Professional Documents
Culture Documents
MANAYAN, JEROME
ANDRES, FLORENCE
ASUNCION, JOYCE ANN
GALINATO, JEMICA
PEDRO, DOLLY
PEDRONAN, KASSANDRA CLAIRE
RAMOS, CHRISTINE JOY
RATUITA, SHEANNE MHYAXLE
RODRIGUEZ, ESTEFANIE
SIENDA, CELIVE
12-ABM A
S.Y. 2020-2021
MARECAKES
Farmer's Trading, Beside PNB, BQ. Gen. Mdse., Pasuquin,
North Luzon, Ilocos Norte 2917
JEROME MANAYAN
FLORENCE MAE ANDRES
JOYCE ANN ASUNCION
JEMICA GALINATO
DOLLY ANN PEDRO
KASSANDRA CLAIRE PEDRONAN
CHRISTINE JOY RAMOS
SHEANNE MHYAXLE RATUITA
ESTEFANIE RODRIGUEZ
CELIVE JOY SIENDA
JUNE, 2021
ABSTRACT
other businesses. One example is a cake shop business. It happens because cooking has
become a trend among people in the society. Regarding that, the purpose of this business
plan is to make a good business design for a cake shop with a concept of delivering, pick
delivering questionnaires to 50 respondents from Ilocos Norte. The survey itself shows
that all of the respondents give a good response for a cake shop with a delivering, pick
up, and ordering facility. Thus, this business will run with the main product being cake.
Various flavors of cakes will be served to the market. The target markets of the business
are Ilocanos.
i
ACKNOWLEDGEMENT
We sincerely thank the following individuals and others who have been part of our
business plan for the unwavering support, assistance and contribution that made this
First were our respondents who took the time to answer our questions and to make
time for us. Also, because they helped us complete and finish our business plan. Second is
our advisor, Mrs. Harlene Cafirma, who has patiently guided us on creating a business
plan.
Special thanks also to Mr. Sherwin Bobby R. Queja Sr., for giving us the
opportunity to have an experience on their shop and giving us information about their
business that surely help us to finish our business plan. And to Ms. Raquel Cagat, who
gave a lot of suggestions and also shared that they are very useful for us.
And finally, it is our family who continue to support us in our financial need and
Again, thank you very much to all of you. We hope this business plan is not just a
business plan, but can be implemented on becoming a great and successful business.
Manayan, Jerome
Andres, Florence
Asuncion, Joyce Ann
Galinato, Jemica
Pedro, Dolly
Perdonan, Kassandra Claire
Ramos, Christine Joy.
Ratuita, Sheanne Mhyaxle
Rodriguez, Estefanie
Sienda, Celive
ii
TABLE OF CONTENTS
Front Page
Cover Sheet
Abstract ………………………………………………………… i
Acknowledgement ………………………………………………………… ii
Table of Contents ………………………………………………………… iii
Executive Summary ………………………………………………………… 1
Chapter 1 ………………………………………………………… 2
Introduction
Company History
Vision Statement
Mission Statement
Chapter 2 ………………………………………………………… 5 Form of
Business Ownership
Organizational Chart
Job Description
Chapter 3 ………………………………………………………… 9 Product (or
Service) Strategy
Place (Distribution) Strategy
Pricing Strategy
Promotion Strategy
Chapter 4 ………………………………………………………… 12 Marecakes
Cashflow
iii
Appendix ………………………………………………………… 21 SWOT
Analysis
Market Survey Questionnaire
Results and Findings of the Market Survey
Bio-Data
iv
Executive Summary
Company Information
owned and managed by Sheanne Myhaxle Ratuita who has experiences in baking and
pastries when she was in high school for it is her passion. We specialize in homemade
cakes and pastries. We discuss whatever ideas you might have for your dream cake. The
quality and presentation are our watchword and we use the finest ingredients to ensure
that our cakes taste and look great. Marecakes aims to offer its products at a competitive
price to meet the demand of the middle-to-higher income local market area residents and
The cake industry in Ilocos Norte has recently experienced rapid growth. In the
true sense of the word, so many other competitors are in the same town, a couple of other
companies also exist in the neighbouring towns. Despite the similar business in the area,
Marecakes will contain a few beneficial strengths to make it more desirable than its
cakes of high standard and Marecakes will position itself to cater for this fastidious
market. Marecakes wants to establish a large regular customer base and will therefore
concentrate its business and marketing on local residents which will be the dominant
target market. In addition, customer traffic is expected to comprise the revenues. High
visibility and competitive products and service are critical to capture this segment of the
market.
1
CHAPTER 1
COMPANY DESCRIPTION
Introduction
Marecakes is the name of the cake shop. Marecakes is a confectionery cake shop
in Pasuquin, Ilocos Norte that produces and sells high-end baked goods to retail and
local ingredients.
Marecakes plans to grow in Ilocos Norte; currently no high-end bakeries or
locations that offer confectionary classes exist. This provides Ilocos Norte with a unique
experience and opportunity to add Marecakes to the marketplace. Marecakes will serve
the retail and decorating classes market of thousands of potential customers, a wholesale
market of restaurants, cafes, and many more. Marecakes will be providing the Ilocano
community with high-end baked products made from local supplies. Mareccakes'
Norte with baking goods based on fine quality, supreme taste, and unique and original
taxation. Marecakes founder will self-fund 300,000 in seed capital. An additional 100,000
investment will be sought from family and friends. The projected revenue by the end of
the third year of operation is 2,000,000. The loan will be paid off in full by Year 3. In
2
Company History
has extensive experience in the bakery industry having worked counter management and
the pastry division at Bernice's Bakery in Missoula. He is also a Wilton Trained Cake
Decorating Instructor and has taught over 125 students ranging from 5 to 95 years in age.
He holds a Bachelor of Science degree in Finance from the University of Montana and is
currently working toward his Master Degree in Curriculum and Instruction. Sherwin
prides himself on his supreme customer service and greeting everyone with a smile. With
such immense experience and Butte connection, Marecakes is sure to gain traction in the
community.
Philippine Statistic Authority to be 593,081 in 2015. During the first four years of
operation, the company plans to sell to immediate additional markets in Anaconda and
Whitehall, Montana, increasing the market size to approximately 57,000. In Doing so, the
company will partner with local business in those communities to sell Marecakes product
Vision Statement
To be one of the prime cake shops with its remarkable and delicious cakes in town.
Provide the same vision and communication to customers to exceed the customers’
expectations. Establish other branches all over Ilocos Norte in the next decade. Mission
Statement
3
Marecakes mission is to collaborate with the customers in creating custom,
fashionable, unique to them, and one of a kind design cakes for occasions with guarantee
satisfaction bringing happiness and excitement to each customer. It aims to offer high
quality cakes at an affordable price to meet the demand of middle to high income
customers. We are passionate about baking innovative products that taste great and make
every eating experience more satisfying. We will never compromise our product quality or
family values, and we will work each day to exceed customer expectations one order at a
time. Increase costumer’s satisfaction and loyalty by providing them the fastest and most
accurate service.
4
CHAPTER 2
MANAGEMENT STUDY
The type of business ownership will be a Sole proprietorship in which the sole
proprietorship is owned and run by one individual who receives all profits and has
unlimited responsibility for all losses and debts. In a sole proprietorship there is no legal
distinction between the individual and the business. Thus, every asset is owned by the
proprietor, and they have unlimited liability. A sole proprietor may use a trade name or
JOYCE ANN
Operatinal ASUNCION
and CELIVE
(Bookkeeper)
Production Division SIENDA
(Social Media
Officer) ESTAFANIE
JEMICA RODRIGUEZ
GALINATO (Cashier)
(Chef/Baker)
CHRISTINE
JOY RAMOS
FLORENCE (Cashier)
ANDRES
(Chef/Baker)
KASSANDRA
DOLLY ANN CLAIRE
PEDRO PEDRONAN
(Chef/Baker) (Cashier)
Marketing Division
5
Job Description
❖ Founder
times.
❖ Baker/Chef
➢ creating recipes
➢ ordering ingredients
❖ Manager
➢ in charge of employees
➢ plan and promote the daily schedule of employees business, interview, hire,
6
➢ drive the development of the social media channels
➢ Market Fundraising
➢ Content
➢ Helpline
➢ Brand
➢ Marketing teams
❖ Bookkeeper
❖ Cashier
7
➢ resolve customer complaints, guide them and provide relevant information
Cakes are the key product of Marecakes, and product quality is critical in the food
industry. For that reason, Marecakes will use multiple methods to ensure product quality.
This cake shop will emphasize cleanliness and sanitation, use quality ingredients, and will
always be sure all our products are properly baked. Innovations are also an important
factor in the growth and success of the cake shop. This cake shop will start by offering a
variety of options, from simple flavors like chocolate and vanilla, to more decadent ones
such as red velvet cake as well as different kinds of frostings, and numerous decoration
styles for all types of occasions. However, to grow as a business, it is important for
Marecakes to innovate their product. To do so, the cake shop will continually work to
develop and test new recipes for new flavors of cakes, cookies, cupcakes, etc. Doing so
will allow the cake shop to have more variety to offer and possibly attract new customers.
Along with this, Marecakes will create a couple of seasonal cakes, such as pumpkin cake
during halloween or coconut lime cake throughout the summer, which will only be
available during certain times of the year. Doing this will give consumers something to
on cakes they enjoy that are only around for a limited time. By creating new product
flavors, Marecakes will not only grow as a business, but will also increase sales.
9
Marecakes will open as a single bakery, in the town of Poblacion 1, Pasuquin,
Ilocos Norte. Although the cake shop is beginning as a little cake shop in a small town,
the objective of the business is to continually grow. In order to do this, the cake shop will
slowly open more of the same cake shop starting in nearby towns, and gradually expand
to larger areas.
The internet is an extremely efficient way to expand the business to a wider range
of areas; therefore, Marecakes will develop a website on which customers can place
orders. Customers will then pick up their order at a nearby cake shop, or, if they are not
located near one, Marecakes will find an appropriate way to safely ship the products.
Doing so will not only increase the number of consumers that will be able to access the
business, but will also allow Marecakes to determine appropriate locations for opening
more successful cake shops, based on the areas from which the most orders are placed.
Pricing Strategy
Price is a major contributing factor to the overall success of a business. Before Marecakes
can open, it will first have to make multiple investments including the building in which it
will work out of, equipment and supplies for baking, furniture for the seating area, and a
vehicle for the shipping service. Likewise, the bakery will have continuous costs of
supplies for baking, employee wages, and any upgrades or repairs that may be needed. In
order to return investments and eventually earn profits, all these things must be considered
when determining the price. The business owner will first calculate the cost of simply
making each individual cake, based on supplies used. The owner will also look into the
investments.
10
Based on all these calculations, the business will develop an idea of a minimum price
option. Then, the business will research the prices of comparable products of other similar
businesses in the area. As long as the prices of competitors are high enough to cover the
costs calculated for this cake shop, Marecakes will choose prices that are competitive with
the industry.
Promotion Strategy
goals, we need to first get our neighborhood to know about us. This is why word of
mouth is our primary strategy. To achieve this, we will focus on the following:
• Offer incentives for reviews (online on Yelp and Google) and constructive
Facebook etc.,
customers)
customers
11
CHAPTER 4
FINANCIAL STUDY
MARECAKES CASHFLOW
CASH FLOW FROM OPERATION
NET INCOME 34,100 PAYMENT TO SUPPLIES AND EMPLOYEES -30,000 NET CASH
GENERATED BY OPERATING ACTIVITIES 4,100 CASH FLOW FROM INVESTING ACTIVITIES
PURCHASE OF EQUIPMENT (BAKING MACHINES) -100,000 NET CASH GENERATED BY
INVESTING ACTIVITIES -100,000 CASH FLOW FROM FINANCING ACTIVITIES
ADDITIONAL INVESTMENT FROM OWNERS 300,000 WITHDRAWAL BY OWNERS -50,000 NET
CASH GENERATED BY FINANCIAL ACTIVITIES 250,000 NET INCREASE IN CASH AND CASH
EQUIVALENT 154,100 CASH, JUNE 1, 2021 350,000 CASH, JUNE 30, 2021 504,100
12
MARECAKES FORCASTED INCOME STATEMENT
FOR THE MONTH OF JUNE 2021
NET SALES FOR THE MONTH 100,000
COST OF SALES 20,500
GROSS PROFIT 79,500 OPERATIONAL EXPENSES
RENT EXPENSES 10,000
ELECTRICITY AND WATER
EXPENSES 5,750
SALARY
EXPENSES 21,000
ADVERTISING EXPENSES 2,000
PACKAGING EXPENSES 3,000
NET INCOME FROM
OPERATIONS 41,750
ADD: INCOME 15,000
56,750
LESS TAXES (20%) 11,350
45,400
NET INCOME 34,100
13
CHAPTER 5
OPERATION STUDY
Marecakes is located in Farmer’s Trading, Pasuquin, Ilocos Norte, 2917. This area is
encircled by numerous homes, schools, and it is close to the public market. Additionally,
its essential area makes it simple to get to utilizing public vehicles or private vehicles. Be
that as it may, we give a delivery service to each client who probably won't have the
option to visit our shop yet might want to purchase our items. Delivery order service
surely must be done with a minimum purchase of which has been determined in
accordance with the existing area, but we can be sure that we're not going to set a high
14
Materials and Equipment
A good quality of raw material is very important to make a good quality cake.
Thus, Marecakes use good quality ingredients. Below is the list of raw material use:
Machine and Equipment are really important to support the venture. Below are the
15
Handy Mixer Mixing Bowl Cake Nonstick Uniform Cake
Server Saucepan Showcase
Production Process
Cake is a product that can not last long, therefore we do the production process
every day. The production process is done in the morning and during the day. Since we
also accept pre-order, then it is possible if the production process is done outside the
specified time. The production process is divided into three (3) parts. First is the
preparation. This Process is very important in making the cake for the manufacture of
pastry products such as cake requires an exact measurement, therefore, the preparations
from the completeness of the ingredients to the measurement of the ingredients is very
noteworthy. After measuring the ingredients, prepare the equipment that will be used,
including preheating the oven. Second process is making the cake which will consist of
mixing the ingredients, baking, and the last is decorating. Decorating process will
determine customer interest to buy our products because the display/decoration of the
product will attract people to buy the product. One more thing that also should not be
16
forgotten in the making process is to make the frosting. The last process is the process of
serving. This process is the packaging of cakes for pick-up and delivery. Below is the
Preparation Process
used
17
Production Process
For
Pick-up or
Delivery
18
CHAPTER 6
Conclusion
business customers with baking goods. Marecakes will serve the retail and wholesale market
restaurants, cafes and many more. Marecakes will sell several baked goods that surely use 100%
all natural and organic ingredients that surely win the trust of our customer.
Marecakes is uniquely qualified to succeed due to some reasons. The positive feedback
during the survey indicated that they explicitly want to frequent our business when launched. Our
location is in a high-volume area that gives the opportunity to gain more customers. Management
team has tracked and proven that the bakery business has succeeded in communities. And lastly,
market trends such as healthy and organic living support our business. In connection with that,
Marecakes aims to offer high quality cakes at an affordable price to meet the demand of our
Marecakes' vision is to be one of the prime cake shops with remarkable, delicious cakes in
town and exceed the customers' expectation, that surely Marecakes will achieve and deliver
excellently.
We hope that Marecakes will be able to build a good loyal customer and become one of
19
Recommendation
important factor in the growth and success of the cake shop. Marecakes will not only grow as a
• The cake shop will slowly open more of the same cake shop starting in nearby towns,
• Creating new products, testing new recipes for new flavors of cakes, cookies, cupcakes,
etc.
• Marecakes cake shop will start by offering a variety of options, from simple flavors like
chocolate and vanilla, to more decadent ones such as red velvet cake as well as different kinds of
• Marecakes will create a couple of seasonal cakes, such as pumpkin cake during
halloween or coconut lime cake throughout the summer, which will only be available during
• Creating a Social Media Page (Marecakes) or our facebook account to post it online our
product. It is the best way to attract and capture the immense crowd who are hovering on these
various platforms. Post regular photos and videos that will reflect the happenings of our
bakery/cake shop.
20
APPENDIX
21
6/11/2021 MARKET SURVEY QUESTIONAIRE OF MARECAKES (CAKE SHOP IN PASUQUIN, ILOCOS NORTE)
MARKET SURVEY
QUESTIONAIRE OF
MARECAKES (CAKE
SHOP IN PASUQUIN,
ILOCOS
NORTE)
Dear Respondents,
Your response is a great part and help for us in order to how can
we serve you with our products and services the best way
possible. Rest assured that all records will be kept in strict
confidentiality and will only be used solely for the purpose of this
study.
Thank you very much and hope to serve you with our products.
https://docs.google.com/forms/d/1YU7trtPhWOrX0bE_FrEJ2wPjEumzi4By7J-CP0Nle9U/edit 1/8
6/11/2021 MARKET SURVEY QUESTIONAIRE OF MARECAKES (CAKE SHOP IN PASUQUIN, ILOCOS NORTE)
Profile Information
1.
Male
Prefer not to
say Female
Other:
Age
Gender
https://docs.google.com/forms/d/1YU7trtPhWOrX0bE_FrEJ2wPjEumzi4By7J-CP0Nle9U/edit 2/8
6/11/2021 MARKET SURVEY QUESTIONAIRE OF MARECAKES (CAKE SHOP IN PASUQUIN, ILOCOS NORTE)
4.
Address
ORDER PREFERENCE FOR CAKES
5.
Do you consume / buy cakes?
Yes
No
https://docs.google.com/forms/d/1YU7trtPhWOrX0bE_FrEJ2wPjEumzi4By7J-CP0Nle9U/edit 3/8
6/11/2021 MARKET SURVEY QUESTIONAIRE OF MARECAKES (CAKE SHOP IN PASUQUIN, ILOCOS NORTE)
6.
How often do you buy/consume celebration cakes in a
month? *
3-5 times
1-2 times
never
7.
When do you buy cakes? *
Festive Occasion
Birthday
Weekends/Holidays
Wedding
Other:
https://docs.google.com/forms/d/1YU7trtPhWOrX0bE_FrEJ2wPjEumzi4By7J-CP0Nle9U/edit 4/8
6/11/2021 MARKET SURVEY QUESTIONAIRE OF MARECAKES (CAKE SHOP IN PASUQUIN, ILOCOS NORTE)
8.
Do you order cake in advance before the event? *
Yes
No
9.
Is the delivery availability a crucial factor in your decision
to buy/order a cake? *
Yes
No
QUALITY FOR CAKES
https://docs.google.com/forms/d/1YU7trtPhWOrX0bE_FrEJ2wPjEumzi4By7J-CP0Nle9U/edit 5/8
6/11/2021 MARKET SURVEY QUESTIONAIRE OF MARECAKES (CAKE SHOP IN PASUQUIN, ILOCOS NORTE)
https://docs.google.com/forms/d/1YU7trtPhWOrX0bE_FrEJ2wPjEumzi4By7J-CP0Nle9U/edit 6/8
6/11/2021 MARKET SURVEY QUESTIONAIRE OF MARECAKES (CAKE SHOP IN PASUQUIN, ILOCOS NORTE)
12.
When buying a cake, what is the most important aspect?
*
Taste/Flavor
Price
Freshness
Appearance/Design
Natural Ingredients
Low in Calories
Other:
13.
How would you prefer your cake to look? *
Check all that apply.
Minimalist
Fresh flowers
Details made with sugar paste
Naked Cake
Finished in buttercream
Other:
https://docs.google.com/forms/d/1YU7trtPhWOrX0bE_FrEJ2wPjEumzi4By7J-CP0Nle9U/edit 7/8
6/11/2021 MARKET SURVEY QUESTIONAIRE OF MARECAKES (CAKE SHOP IN PASUQUIN, ILOCOS NORTE)
14.
How much would you pay
Other:
https://docs.google.com/forms/d/1YU7trtPhWOrX0bE_FrEJ2wPjEumzi4By7J-CP0Nle9U/edit 8/8
RESULTS AND FINDINGS
were females, whereas 8 (17.8%) of the respondents were males, and 3 (6.7%) of the
respondents chose not to say. This indicates that a big majority of the respondents of this
survey were females. This confirms that in a community, there are more females than
male.
II. Socio-demographic Profile of Respondents (age)
were aged 18 years old. 6 (14%) of the respondents were aged 19 years old. 4 (9.3%) of
the respondents were both aged 20 and 21 years old. 3 (7%) of the respondents were aged
25 years old. 2 (4.7%) of the respondents were aged 15, 16, 30, and 42 years old. 1 (2.3%)
of the respondents were aged 17, 23, 26, 27, 35, 38, and 70 years old. This indicates that
the majority of the respondents of this survey belong to 18 years old. This confirms that
As
shown in the graph above, out of 50 respondents, 100% of the respondents voted
“yes” to the question “Do you consume/buy cakes”. Cakes play an important role in every
life of a person. From symbolizing sharing and generosity, to indicating the climax of an
occasion, cakes have found a special place in the heart of every celebration including
weddings, birthdays, big events, etc. We found out that people tend to consume/buy cakes,
they love eating cakes, it makes them happy in some ways.
Graph 2. Survey question about How often people buy/consume celebration cakes in
a month
As
shown in the graph above, out of 50 respondents, 82% of the respondents voted
“1-2 times”. 8% of the respondents voted “3-5 times” and “more than 5 times”. And 2%
of the respondents voted “never”. Cakes are not just an absolutely delicious treat to
satisfy your sugar cravings, they're also a great way to celebrate many various occasions
as they bring people together and make them happy. We found out that people tend to
As shown in the graph above, out of 50 respondents, 92% of the respondents voted
voted for a “festive occasion”. 10% of the respondents voted “wedding”. And 2% of the
respondents voted for “stress days”. Cakes are not just limited to birthdays and holidays,
they have the power to grace absolutely any occasion. From weddings, baby showers,
success parties, promotions, farewells to festivals like Christmas and New Year, cakes are
an integral part of every celebration. We found out that the majority of the respondents to
Graph 4. Survey question about Do consumers order cake in advance before the
event
As shown in the graph above, out of 50 respondents, 68% of the respondents voted
“yes” and 32% of the respondents voted "no" to the survey question. When it comes to an
event or party, buying a cake is one of the tedious jobs because you need to order a cake
beforehand and go to the shop to collect it before the event starts. Sometimes, you could
forget to collect the cake on time, as you are busy with the event. This creates some
unwanted stress and tension instead of celebrating the party in the best way. We found out
that people tend to order cake in advance before the event for them not to forget it and
they can enjoy the event without worrying of not having a cake on the occasion.
Graph 5. Survey Question about the Delivery Availability a Crucial factor in your
the question “Is the delivery availability a crucial factor in your decision to buy/order a
cake?”. Taking good control of the delivery process in order to make sure that the product
is delivered to the customers on time. Respondents confirm that the delivery availability is
As shown in the graph above, Bakery accumulated 40% of the respondents’ votes.
Supermarkets accumulated 14% of the respondents’ votes. Local Cake Shop accumulated
52% of the respondents’ votes. Small business owners (personalized) accumulated 52% of
the respondents’ votes. Cakes are and have always been an integral part of almost every
occasion. We found out that they usually buy cakes in Local cake shops and small
votes. Vanilla accumulated 30% of the respondents’ votes. Coffee accumulated 20% of the
respondents’ votes. Yema accumulated 74% of the respondents’ votes. Red Velvet
respondents’ votes. Mocha, Ube, Mango accumulated 2% of the respondents’ votes. Ube
votes. Carrot accumulated 2% of the respondents. Flavorings are used to enhance, add to
or change the taste of the base product, be it cake, cookies, sauces, yeast dough, pastries,
candies, and others. Flavorings can come from extracts, emulsions, oils, compounds,
powders, spices and herbs. We found out that the majority of the respondents of this
accumulated 14% of the respondents’ votes. We found out that the majority of the
votes. Fresh Flowers accumulated 14% of the respondents’ votes. Details made with
sugar paste accumulated 20% of the respondents’ votes. Naked Cake accumulated 12%
votes. In this survey the majority of respondents answered that the prefer look of the cake
is Minimalist.
18% of the respondents answered 600 and above and 12% of the respondents answered
less than 300 on the question “How much would you pay for a cake for 10 people?”. In
this survey the majority answered that the amount of the cake that they paid for 10 people
is 300-600 pesos.
Age: 19
Education
Age: 18
Education :
Education
Age: 17
Education
Age: 18
Education:
Elementary: Santo Cristo Elementary School
Birthplace: Bacarra
Education
Education
Age: 18
Birthplace: Bacarra
Education
Age: 18
Education