Professional Documents
Culture Documents
Vacant dirty rooms are cleaned thoroughly, and all used items/ amenities are
changed with fresh ones. Left guest items to be deposited at the
Housekeeping Control Desk.
G. Finding practical applications of The application of security measures will not only protect the customer during his
concepts and skills in daily living stay in the hotel but also protect employees from baseless allegations. And this,
along with other aspects, will increase the reputation of the hotel and,
consequently, increase its occupancy and make a positive guest experience.
Communicating
H. Making generalizations and abstractions
about the lesson
effectively is important
in housekeeping service.
It is a must for a
housekeeping
attendant to be
knowledge on how to
use the available
communication tools at
the workplace
such as telephones, fax
machines, and e-mail
To perform towards guest satisfaction and work productivity together, the
housekeeping staff needs to structure the cleaning and maintenance procedures
and follow them appropriately.