Dear Amazon Team,

I would like to express my gratitude for the recent communication regarding the temporary
review of my seller account on Amazon.com. I fully acknowledge the importance of
complying with the platform's policies and guidelines and want to assure you that I am
committed to rectifying the mistakes that led to this situation.

I apologize for the violation of the Drop Shipping policies. I understand that it is my
responsibility, as a seller, to thoroughly familiarize myself with all Amazon guidelines before
commencing my operations. Unfortunately, in my haste to get started, I did not allocate the
necessary time to fully understand all the rules and regulations.

I am aware that Amazon is a reputable and trustworthy platform, and that compliance with
the guidelines is crucial to maintaining customer trust and platform integrity. From this point
forward, I am dedicating my time to a thorough and comprehensive review of all Amazon
policies and guidelines, and I am committed to adopting best practices to ensure excellence
in our operations.

Furthermore, I would like to inform you that I am exploring the possibility of transitioning to
Fulfillment by Amazon (FBA) to ensure that our order fulfillment and delivery processes are
in full compliance with Amazon's policies. I believe that this change will contribute to
improving the customer experience and preventing any misunderstandings in the future.

I understand that errors resulting from my inexperience can impact the customer experience
on Amazon, and I am willing to learn from these setbacks and enhance our performance as
a seller on the platform.

I appreciate the opportunity to rectify this situation and am committed to adhering to

Amazon's guidelines strictly, thereby ensuring that situations like this do not recur. If there is
any additional action I need to take or further information I should provide to resolve this
matter, please guide me accordingly.

Once again, I apologize for any inconvenience caused and thank the Amazon team for their
understanding and support.

Sincerely,

Sandro Lima Soares Filho

Maromba’s Shop - A3ROBZW3SF2RZC