Galaxy Chemicals (Egypt) S.A.E.

Title: Document No. CP/WH/GCE /SOP CAPA- 11.1

Nonconformity and corrective Revision No 05
action SOP Issue Date 01-04-2023
Effective Date 10-04-2023
Date of next review 31-03-2026
Page No. 1 of 1
Operating Process : Conversion Process (WH)

PURPOSE : To maintain documented procedures for implementing

corrective and preventive action of any Non conformity

SCOPE : WH
RESPONSIBILITY : Warehouse supervisor .

Documentation information:
Nonconformity and corrective action:

Sometimes for unforeseen reasons non-conforming products / Non

conformities are produced or observed. Hence a system for corrective &
preventive action is followed as addressed in Manual of General Procedures
The system is followed for non conforming In-process & finished material,
customer complaints & any deviation from system requirements.

Corrective actions are taken to eliminate the causes of actual non-

conformity so as to prevent the recurrence of problems. If the magnitude of
the problem is such which warrants any change in documented procedures
then the same is carried out
1. Investigation of the causes of non-conformity relating to the product,
process and quality assurance activities is done by Why -Why Analysis / Fish
bone diagram
2. Appropriate control measures are subjected to ensure that corrective
actions are taken that system is effective.
3. If required R & D personnel are posted at the work site to ensure corrective
action is effective. Time bound evaluation of effectiveness of corrective
action is carried out

Sr.
Revision No. Date of issue Reason for change
No.
1 0 Review Entire Manual Frequency
15-05-2017

2 1 Review Entire Manual according to ISO 9001:2015

20-05-2018

3 2 Review Manual as per GMP

10-03-2020

4 5 01-04-2023 Review Entire Manual

Owned by Approved by Issued By

Copy No
Officer – CP (WH) Leader – CP-WH (Egypt) Management Representative

Copy No