Azarudeen K <drazarudeenk@gmail.

com>

No proper response from your customer support team

2 messages

Azarudeen K <drazarudeenk@gmail.com> Thu, 13 Jul at 10:43 AM

To: <contact@ajjas.com>

I lost my device connection for past 2 days,I made several calls to your customer support and scheduled callback
appointments,despite I didn't received any call and not sorted out my device issues,It was just one month old
device.If I didn't get any proper response for upcoming days (within 1 week),I will sue your company in the court of
law.Thank You

Contact Ajjas <contact@ajjas.com> Thu, 13 Jul at 11:11 AM

To: Azarudeen K <drazarudeenk@gmail.com>

Dear Azarudeen,

We sincerely apologize for the inconvenience caused by the delay in addressing your device issue. Your email has been
forwarded to our customer support team, who are now prioritizing your case.

Please expect a prompt response from our customer support team before the end of today (EOD). They are actively
working on finding a solution for you. We appreciate your patience and understanding.

Thank you for bringing this matter to our attention, and we assure you that we are committed to resolving your issue as
quickly as possible.

Best wishes,
Yasharth Sharma
Digital Marketing Evangelist
HPS Lab Design; www.ajjas.com