DITA DWIYANTI ABOUT ME

SALSABI LLA
Self-motivated individual offering excellent skills in guest
GREETER relations and upselling products and services. Engaging
wait staff member with the ability to articulate and help
ditasalsabilla19@gmail 0895322819349 customers make menu choices. An attentive waiter brings
skills in menu memory, customer service, and section
.com
Jalan Cipedak II, Jakarta Selatan, 12640, management. It works great under pressure to handle to
Indonesia high workload and meet customer needs. Knowledgeable
about types of food and beverages. a detail oriented
waiteris adept at making critical decisions, managing
deadlines, and conducting team reviews.

E D U C AT I O N WORK EXPERIENCE

LTE Cruise Hotel Marine

Training Center – English for
Cruise Ship MARKETING REGIONAL COMPANY | PT Pegadaian Galeri Dua Empat | Jakarta
| Mar 2020 - Present
Public Vocational High School
37, South Of Jakarta * Built strong business relationshios through regular communication and
2019 exceptional service.
BNSP Hospitality * Record all transaction data carried out by both companies and individuals.
* Make Proposal for to get intrested company to join relation with pegadain
Qualifications Certificate (
* Ever be manager Distro for 1,5 years
Front Office, Housekeeping,
Laundry), 2019
GREETER BANQUET DEPARTEMENT | Fairmont Hotel | Jakarta
| Jul 2019 - Mar 2020
* Checked on guests throughout meals to determine guests' needs, drink or food
orders, complaints, or changes required.
SK ILLS * Prepare and fulfill the guest's needs for the meeting and count the number of
guests arriving.
* Maintained detailed menu knowledge to assist guests with food and beverage
Extensive Hospitality
queries and selections.
background
* Helped waiters prepare drink orders, bar snacks, and serve guests during busy
Table Clearing event periods.
* Communicated with kitchen staff regarding wait times and product availability
Cleaning Requirements to expedite service during busy shifts.
* Worked collaboratively with fellow staff, the head chef, and the bar manager to
Public Relations expert
facilitate seamless daily operations.
Customer service orientated
HOUSEKEEPING ATTENDANT TRAINEE | The Ritz-Carlton Mega Kuningan
Sales Promotions | Jakarta | Jul 2017 - Jan 2018
* Managed the linen trolley, keeping it neat and organized.
Microsoft Officce Expert
* Cleaned guest rooms and changed linen to high standards.
Cleaning quality assessments * Cleaned, dusted, and polished furniture in common areas, including corridors
and lift entrances
Cleaning time management *Used specific cleaning products in each guest room as per company procedures.
* Informing supervisors after cleaning to avail completed rooms for guest check-
Room Preparation
ins
Appliance maintenace