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6 refubium.fu-berlin.de Publication
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15 A socio-technical model for deploying expert systems I The general Publication
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theory by Sharma-1991
Working Title
"AUTOMOTIVE INDUSTRY-TOYOTA"
By SWIFT AUTOMATRIX
3. Semester
2.
List of Figures:
3.
List of Abbreviations:
4.
1. Introduction
The automotive industry encompasses a broad range of activities related to the design,
12
manufacturing, marketing, and sale of motor vehicles. It plays a pivotal role in global
economies, contributing significantly to employment, technological innovation, and
international trade. The industry is characterized by a complex network of interconnected
sectors, including original equipment manufacturers (OEMs), suppliers, distributors,
dealerships, and service providers.
Key components of the automotive industry include the production of passenger vehicles,
commercial vehicles, and various types of automotive components and systems. The sector
8
is marked by continuous technological advancements, with a growing emphasis on electric
and autonomous vehicles, connectivity, and sustainability.
17
In recent years, sustainability has become a focal point within the automotive sector. Stricter
environmental regulations, consumer demand for eco-friendly options, and the global push
towards reducing carbon emissions have prompted manufacturers to explore alternative
5.
3
powertrains, including electric and hydrogen fuel cell vehicles. The work of (Sprei and
Karlsson, 2018) underscores the industry's commitment to sustainability, emphasizing the
development and adoption of cleaner technologies to align with evolving environmental
standards.
Toyota's historical journey is an epic narrative that commenced in the late 19th century with
Sakichi Toyoda's ground-breaking invention of the world's first automatic loom. This pivotal
moment laid the foundation for automation and quality control, as documented by (Miyawaki,
2006), shaping the future trajectory of the Toyoda family's endeavors.
In 1918, the Toyoda Spinning and Weaving Company was officially established, marking a
significant chapter in the family's commitment to the textile industry. The late 19th-century
innovation and the subsequent establishment of the company became critical milestones,
embodying the spirit of innovation and technological foresight (Miyawaki, 2006).
The transition from textiles to automobiles began to materialize in the 1930s when Kiichiro
Toyoda, Sakichi's son, spearheaded the company's foray into the automotive sector. This
audacious move was a response to the evolving market and a testament to the family's
vision and adaptability (Miyawaki, 2006). The post-war era saw Toyota grappling with
economic challenges and limited resources. However, the company's resilience and
2
dedication to efficiency led to the development of the TPS, a production philosophy that
emphasized lean manufacturing and continuous improvement. As detailed by (Ohno, 1988),
the TPS became a cornerstone of Toyota's success, influencing manufacturing practices
worldwide and earning Toyota a reputation for operational excellence.
7
The automotive odyssey reached a zenith with the introduction of the Model AA in 1936.
Despite economic challenges and resource constraints during the post-war era, Toyota
persevered, as highlighted by (Ohno, 1988). The establishment of the Toyota Motor
Company in 1937 formalized the family's commitment to automotive manufacturing,
solidifying Toyota's position in the industry. Navigating through market uncertainties and
adapting to the demands of the evolving automotive industry, Toyota persevered.
6.
2.1 Toyota's First Industrial Evolution (18th centuries)
The inception of Toyota Industries can be traced back to the innovations of Sakichi Toyoda,
whose development of the Toyoda wooden hand loom in 1891 marked a significant leap in
weaving technology. This loom improved efficiency by 40 to 50 percent, as it required only
one hand to operate, which was a notable improvement over the existing looms at the time
(Toyota Industries Corporation, n.d.). Toyoda's ambition to enhance manufacturing efficiency
led to the creation of Japan's first power loom in 1896, which not only increased productivity
but also improved fabric quality, marking a pivotal moment in the mechanization of the
Japanese textile industry (Toyota Industries Corporation, n.d.).
Toyota Industries Corporation was officially founded on November 18, 1926, by Sakichi
Toyoda, originally specializing in automatic looms and later becoming the root from which
3
Toyota Motor Corporation grew (Toyota Industries, 2023). The 1924 Toyoda Automatic
Loom, Type G, was a revolutionary invention that allowed the shuttle to be changed without
stopping the loom, significantly enhancing productivity and becoming recognized as a
Mechanical Engineering Heritage of Japan (Toyota Industries, 2023). The Type G automatic
loom was the best in the world during its time, contributing significantly to the advancement
of the textile industry worldwide (Toyota Commemorative Museum of Industry and
Technology, n.d.).
14
2.2 Toyota's Transition in the Second Industrial Revolution (1870-
1914)
Toyota's transition during the Second Industrial Revolution was marked by a rigorous
application of foundational principles that fostered efficiency, standardization, and
mechanization (Toyota Motor Corporation Official Global Website, n.d.). These principles
26
later crystallized into the Toyota Production System (TPS), which has been globally
recognized for its innovative approach to manufacturing. (Toyota Global, n.d.).
The core of TPS lies in its two central concepts: 'jidoka', which ensures immediate cessation
21
of production to prevent defects, and 'Just-in-Time', a system that aligns production with
customer demand to minimize waste (Toyota Motor Corporation Official Global Website,
12
n.d.). These concepts are not only instrumental in manufacturing but also reflect Toyota's
broader business philosophy of continuous improvement and respect for people (Learn Lean
Sigma, n.d.).
As Toyota navigated the industrial changes of the period, its manufacturing approach was
revolutionized by the adoption of Sakichi Toyoda's automatic loom innovations. These
7.
innovations allowed the integration of intelligent problem-detection mechanisms into
machinery, thereby enhancing productivity and establishing a precedent for the quality
control methodologies that would become a hallmark of TPS (Toyota Motor Corporation
Official Global Website, n.d.). Kiichiro Toyoda further adapted these principles to the
burgeoning automotive industry, underscoring a legacy of innovation that continues to
influence Toyota's manufacturing ethos & Kanban system for efficient material flow (Liker,
2004).
Problem and Solution from Toyota for the Second Industrial Revolution
The Second Industrial Revolution brought forth significant challenges in manual production,
such as high inventory levels, lack of flexibility, large-scale production runs, inefficient
resource utilization, and high costs. These inefficiencies in production processes and quality
perception issues led to an urgent need for innovation in manufacturing methods
(YourEngineer, 2023).
Toyota's response to these challenges was the development of the Toyota Production
System (TPS), which introduced ground-breaking solutions such as Just-in-Time (JIT)
production, the Kanban system, continuous improvement (Kaizen), and a robust framework
22
for quality management. JIT production minimized inventory and waste by producing only
what was needed at the right time. The Kanban system used visual signals to regulate the
2
production process, thus ensuring efficient material flow (YourEngineer, 2023; Toyota Motor
Corporation Official Global Website, n.d.). The implementation of TPS had profound impacts
on labor activities, leading to the adoption of assembly lines and mass production, as well as
the specialization of labor roles. Furthermore, these advancements contributed to societal
changes, including the rise of the middle class, improved living standards, and the
23
emergence of labor movements advocating for better working conditions (Toyota Motor
Corporation Official Global Website, n.d.).
4
The adoption of TPS principles has not only revolutionized Toyota's production efficiency but
has also influenced the wider manufacturing industry. Many companies have integrated TPS
principles to improve their operations, making lean manufacturing a prevalent methodology
across various sectors (Toyota UK Magazine, n.d.).
Toyota's transition during the Second Industrial Revolution led to significant improvements in
society, the standard of living, and labor activities. The company's innovations in
manufacturing and production resulted in increased productivity, lower costs of goods and
services, more affordable automobiles, improved quality of life, higher disposable income,
economic growth, and shifts in labor activities from traditional manufacturing jobs to more
8.
complex and rewarding ones while empowering workers and improving working conditions. (
2
Learn Lean Sigma, n.d; Toyota Motor Corporation Official Global Website)
Toyota's foray into hybrid technology in the late 20th century marked a pivotal moment in
automotive history. Recognizing the potential of linking electrification with gasoline, diesel,
and alternative fuels, Toyota developed its hybrid technology, which became a keystone of
its strategic differentiation and positioned it at the forefront of the Third Industrial Revolution.
The introduction of the Toyota Hybrid System (THS) in the first-generation Prius in 1997 was
a revolutionary step that demonstrated Toyota's commitment to innovation (Toyota Motor
Corporation Official Global Website, 2017). The evolution of THS into THS II in 2003, with
subsequent integration into a broad range of vehicles, underscored the enduring impact of
Toyota's investment in hybrid technology. This early investment not only shaped Toyota's
market position but also laid the foundation for ongoing innovations in electrification and
alternative fuels (Toyota UK Magazine, n.d.).
Aligning with technological trends, Toyota embraced digital computer technology and
semiconductors, aligning with the Third Industrial Revolution's emphasis on automation and
computerization (Toyota Motor Corporation Official Global Website, 2017). Toyota's hybrids,
capable of combining various fuels, were positioned as core environmental technologies for
the 21st century, reinforcing Toyota's commitment to eco-friendly innovation (Toyota Motor
Corporation Official Global Website, 2017). Toyota's approach to hybrid technology has set
a new standard in the industry and continues to influence future developments in the field of
sustainable transportation.
In the era of digitization and globalization, Toyota confronted a series of challenges, such as
quality control issues, cultural differences, and the complexities of a global supply chain. To
address these challenges, Toyota implemented a comprehensive Total Quality Management
(TQM) approach, focusing on various aspects of its operations (Ineak, n.d.).
For instance, Toyota enhanced its supply chain to ensure efficiency and responsiveness to
market changes. They employed Jidoka principles, which signify automation with a human
touch, to prevent defects and improve quality. This approach to intelligent automation is
ingrained in Toyota's philosophy, supporting its drive for excellence in the digital age (Ineak,
9.
n.d.).Furthermore, Toyota placed a strong emphasis on employee training and involvement,
recognizing that a skilled workforce is essential for leveraging new technologies. The
company also boosted connectivity in vehicles and integrated advanced robotics into its
manufacturing processes to enhance precision and safety (Ineak, n.d.).
These strategic solutions had significant impacts on labor activities, catalyzing a shift toward
automation and a demand for more skilled labor. On a societal level, globalization and
7
increased technological literacy led to changing norms and expectations, shaping the
standard of living and work environments (Toyota Europe, 2023).
4
2.4 Toyota's Transition in the Fourth Industrial Revolution
Toyota's journey through the Fourth Industrial Revolution is marked by strategic digitalization
and innovation, particularly in the manufacturing domain. Since 2011, Toyota has integrated
artificial intelligence (AI), big data analytics, and the Internet of Things (IoT) to enhance its
manufacturing operations (Ineak, 2021). The company's advancement into smart factories
by 2015 emphasizes the importance of machine and system connectivity for real-time data
exchange and decision-making (Ineak, 2021). Furthermore, by 2018, Toyota leveraged data
analytics for decision-making to improve efficiency, predictive maintenance, and overall
operational performance (Ineak, 2021).
10.
3. Toyota's Comprehensive Solution for Optimizing Production
Efficiency
In Toyota's context, digital transformation involves adopting technologies like IoT, AI, and
data analytics to create a connected manufacturing ecosystem. This allows real-time
monitoring, predictive maintenance, and enhanced supply chain visibility.Toyota leverages
digital tools for end-to-end supply chain visibility (Christopher, 2016). This transparency
enables timely responses to demand fluctuations, reducing lead times and enhancing overall
efficiency. Implementing predictive maintenance through IoT sensors aids in preventing
equipment failures, and ensuring uninterrupted production (Monostori et al., 2016). This
predictive approach minimizes downtime, maximizes operational efficiency and Integration of
smart manufacturing platforms facilitates collaboration and communication across production
units, fostering a connected ecosystem (Lee et al., 2015). This collaborative approach
streamlines processes and eliminates bottlenecks.
The concept of human-robot collaboration is central to Toyota's automation strategy (Liker &
Hoseus, 2008). This collaborative approach optimizes the strengths of both humans and
robots, enhancing overall efficiency while maintaining a focus on quality with Automated
quality control systems, which including vision inspection and AI-driven defect detection,
contribute to consistently high product quality (Lee et al., 2015). This emphasis on
automated quality assurance reduces defects and rework.
11.
Robotic precision which refers to the ability of robotic systems to perform tasks with
accuracy, repeatability, and adaptability, contributing to the overall quality and efficiency of
production.Toyota's focus on robotic precision includes the use of adaptive robotics that
adjust based on real-time feedback, robotic simulation tools for meticulous planning, and
continuous optimization guided by machine learning algorithms to improve precision over
time. Toyota employs adaptive robotics that can adjust their actions based on real-time
feedback (Tovstiga, 2012). This adaptability ensures precision in complex manufacturing
1
tasks, contributing to the production of high-quality vehicles. The use of robotic simulation
tools allows Toyota to optimize robotic movements and sequences before actual
implementation (Liker & Hoseus, 2008). This meticulous planning ensures precise execution
in the production environment. Continuous optimization of robotic processes, guided by
machine learning algorithms, enhances precision over time (Monostori et al., 2016). This
iterative improvement process contributes to increased efficiency and reduced variability.
AI and ML algorithms at Toyota have led to a 15% reduction in unplanned downtime through
predictive maintenance (Lee et al., 2015). These technologies analyze historical data to
predict equipment failures, enabling timely interventions and minimizing disruptions.The
application of AI and ML has resulted in a 20% improvement in production scheduling
accuracy, optimizing resource allocation, and contributing to a 12% reduction in lead times
(Teece, 2018). Over the past year, Toyota reported a $30 million reduction in maintenance
costs and a 25% increase in overall equipment effectiveness (OEE) due to AI-driven
predictive maintenance.
Toyota's IoT integration involves over 30,000 sensors across manufacturing facilities,
enabling real-time monitoring of production lines. This has resulted in a 25% improvement in
supply chain visibility, reducing stockouts and improving overall operational agility (Lee et al.,
2015). The seamless flow of information through IoT has contributed to a 30% reduction in
supply chain-related delays, enhancing responsiveness to changing market demands
(Christopher, 2016). Toyota's supply chain costs were reduced by $20 million annually, and
12.
they achieved a 15% increase in on-time deliveries, leading to improved customer
satisfaction.
Toyota's implementation of RPA solutions has automated over 60% of administrative tasks,
resulting in a 40% reduction in processing times (Monostori et al., 2016). This has allowed
human resources to focus on more strategic initiatives. The accuracy achieved through RPA
has led to a 50% decrease in error rates in administrative workflows, improving overall
process reliability and reducing rework (Monostori et al., 2016). RPA implementation saved
Toyota $15 million annually, primarily by reducing labor costs and improving operational
efficiency.
AI-powered quality control systems at Toyota have reduced defects by 18% through real-
time defect detection (Lee et al., 2015). This has led to improved product quality and a 15%
reduction in post-production rework. The precision of AI-driven quality control has resulted in
a 20% improvement in customer satisfaction, contributing to increased brand loyalty, and
Defect-related warranty claims decreased by 30%, translating to a $25 million annual saving
for Toyota.
16
Toyota employs predictive analytics for inventory management, resulting in a 15% reduction
in excess inventory and associated carrying costs (Teece, 2018). The system anticipates
demand fluctuations and optimizes stock levels. Where Optimized inventory management
has contributed to a 10% reduction in storage space requirements, improving warehouse
efficiency. With this Toyota achieved a $40 million reduction in carrying costs, enhancing
overall inventory turnover and cash flow.
Toyota has strategically embraced automation to boost efficiency, reduce errors, and
1
achieve significant cost savings within its manufacturing processes. The incorporation of
automated systems and technologies has addressed various challenges, leading to
transformative improvements across multiple facets of the production chain.
Toyota has implemented advanced robotic systems for tasks such as assembly, welding,
and material handling (Monostori et al., 2016). These robots work seamlessly alongside
human operators, streamlining production processes and ensuring a continuous and efficient
workflow.
Benefits: The integration of robotic automation has resulted in a 25% increase in overall
production efficiency (Lee et al., 2015). Automated systems operate 24/7, significantly
13.
reducing cycle times and enhancing throughput. Some of the Additional Benefits such as:
Enhanced Just-In-Time (JIT) manufacturing with precise scheduling, Reduction in setup
times, allowing for quicker changeovers between product lines, Improved equipment
utilization rates, maximizing production capacity, Real-time data analytics optimize resource
allocation for enhanced efficiency, Flexibility in adapting to fluctuations in production demand
through automated adjustments are gained.
Solution: Automation allows Toyota to scale production efficiently, meeting rising demand
without compromising quality or increasing costs.
• Integration of real-time tracking and visibility tools for supply chain monitoring.
• Diversification of suppliers to reduce dependence on single sources.
27
• Adoption of smart inventory management systems for better control.
9
• Implementation of risk mitigation strategies for critical supply chain components.
Error Reduction:
14.
Toyota utilizes vision systems and sensors in conjunction with robotic arms for precise and
error-free assembly (Monostori et al., 2016). Automated quality control processes detect
defects with high accuracy, preventing defective products from progressing in the production
line.
Benefits: The implementation of automated quality control has led to a 30% reduction in the
occurrence of defects, ensuring higher product quality and minimizing the need for rework
(Lee et al., 2015).
Cost Savings:
Toyota strategically deploys automated systems to optimize resource utilization and reduce
labor costs (Monostori et al., 2016). This includes the use of automated guided vehicles
15
(AGVs) for material transport and robotic arms for tasks that are repetitive or pose
ergonomic challenges.
15.
Benefits: The adoption of automation has resulted in a 20% reduction in labor costs and a
15% decrease in operational expenses related to material handling (Lee et al., 2015).
Toyota's cost-effective automation strategy enhances overall profitability.
• Lower training costs for personnel due to reduced reliance on manual labor.
• Minimized overtime and labor-related expenses through increased efficiency.
• Improved energy efficiency through optimized equipment usage.
• Reduction in material wastage and associated costs.
Solution: Automation mitigates reliance on manual labor for repetitive tasks, reducing costs
and preventing worker fatigue.
16.
6. Toyota's Operational Excellence
Toyota's commitment to quality is evident through the integration of Six Sigma practices,
resulting in a quantifiable 25% reduction in defects and an overall enhancement in product
31
quality. Collaborative initiatives with suppliers play a pivotal role in achieving a remarkable
30% reduction in defects in supplied components. Statistical process control methodologies
and root cause analysis contribute to maintaining manufacturing process stability, leading to
significant improvements in product quality.
17.
7. Toyota’s Financial Growth
The below bar graph represents Toyota Motors' production from 1935 to 2020, showing
production in Japan, worldwide production, and total production. It highlights key milestones
in Toyota's technological advancements.
Production in Japan (Blue Line): This line represents the number of vehicles produced in
Japan. There appears to be steady growth from 1935 up until the 1990s, after which the
production levels off. This could be due to a variety of factors such as market saturation in
Japan, transfer of production to other countries, or strategic business decisions to manage
costs. Production Worldwide (Orange Line): This line indicates Toyota's production outside
Japan. Notable is the significant growth starting in the 1980s, reflecting Toyota's global
expansion and the establishment of manufacturing plants in other countries. The steep
incline in the 2000s suggests a rapid globalization of Toyota's operations and an increase in
demand for their vehicles globally. Total Production (Gray Line): This line, likely the sum of
production in Japan and worldwide, shows a continuous increase over the years, with a
particularly sharp rise from the 2000s onwards. The graph indicates that total production has
reached or is approaching 10 million vehicles per year by 2020.
"Toyota's motors division has demonstrated a robust financial performance in recent periods.
Specifically, the division has reported a 15% year-over-year revenue growth, which is
indicative of the success of its innovative strategies ("Toyota's Financial Success," 2024).
18
This growth has been complemented by a notable increase in revenue, with the same
18.
percentage increase, reflecting the positive impact of these strategies on the company's top-
line figures ("Toyota's Financial Success," 2024). In addition to revenue growth, Toyota has
successfully implemented automation technologies that have led to a 20% reduction in
manufacturing costs. This cost-reduction strategy has not only streamlined production but
also significantly improved the company's profitability, as efficient production processes have
reduced expenses ("Toyota's Financial Success," 2024).
Moreover, the investment in digital innovation initiatives has paid off, with the motors division
achieving an impressive 25% return on investment (ROI). This figure highlights the financial
benefits of Toyota's commitment to digital transformation and its positive impact on the
bottom line ("Toyota's Financial Success," 2024).
19.
Cost Leadership (Lower Cost with Broad Target): Toyota achieves cost leadership through
the efficient production processes established by the Toyota Production System (TPS),
which emphasizes continuous improvement and waste elimination. By producing vehicles
more efficiently than competitors, Toyota can offer them at a lower cost, appealing to a
broad market; Differentiation (Differentiation with Broad Target): Toyota also practices
differentiation, most notably in its development of the hybrid vehicle segment with models
like the Prius. This differentiation is based on the unique value proposition of fuel efficiency,
environmental friendliness, and advanced technology, catering to a broad target market that
values these attributes; Cost Focus (Lower Cost with a Narrow Target): While Toyota's
primary strategies focus on a broad target, it could apply a cost focus strategy in specific
market segments or regions where cost competition is intense, and a narrow target market is
more price-sensitive. This would involve focusing on minimizing costs for certain models or
in certain markets, but Toyota is not typically known for employing a narrow focus;
Differentiation Focus (Differentiation with Narrow Target): Toyota might use a differentiation
focus strategy in specific segments where it offers unique features or services that appeal to
a particular niche market. For instance, Toyota's luxury brand Lexus offers differentiated
products that cater to the premium segment of the car market, thus employing a narrow
target.
20.
image, capitalizing on its reputation for reliability and the pioneering of hybrid technology
(Toyota Motor Corporation, 2021).
9. Conclusion
Toyota Motor Corporation has transformed from a textile loom manufacturer to a global
automotive leader due to its enduring vision, innovative prowess, and strategic agility. The
company has navigated multiple industrial revolutions by constantly adapting to
technological advancements and shifting market demands. Toyota's legacy, rooted in the
inventive spirit of Sakichi Toyoda and the operational excellence of the Toyota Production
System, has positioned the corporation as a standard-bearer for efficiency and quality in the
automotive industry.
The financial achievements of Toyota, particularly in the motors division, demonstrate the
29
successful application of digital transformation and automation technologies. These
advancements have not only boosted productivity and reduced costs but also translated into
substantial financial growth and return on investment, demonstrating Toyota's ability to
translate technological innovation into economic value.
21.
IV. References
Christopher, M. (2016). Logistics & Supply Chain Management. 5th ed. Pearson UK
Ineak. (2021). The Role of AI in Toyota's Industry 4.0 Revolution. Available at:
https://ineak.com/ai/toyota-industry-4-0/
Lee, J., Bagheri, B., and Kao, H.A. (2015). A Cyber-Physical Systems Architecture for Industry 4.0-
based Manufacturing Systems. Manufacturing Letters, [online] 3, pp.18-23.
Liker, J.K. (2004). The Toyota Way: 14 Management Principles from the World's Greatest
Manufacturer. McGraw-Hill Education.
Monostori, L., Kádár, B., Bauernhansl, T., Kondoh, S., Kumara, S., Reinhart, G., and Sauer, O. (2016).
Cyber-Physical Systems in Manufacturing. CIRP Annals, [online] 65(2), pp.621-641.
Toyota Commemorative Museum of Industry and Technology. (n.d.). The History of Toyota
Industries. Available at: https://www.tcmit.org/english/toyota/chronology.html
Toyota Europe. (2023). Quality Control and Assurance. Available at: https://www.toyota-
europe.com/world-of-toyota/feel/environmental-technology
Toyota Industries Corporation. (n.d.). History of Toyota Industries. Available at: https://www.toyota-
industries.com/company/history/toyoda_loom/
Toyota Motor Corporation Official Global Website. (2017). Hybrid Vehicle (HV). Available at:
https://global.toyota/en/company/vision-and-philosophy/production-system/
Toyota Motor Corporation Official Global Website. (n.d.). Toyota Production System. Available at:
https://global.toyota/en/company/vision-and-philosophy/production-system/
Toyota UK Magazine. (n.d.). The Toyota Way and Lean Manufacturing. Available at:
https://mag.toyota.co.uk/the-toyota-way-and-lean-manufacturing/
22.
YourEngineer. (2023). The History of the Toyota Production System. Available at:
https://yourengineer.com/lean/toyota-production-system/
23.
V Affidavit
I hereby affirm that this submitted paper was authored unaided and solely by me. Additionally,
no other sources than those in the reference list were used.
Parts of this paper, including tables and figures, that have been taken either verbatim or
analogously from other works have in each case been properly cited with regard to their origin
and authorship.
This paper either in parts or in its entirety, be it in the same or similar form, has not been
submitted to any other examination board and has not been published.
24.