of domestic property inspections E

b) Experience of assessing maintenance and refurbishment E

requirements.
c) Proven experience of delivering work on time and within
D
budget
d) People management experience. D
e) Ability to demonstrate numeracy skills. E

Skills and f) Knowledge of current building policy and practice, including:

Knowledge  Decent Homes Standard D
 Housing Health and Safety Ratings
 Asbestos Regulations
g) Proven examples of the use of initiative, planning and forward
E
thinking
h) Good analytical skills. D
i) Effective time management. E
j) Flexible and self motivated - able to juggle a varied and broad
E
workload.

Knowledge and k) Relevant Construction Industry qualification. E

Qualifications l) Evidence of continuous professional development E
m) NVQ Level 2 or equivalent in a relevant discipline. E

Other n) Show integrity and maintain confidentiality. E

o) Full driving licence and vehicle available for work. E
p) Flexible approach to working hours and location in order to
achieve work demands/priorities E
q) Demonstrates an understanding of equality and diversity
E
issues.

4/5
 /conversion/tmp/activity_task_scratch/641423193.docx

Key Competencies
Heading Level Definition
Delivering  Balances customer requirements with organization
Excellent demands
Customer 2  Remains calm and assertive when faced with challenging
Service and/or aggressive customers

Communicating  Looks for ways to achieve a ‘win-win’ situation

& Influencing  Uses well structured rationale to convince others in
3
complex situations

Delivering High  Provides clear messages about priorities

Performance  Regularly monitors performance against agreed measures
2
and communicates progress to the team

Managing  Is quick to respond in changing circumstances

Change  Encourage new and different ways of doing things – looking
2
outside the organization for ideas from other industries

Making  Continuously reviews decisions in view of any new

Decisions & information
Solving 2  Makes recommendations for action backed by factual and
Problems objective data

Developing Self  Is willing to learn from others and share learning with others
& Others 1  Demonstrates an openness to learning and development

Building Effective  Recognizes and uses the strengths of team members

Teams  Makes time to talk to team members and understand how
2
they are

Acting  Proactively manages spend to ensure that budgets are

Commercially met
3  Keeps up to date on developments in the housing sector to
shape the way services are developed and delivered

Putting diversity  Demonstrates fairness, integrity and consistency in all

at the core of dealings with others
what we do 2  Ensures that opportunities are made equally available to
everyone

Admin References

File Name Inspector/Delivery Surveyor

Date December 2014
Compiled By DA
Reviewed By

5/5