Rhonda Julian

 Cleveland, OH, US

Contact Information
 rhonda.julian@clevelandfed.org
 rjulian@ritaohio.com
 rhonda.julian@cliffsnr.com
 rjulian@databankimx.com

 12166644989
 14405541080

Summary
Results - driven IT Professional with experience in all phases of life cycle, including
requirements gathering, analyzing different technical solutions, vendor selection, risk analysis,
project planning, scheduling, budgeting, testing, defect tracking, and training. Adept at using
both manual and automated testing tools. Possess experience troubleshooting systems, utilizing
various software testing methods and techniques. Liaise with developers, business analysts,
and user representatives in application design and document reviews. Superior analytical,
troubleshooting, and communication skills. Expertise in directing highly complex projects to
deliver high-quality products to valued customers; focused on customer requirements and
service levels. Specific expertise in the following: • Collaborative Innovative Leadership •
Excellent Communication Skills • Problem Solving Troubleshooting • Technical Documentation •
Vendor Selection Management • PMO Process • Project Management Methodologies • Change
Management Release Management • Process Development Improvement • Quality Assurance •
Testing Testing Tools • Training

Work History

Total Work Experience: 8 years

 Senior Business System Analyst Regional Income Tax Agency

Jan 01, 2021
  Senior Business System Analyst Databank Imx
Jan 01, 2017

 Business System Analyst Contractor Federal Reserve Bank Of Cleveland

Jan 01, 2015

 Project Manager Regional Income Tax Agency

 Senior IT Project Manager- Business Lead Green Circle Growers, Inc., Oberlin,
Ohio

 Senior IT Quality Engineer Cliffs Natural Resources

 IT Quality Assurance Analyst Contractor Cliffs Natural Resources

Education
 Associates | Lorain County Community College

Skills
 access
 business analysis
 business process improvement
 integration
 microsoft project
 ms project
 process improvement
 project management
 quality assurance
 requirements analysis
 sdlc
 sharepoint
 six sigma
  software development life cycle
 software documentation
 system testing
 technical support
 testing
 training
 troubleshooting
 user acceptance testing
 visio

Work Preferences
 Likely to Switch: False
 Third Party: False

Profile Sources
 linkedin: https://linkedin.com/in/rhonda-julian-4769b879