Professional Documents
Culture Documents
Toyota
Introduction:
Operations Management:
Dealers: Dealers play a key role in the supply chain because they are
the face of Toyota to the customer. They are responsible for selling the
vehicles produced by the manufacturer to the retail customers.
Distribution:
Overseas parts arriving from Japan are shipped via vessel to a port and
then transported by railcar to the assembly plant. Once the railcar arrives
at the assembly plant rail yard, the container is offloaded onto a truck
and driven to the assembly dock.
Materials Suppliers:
Toyota manages a vast network of more than 200 suppliers for their
parts. Some notable parts are mentioned below:
Tires: Dunlop Goodyear is one of the major tire suppliers for Toyota
cars.
Interior Parts: Johnson Controls K.K are bound to provide Car seats
and interior panels
Steering: TRW Automotive Japan are the supplier for steering and
suspension parts.
Customer arrives at the dealership and books The dealership will call the customer to receive
their desired Toyota car. their booked car and then the ownership will be
transferred to them